I was having problems with my Golden Retrievers digestion and a friend of mine recommended I went to visit Claire at Imperial Pets. She was so helpful and we started Maisie on a raw meat diet. Two y... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Claire and the team are very friendly, helpful and knowledgeable. Luna loves her food that she is on & we have noticed a huge difference since she started it. We also had Luna fitted for a perfect fit... Se mer
It’s good that I can speak to an expert in many areas but food for my puppy Cockrr Spaniel in particular as she is so fussy with her food- maybe training with healthy food treats has made her such a... Se mer
Claire is very knowledgeable about the products in store and suggested a dried bone broth, which my puppy absolutely loves! There are different flavours so he’ll have others to try. I was looking for... Se mer
Företagsinformation
Skrivet av företaget
We are here to help, advise and educate. Not sure how to deal with dicky tummies, ageing joints, problem skin, lead pullers, or simply just wanting advice on the best nutrition for your pet to give them the healthiest, happiest longest life possible? At Imperial Pets, your four legged friends are as important to us as they are to you. We understand what it means to have a special furry someone in your life and that you want to give them the best you can. Whether you've recently added the pitter patter of tiny paws into your life or want to help your golden oldies to grow old gracefully, our Veterinary Nurse trained specialist can help you to make the best choices for your cuddly companions (or not so cuddly if you have been blessed with a naughty tortie!)
Kontaktuppgifter
Unit 2, Oakwood Farm, CH1 6EY, Chester, Storbritannien
- 01244 880470
- contact@imperial-pets.com
- imperial-pets.com
4,9
Utmärkt
234 omdömen
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Excellent service yet again
20 maj 2022
Always amazing and fantastic service…
Always amazing and fantastic service Claire goes above and beyond five star service ⭐️⭐️⭐️⭐️⭐️
28 april 2022
Easy online ordering and prompt…
Easy online ordering and prompt response as to when order ready for collection. Order always ready when go to collect and great service when you get to the shop. The Owner is very knowledgeable and helpful.
22 april 2022
Easy to make contact when I had a…
Easy to make contact when I had a question. Item arrived as stated and was delighted with my purchase!
14 april 2022
Brilliant hidden gem of a shop
Brilliant hidden gem of a shop. Clare is so knowledgeable about all of the products, and goes out of her way to help and make sure you are happy with everything. I recommend the place to everyone with a cat or dog
16 mars 2022
Always helpful and very responsive to…
Always helpful and very responsive to queries, nothing seems to be too much trouble. Found a food which really suits my dog and he is thriving.
28 februari 2022
I love imperial pets
I love imperial pets, always so kind and helpful. They have lots of different products and are very accommodating.
I like helping small local businesses
16 februari 2022
Svar från Imperial Pets
Thank you Sarah for such a lovely review. Your business is very much appreciated, see you soon :)
Above and Beyond
Been going here for around 2 years, Claire the owner of the business is always so helpful and just goes above and beyond as I have an older dog that now has a special dietary requirements and the help she offered was second to none, I really can't speak highly enough of this place fully recommend 👍
4 februari 2022
Svar från Imperial Pets
Thank you Andrew for your lovely review :) Glad to have been able to help Miren & Violet
Excellent service and delivery
Excellent service and delivery. I order raw dog food from here for my two dogs and they deliver weekly for a small fee of just £4 . The prices are competitive and the range of foods are excellent, mine prefer Nutriment but we have tried a selection of others too.
11 januari 2022
Svar från Imperial Pets
Thank you for your review Joanne. So glad your dogs enjoy the Nutriment, see you soon :)
Dog Fleece
Great service delivered very quickly and When I needed to exchange larger size great advice for and replacement received again very promptly and full refund received 😃 Would definitely recommend!
5 januari 2022
Svar från Imperial Pets
Thanks Jane for such a lovely review. Happy to have been able to help. :)
Ordered Christmas stockings for my 2…
Ordered Christmas stockings for my 2 dogs and 1 cat. Brilliant mix of natural treats and toys in them and the quality of the stocking is excellent they have been put away for next year.
5 januari 2022
Svar från Imperial Pets
Thanks for your lovely review Julie. I'm pleased they all enjoyed their stockings :)
Excellent service and helpful staff
Excellent service and helpful staff. One star reduction due to online shop not always showing when a product is out of stock.
5 januari 2022
Svar från Imperial Pets
Thanks for your helpful review Penny. Much appreciated. Unfortunately in the current climate with suppliers experiencing staff shortages and struggling to get the raw materials for their food, the availability of flavours for me to replenish stock are constantly changing on a daily basis which is almost impossible for me to keep updating my site to say what is available and what isn’t, unless I know that there is a long term issue with a particular product. It’s not an ideal situation and I understand that it’s frustrating, but I would rather a customer be able to order exactly what they need and want and then if there are stock issues I can provide suitable alternatives in exchange. Hopefully in the near future these issues will cease to exist and normal service will resume.
Look forward to buying again from…
Look forward to buying again from imperial pets, Maisie our little Yorkie loves her harness upgrade
Thank you Clare for going the extra mile
4 januari 2022
Svar från Imperial Pets
Thank you Steve for your lovely review. I'm very pleased to hear Maisie is happy with her harness. Hope to see you again soon :)
Always pleasant always eager to help
4 januari 2022
Svar från Imperial Pets
Thanks for your kind review :)
Svar från Imperial Pets
Thanks Nicky for your very kind review :)
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