Imperial Ride Omdömen 

426
TrustScore 5 av 5

4,8

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

We had an excellent experience with Imperial Ride during our time in London. Our chauffeur collected us from Gatwick Airport and drove us to Battersea, and the entire journey was seamless. The driver... Se mer

Betygsatt 5 av 5 stjärnor

We have had a number of transfers over the past month as we have traveled through some different countries. Our driver who met us at Heathrow airport was by far the best. He was so professional and ma... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

great experience we were stuck in london with no flights,trains or busses avalible and imperial cabs stepped up and got us to Paris with 2 hours notice.shout out to Norris our driver who made the tr... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I recently booked my first ride with Imperial Ride in the Rolls Royce Phantom for my family and teen. The customer support was superb, and every question I threw at them, they answered! Our driver, Fa... Se mer

Företagsinformation

  1. Taxitjänster
  2. Transporttjänst

Skrivet av företaget

Imperial Ride is a London-based luxury chauffeur company providing reliable, discreet, and premium ground transportation in the UK and worldwide. We deliver seamless journeys for business, leisure, and special events, combining professional chauffeurs, an elite fleet, and transparent pricing. With a trusted global network covering over 60 cities, Imperial Ride serves executives, VIPs, and international travellers who value punctuality, privacy, and comfort. Our easy online booking, 24/7 availability, and consistent service standards ensure every journey is smooth from start to finish. Imperial Ride. Luxury travel, done properly.


Kontaktuppgifter

4,8

Utmärkt

TrustScore 5 av 5

426 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,8

Alla omdömen

(426)

29 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

War eine sehr gute Fahrt

War eine sehr gute Fahrt. Komfort luxuriös alles was man sich vorstellt.

5 december 2024
Omdöme utan inbjudan
Logotyp för Imperial Ride

Svar från Imperial Ride

Vielen Dank für Ihre tolle Bewertung! Es freut uns sehr, dass Sie die Fahrt genossen haben und mit dem Komfort und Luxus zufrieden waren. Wir hoffen, Sie bald wieder begrüßen zu dürfen!

Betygsatt 5 av 5 stjärnor

Hervorragender Chauffeur-Service!

Hervorragender Chauffeur-Service!

Imperial Ride hat meinen älteren Onkel sicher und komfortabel von Deutschland nach London gebracht. Der Fahrer war pünktlich, freundlich und sehr aufmerksam. Das Fahrzeug war sauber und luxuriös, und die Kommunikation lief reibungslos. Die Preise waren fair und transparent – keine versteckten Kosten.

Ein erstklassiger Service, den ich absolut weiterempfehlen kann!

2 januari 2025
Omdöme utan inbjudan
Logotyp för Imperial Ride

Svar från Imperial Ride

Vielen Dank für Ihr wunderbares Feedback!

Es freut uns sehr zu hören, dass Ihr Onkel eine angenehme und sichere Fahrt mit Imperial Ride hatte. Unser Ziel ist es, stets exzellenten Service zu bieten, und Ihr Lob bedeutet uns viel. Wir schätzen Ihr Vertrauen und Ihre Empfehlung sehr.

Wir würden uns freuen, Sie oder Ihre Familie in Zukunft wieder begrüßen zu dürfen!

Mit freundlichen Grüßen,
Das Imperial Ride Team

Betygsatt 5 av 5 stjärnor

Efficiency on the booking service,even…

Efficiency on the booking service,even though last mins requested.when I coming out after the customs.driver is here with warm greetings.helpful.New model car, clean and tidy.recommend and will use next time definitely.

13 februari 2025
Omdöme utan inbjudan
Logotyp för Imperial Ride

Svar från Imperial Ride

Dear Guest,

Thank you for your wonderful review! We’re so pleased to hear you enjoyed your experience with us. Your kind words truly mean a lot, and we’re grateful for your recommendation.

We look forward to welcoming you again on your next journey! 😊

Best regards,
Imperial Ride Team

Betygsatt 5 av 5 stjärnor

Great customer service

Booking was extremely easy online. I had a very last minute booking with an area I was not familiar with in Brighton UK, the representative I spoke to was so helpful with making sure I got everything I needed. Communication was quick and easy. The drivers were on time, professional and friendly.

We ended up renting a 19 seater Mercedes Benz sprinter. It had very comfortable seats, was very clean and smelled great. My team was happy with our rideand we will be using Imperial car service for any future travels.

21 januari 2025
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Really weird driver who kept rash…

Really weird driver who kept rash driving and I was scared for life because apparently the sunlight was too much for him and glared into his eyes :)) and he forgot his sunglasses. Moreover, the company doesn’t accommodate requests anymore. Previously, they were great.

25 januari 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellence from start to finish

Booking was easy online. Staff was communicable via email as well as text. Vinny was an exceptional driver. Extremely courteous, professional and friendly. The car was immaculate. Quite happy with our ride and we will be using Vinny for any future travels that require a car.

29 december 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Pick up and drop off.

Spoke to Imperial on the phone before doing the booking online. The gentleman on the phone was most helpful.
Done the booking with no issues at all, was kept informed during the week with everything that was happening during the week.
Car was upgraded complimentary due to original car going into workshop.
Vincent our driver smartly dressed and well spoken arrived way before the time requested and waited patiently.
Everything went off without a hitch.
The question is would I use imperial rides again? Without a doubt most definitely.
Thanks Imperial.

21 december 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Professional and very friendly

Professional and very friendly . We had a journey from Dubai to Abu Dubai and the driver was kind and friendly. Offering advice on various things to see and do whilst explaining aspects of the Arabian culture.

4 december 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Professional skilled and personable.

My driver Vincent was friendly and professional. We chatted easily during our trip from Heathrow to Primrose Hill. He navigated the exit from the airport effortlessly and proved very safe and knowledgeable in the following drive to my destination. I was very pleased and would highly reccomend.

26 oktober 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Aliza is fantastic - 5*s

Aliza the driver is the best taxi driver I’ve used - she is very thoughtful and courteous and has the highest quality and cleanest baby seat I’ve found in any taxi. She is very thoughtful and professional - I would use her for every taxi journey if I could. 5*.

9 november 2024
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

>£300 ride where you're treated as though the driver is doing you a favour

Have used Imperial for some time as a fairly regular customer. Had one bad experience where the driver went to the wrong initial address for an important day in July, but decided to use them again after correspondence with them, given the solid track record prior to that. After last night's experience, I won't be doing that again - >£300 for a ride from Stansted to London, only for the driver to not be in the arrivals hall when we arrived and to (rudely) tell us to wait outside 'at the pick-up point'; this 'pick-up point' was unspecified, so we followed the 'meet and greet' signs and sent him details and a picture. After waiting in the cold, he eventually calls and says we went to the 'wrong' place (which is when I reaffirmed he should meet us at the arrivals area - I'm paying for a professional driver, the stress-free experience is the whole point for me; I can otherwise use a much more reasonably priced app). We then went back to the arrivals hall where he finally deigned to meet us, showing me where the 'pick-up point' outside is for next time - but there won't be a next time with Imperial for me. An Exec Uber cost £110 when we checked last night (a third of what we paid for Imperial) and would have been a far superior experience.

20 oktober 2024
Omdöme utan inbjudan

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