The staff at Impact were helpful, friendly, informative and competent throughout the design and installation of our solar panels and battery. We are really pleased with the new system and grateful to... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Impact Services were professional from the get go. Communication from them was great. Fitting was completed with in a few months of agreement to go ahead with the work. The installers were friendly an... Se mer
Företaget har svarat
Local company, all staff - including office - were friendly and polite. Everyone that was working here worked together as a team getting my solar panels fitted as well as heat pump and air conditionin... Se mer
Företaget har svarat
Firstly, let me state my 12 KW system was installed in May 2022. The main reason for this review is to share our experience with living with Solar panels, and also a something that... Se mer
Företagsinformation
- Solenergiföretag
- Leverantör av luftkonditioneringssystem
- Leverantör av solenergiutrustning
- Leverantör av solvattenvärmare
Skrivet av företaget
Impact Renewable Energy Ltd t/a Impact Services is a trusted provider of sustainable energy solutions, specialising in the design, supply, and installation of high-quality Solar PV systems, battery storage, and EV charging points across East Anglia and beyond. With a strong focus on delivering long-term energy savings and carbon reductions, we work with homeowners, businesses, public sector bodies, and the construction industry to create bespoke renewable energy systems that suit their needs and budgets. We are fully accredited by MCS, RECC, and TrustMark, ensuring compliance with the highest industry standards. Our team includes qualified electricians, accredited renewable energy installers, and knowledgeable advisors who are committed to excellent customer service from initial consultation through to aftercare. We pride ourselves on our professional, no-pressure approach - offering honest, expert guidance rather than sales-driven tactics. As an award-winning company, we are passionate about driving the transition to a cleaner, greener future. Whether you're looking to reduce your energy bills, cut emissions, or meet regulatory targets, Impact Services delivers technically sound, cost-effective renewable energy solutions that you can rely on.
Kontaktuppgifter
45 Roundtree Way, NR7 8SG, Norwich, Storbritannien
- 01603 304306
- info@impact-services.co.uk
- impact-services.co.uk
4,5
Utmärkt
50 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Impact services were contracted through…
Impact services were contracted through our energy supplier to fit our solar system, from the initial contact through to the end was a pleasant experience, the guys were polite, courteous and clean and tidy throughout, and it was so nice to have workmen that could work without the need of music blaring out!!, would highly recommend this company to anyone, thank you so much.
9 juni 2025
Omdöme utan inbjudan
Svar från Impact Services
Hi Paul and Karen,
Thank you so much for taking the time to leave such a detailed and kind review. We're really pleased to hear that your experience with us - from first contact to final clean-up - was a positive one. Our team takes pride in being respectful and professional on every job, and it's great to hear that came through. We truly appreciate the recommendation and your kind words!
Warm regards,
The Impact Services Team
Amazing company with great customer support
I ran into a problem and contacted support, Andrew replied fast, was very kind and went above and beyond. Amazing products and CEO. Absolutely reccomend.
20 december 2024
Omdöme utan inbjudan
Svar från Impact Services
Hi there, Thank you for your kind words! We're so glad Andrew was able to support you quickly and went the extra mile - we’ll be sure to pass on your feedback to him. It means a lot to hear you're happy with both our service and our products. Thanks again for the recommendation! All the best,
The Impact Services Team
The whole process was seamless
The whole process was seamless, Lewis and Lewis and all the technicians were very polite, quiet and efficient and clearly knew what they were doing. They were careful with our property, nice to our dog, explained everything and answered all our questions. Excellent service all round. Highly recommended.
6 augusti 2024
Omdöme utan inbjudan
Svar från Impact Services
Thank you for your wonderful feedback! We're thrilled to hear that our team provided a quick, tidy, and thorough installation of your solar panels. I am also sure your dog would have made their day! If you or your friends and family ever need similar services, please don't hesitate to send them our way! All the best for your new system!🔋☀️
☀️⚡️Brilliant from start to finish!☀️⚡️I…
☀️⚡️Brilliant from start to finish!☀️⚡️
I spent ages researching different panels, inverters and batteries and was pretty sure what I needed before I asked Impact to quote. Michael visited and made his own assessment and I was pleased that it matched my own research exactly.
There was absolutely no pressure selling just knowledgeable advice.
The office team are really friendly and responsive and customer service is truly first rate.
The Impact electricians and fitters were very friendly and professional and it was a pleasure having them on site.
I asked two other companies to quote but Impact were the most competitive and confidence inspiring.
Overall one of the best experiences I’ve had with any company and I recommend them unreservedly.
☀️⚡️😎
23 juni 2024
Omdöme utan inbjudan
Svar från Impact Services
Hi there,
Thank you for your kind words! We're really glad to hear you had such a positive experience with our team - from our no-pressure approach to the helpful support and clear explanations. It’s great to know the installation team impressed you with their tidiness and professionalism too. We truly appreciate the feedback and your thanks!
Best regards,
The Impact Services Team
Brilliant service
Pleasurable experience great company to deal with no pressure sales rep you can contact them as many times and they are always helpful .Brilliant insulation staff clean and tidy. And explained everything you need to know about the app and how the battery works. Thank you
26 februari 2024
Omdöme utan inbjudan
RECOMMENDED! Excellent service all round
Excellent service from pre-installation engagement to completion. Great engagement from the team ahead of the installation with confirming plans for the installation. Very polite workmen who tried as much as practicable to be out of our way, very engaging and clear on what they were doing making sure we understood the process and made sure any preferences we had were considered. Commissioning was undertaken by Andy and Callum who were also great. Second property I have installed solar panels and you made the process seamless. Thank you!
30 november 2023
Omdöme utan inbjudan
Svar från Impact Services
Hi there,
Thank you for such a glowing and thoughtful review! We're so pleased to hear that everything went smoothly from start to finish and that our team's communication and care made a real difference. It’s especially great to hear that Andy and Callum left a positive impression during commissioning. We’re honoured to have been chosen for your second solar installation and truly appreciate the recommendation!
Warm regards,
The Impact Services Team
An absolute pleasure to deal with this…
An absolute pleasure to deal with this company and particularly the seven guys that came to install our solar panels and battery. We would 100% recommend these guys.
16 november 2023
Omdöme utan inbjudan
Svar från Impact Services
Hi there,
Thank you for the fantastic review! We're so pleased to hear you had such a positive experience with our installation team — we’ll be sure to pass your kind words on to the seven lads who carried out the work. Your recommendation means a lot to us!
Best regards,
The Impact Services Team
Excellent all round solar installation
I had a solar system installed by Impact in February 2023 this year and been in contact with them multiple times since. I have had an incredible experience and could not praise them highly enough.
From the start when looking for quotes - they came promptly and surveyed the site for free with a knowledgeable team member who discussed my needs. They prepared two different quotes to give me more options and were very good when I wanted to discuss options. The quotes were very competitive (and cheaper than the group buying quote) and there was no hard sell at any point.
Waiting time for installation was comparable to other companies I spoke to, and in the end due to another persons cancellation - installation was done earlier than expected. They arranged for scaffolding to be arranged the day beforehand, then did my somewhat complex installation (solar panels, storage battery, diverter for hot water solar, EPS backup protection for grid power cuts) in a single day.
They have been excellent for aftermarket care - they've replied promptly to my emails, sorted all the problems, and helped with all the complex documentation that the power companies seem to need for me to be paid to export my excess solar to the grid.
I cannot recommend Impact solar highly enough. Every member of staff I have dealt with has been professional, polite and friendly. Service has been excellent and I'm very happy with what they have done.
3 juli 2023
Omdöme utan inbjudan
Svar från Impact Services
Hi Andrew,
Thank you very much for your excellent feedback.
We are so pleased you are happy with your Solar PV system and the service you received from the installers, electricians and the office admin also.
We will pass your great comments on to the whole team.
We always like to reward our staff for their good work, so if it is not too much trouble, could you please confirm by email your full name for this review so that we can determine which teams worked on your installation?
Thank you so much once again!
Great experience!
Impressed with Impact Services - Really friendly and knowledgeable staff and efficient installation team. Would wholeheartedly recommend!
14 december 2022
Omdöme utan inbjudan
Svar från Impact Services
Hi Ashley,
Thank you very much for your excellent feedback!
We are so pleased you are happy with your Solar PV system and the service you received from the installers, electricians and the office admin also. We will pass your great comments on to the whole team!
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