Immersive Experiences Omdömen 218

TrustScore 5 av 5

4,9

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Delighted with the dome tent hired for an immersive event we ran last week. The communication with the immersive team are good but they don’t sign off using names which I found odd and a but unsettli... Se mer

Betygsatt 5 av 5 stjärnor

Can not fault the service the team offered - going above and beyond our expectations and really grateful for them being available when we needed them for any support. The set up was easy and the tra... Se mer

Betygsatt 5 av 5 stjärnor

Highly recommended! We found ourselves in a unexpected situation on Monday where unfortunately due to illness a local company had to cancel our event due to happen the next day! Fast forward a long st... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Absolutely brilliant from start to finish. The team were really helpful in organising the booking, gave us some great advice about how to timetable the day for our students and worked hard to give our... Se mer

Företaget har svarat

Företagsinformation

  1. Skola
  2. Läroanstalt
  3. Universitet/högskola

Informationen kommer från olika externa källor

Immersive Experiences is one of the UK's most exciting and progressive digital planetariums (mobile planetarium) and 360° entertainment company including our stunning SENSORIA360 experiences We provide a whole new experience in 360° education and entertainment across the UK, offering an unlimited range of possibilities to make your event unforgettable. Our state-of-the-art planetariums and 360° theatre domes cover a multitude of needs from marketing events to educational programs, corporate extravaganzas to private parties. Looking after over 70,000 people a year, we cover all schools, business and private individuals in the UK, from our bases in London, Birmingham and Manchester. We also offer consultancy services worldwide, for those wishing to explore 360° projection technology for their school, business and private parties. All customers have access to largest catalogue of digital planetarium (fulldome) shows in the world. As well as spectacular high-energy presenter-led astronomy shows delivered by some of the UK's most experienced science communicators. By continually investing in the very latest fulldome 360° projection technology, our performances will surround your audiences in a truly out-of-this-world immersive experience. Yet our prices are among the most competitive in this industry. With impressive discounts on multiple day bookings and discounts we make available to charities and small organisations EXPERIENCE A NEW WORLD TODAY


Kontaktuppgifter

4,9

Utmärkt

TrustScore 5 av 5

218 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Thx matt

Great fun for kids, Matt and his team was amazingThx

6 april 2024
Omdöme utan inbjudan
Logotyp för Immersive Experiences

Svar från Immersive Experiences

Thank you for visiting our Planetarium and Dino World at The Galleria Shopping Centre!

Betygsatt 5 av 5 stjärnor

Thank you Matt and Team

Fantastic afternoon with Matt and the team learning about dinosaurs. My little one loved each station, and more importantly, I was overwhelmed by how kind, considerate and attentive Matt and his team were. Really recommend if you value great customer care and love dinosaurs!

5 april 2024
Omdöme utan inbjudan
Logotyp för Immersive Experiences

Svar från Immersive Experiences

Thank you for visiting our Planetarium and Dino World at The Galleria Shopping Centre! Customer service is what we do!

Betygsatt 5 av 5 stjärnor

Fun day!

I took my son today to the experience In Hatfield galleria. We had a truly wonderful time! My little boy is autistic and can get extremely overwhelmed, the staff instantly took this into consideration and adjusted the volume in the dome, so my son could enjoy it properly, it was a truly wonderful experience! And I learnt some handy facts too 😁

5 april 2024
Omdöme utan inbjudan
Logotyp för Immersive Experiences

Svar från Immersive Experiences

Thank you for visiting our Planetarium and Dino World at The Galleria Shopping Centre! Customer service is what we do

Betygsatt 2 av 5 stjärnor

Not what I was expecting…BUT please see edit

I would like to start by saying the staff were truly lovely, really really sweet, but the experience itself was lacking.

I’m glad I only paid £5/head for the first session of the day, rather than £10 (so £15 rather than £30 for the three of us).

In the dome unfortunately a big chunk of the video was out of visible range so not sure if it was set up wrong on this occasion, but as such we could only see the heads of some of the dinosaurs right down the bottom of the dome.

We didn’t get to try the VR properly as my son was scared within seconds, which is a shame as I think that is a big part of the experience.

As for everything else you can make slime (a 2 minute activity), have your face painted, and do ‘egg arts and crafts’ (just blank eggs and a few felt tips on the table when we went) thats it. The ad mentioned a fossil dig but that was nowhere to be seen.

I booked this based on glowing reviews so I cant help be disappointed I’m afraid.

**Edited to add that the manager contacted me after reading this review and kindly offered a ‘do-over’ with extras having rectified some of the issues I mentioned. Unfortunately we wont have time to go back but really appreciate the gesture and concern the company have shown. While our experience on the day is still valid I’m sure that it was a very rare occurrence and the customer service/after care is impressive. Maybe we will try again if they come back in future.

4 april 2024
Omdöme utan inbjudan
Logotyp för Immersive Experiences

Svar från Immersive Experiences

We are so sorry to hear the extperience was not to our usual high standards, and rest assured this will be investigated. You have an open invitation to come back to either any of our Galleria installation or events around the UK, as clearly something went wrong on your visit, which we will investigate. Very best wishes

Betygsatt 5 av 5 stjärnor

Many thanks to Matt and his team for…

Many thanks to Matt and his team for the space and dinosaur experience at the Galleria, Hatfield. My granddaughter and I had a great time. Matt took the time to explain different facts to her and his partner was fabulous too. To quote my granddaughter "this is the best day ever".

3 april 2024
Omdöme utan inbjudan
Logotyp för Immersive Experiences

Svar från Immersive Experiences

What a lovely review, as we love visiting shopping centyres all over the UK! See you again soon

Betygsatt 5 av 5 stjärnor

Me and my son had great fun at the…

Me and my son had great fun at the experience in Hatfield, Matt and his team were great and knowledgeable, the whole experience was very educational and fun.

1 april 2024
Omdöme utan inbjudan
Logotyp för Immersive Experiences

Svar från Immersive Experiences

Thank you for the lovely review of our installation for the shopping centre and the team. See you again soon!

Betygsatt 5 av 5 stjärnor

Immersive Experiences were spectacular!

Immersive Experiences were spectacular to work with, from planning right through to packing up. The pupils (and teachers) learned loads and thoroughly enjoyed the experience. Matt was extremely knowledgeable and had a super mannerism with the pupils. We will definitely be asking for Immersive Experiences to come back to our school.

15 mars 2024
Omdöme utan inbjudan
Logotyp för Immersive Experiences

Svar från Immersive Experiences

Thank you for the lovely review, and hope to see you again soon. What an amazing school!

Betygsatt 5 av 5 stjärnor

Planetarium for School's Science Week

We booked a planetarium for science week for our school SEND school. Booking was quick and simple. We had Matt as a presenter who responded to all my queries very promptly and was great with the kids. The students and staff really enjoyed the experience

13 mars 2024
Omdöme utan inbjudan
Logotyp för Immersive Experiences

Svar från Immersive Experiences

Thank you for the lovely review, Matt will be delighted! Do book again soon!

Betygsatt 5 av 5 stjärnor

We had a great experience!

We had a great experience at Fullhurst Community College, and the team we worked with were wonderful. After an initial chat with Zee about our needs, Matt B was especially kind and flexible in what was offered on the day. As part of our Pledge to students, we opted for an Escher-inspired art experience, a space experience for our students with additional learning needs and a guided meditation for staff wellbeing after school. It couldn’t have been better, and we would happily order the exact same setup again in the future. Many thanks!

26 januari 2024
Omdöme utan inbjudan
Logotyp för Immersive Experiences

Svar från Immersive Experiences

Thank you for the amazing review, which really helps us develop further as a company. See you again soon!

Betygsatt 5 av 5 stjärnor

Everything was well managed and…

Everything was well managed and experience was amazing for kids. They really enjoyed themselves especially in the VR. I would suggest to increase the number of VRs since it is so popular:)

30 december 2023
Omdöme utan inbjudan
Logotyp för Immersive Experiences

Svar från Immersive Experiences

Thank for the lovely review over our Christmas Wonderland, see you again soon!

Betygsatt 5 av 5 stjärnor

Amazing Christmas and space event

Amazing Christmas and space event in Hatfield. Kids enjoyed it. As the name says it’s an immersive experience . The dome movie was very unique, kids loves to play the Xbox, VR and AR. The arts and craft and slime making was exciting. Over all a must visit.

30 december 2023
Omdöme utan inbjudan
Logotyp för Immersive Experiences

Svar från Immersive Experiences

Thank for the lovely review over our Christmas Wonderland, see you again soon!

Betygsatt 5 av 5 stjärnor

We had a visit from Immersive…

We had a visit from Immersive Experiences on November 16th. Matt arrived early and set up the most incredible Dome. 12 classes accessed an SEN specific show in the Dome.
It was a wonderful experience for the pupils aged between 7 - 19. Matt changed the way he presented for the different audiences.
A special experience in everyway.

16 november 2023
Omdöme utan inbjudan
Logotyp för Immersive Experiences

Svar från Immersive Experiences

Thank you for the wonderful review, and what an amazing school I must say!

Betygsatt 5 av 5 stjärnor

Working with immersive is great…

Working with immersive is great feeling,
Learned a lot of new things and got a time to explore other side of astronomy, looking forward for more experience at immersive.

20 oktober 2023
Omdöme utan inbjudan
Logotyp för Immersive Experiences

Svar från Immersive Experiences

Thank you for the great review, and see you again soon!

Betygsatt 5 av 5 stjärnor

Fantastic Experiences

We have had the pleasure of working with Immersive Experiences for a few years now at our STEAM Northants events at the University of Northampton. They provided us with high quality domes and VR headsets which inspired and thrilled students from year 6 - 13 from our local schools. It is always a highlight of the event.

Immersive Experiences' customer service is fantastic, their staff are kind and friendly and they are a pleasure to work with. We look forward to working with them again in the future!

15 juni 2023
Omdöme utan inbjudan
Logotyp för Immersive Experiences

Svar från Immersive Experiences

Thank you for the amazing review! We too would like to applaud the immense work your organisation does and say it is an absolutely privaledge to work alongside you with these incredible events!

Betygsatt 5 av 5 stjärnor

Stellar service from planetarium experts

Immersive Experiences provided our University with a top-quality personalised dome, projector, and laptop at a very competitive price. The equipment was hand-delivered by experts from the company who took the time to help set it up and answered every question we had. I won't use any other planetarium company again!

1 augusti 2023
Omdöme utan inbjudan
Logotyp för Immersive Experiences

Svar från Immersive Experiences

Thank you for the incredible review!

Betygsatt 5 av 5 stjärnor

Exceptional Immersive Experiences !!

Hi all,
My name is Ruksana Shameer and I'm one among the assistants working for Immersive Experiences. The experience they provide to the audience is very much appreciated especially the domes, VR, hands on Science sections and many more... I got opportunity to interact with students as well as parents which I consider is a great thing... I'm interested in working with this esteemed establishment in the upcoming days and future as well. I would definitely recommend this job to all my fellow colleagues who love to interact with students as well as public.
Thank you Zee and his team members for this wonderful opportunity and great experiences.

10 augusti 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Brilliant team & opportunity for local schools!

Immersive Experiences provided a 5m space dome as part of our annual school science festival. They were one of our most popular exhibits & everyone who took part gave us really positive feedback about their experience. The staff are clearly very knowledgable and passionate about STEM education which made for some really engaging & informative sessions for pupils.

We can't thank the team enough for all their support and organisation in the run up to the event - everyone I worked with across the team was really helpful and went above & beyond to make sure we could provide an amazing experience for the children. The team even offered a number of extras that we hope ensures local schools will continue to benefit from their work in future. Thank you Zee & team!

4 juli 2023
Omdöme utan inbjudan
Logotyp för Immersive Experiences

Svar från Immersive Experiences

Thank you for booking us, as its been such a pleasure to deliver our reknowned STEAM Fair Big Bang exhibits again! Look forward to work with you all soon, and congratulations to all the schools who won a free planetarium visit!

Betygsatt 5 av 5 stjärnor

Space Dome extravaganza

Our event involved an inflatable dome that acted as a 360° planetarium and that could accommodate up to 60 students at a time, although some of our groups were conveniently smaller. Inside the dome a special projector displayed an all-round view of the sky on the dome and could be programmed for any time of day or night from any global location. The dome came with its own expert Planetarium Presenter, astrophysicist Mr Matt Nutter, who proved to be a big hit with both students and staff. The students were able to benefit from Mr Nutter’s supreme knowledge as an astrophysicist and general astronomy enthusiast when asking questions at the end of each session. It was a fantastic event in which students were able to sample different flavoured ice creams that were made for astronauts.
We will definitely be booking again for next year.

10 juli 2023
Omdöme utan inbjudan
Logotyp för Immersive Experiences

Svar från Immersive Experiences

Thank you for the amazingly detailed review, which no doubt will help so many schools and businesses understand the lengths we go to ensure customers are left completely satisfied. Thank you again!

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer