Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Purchased on the 1/10/2024 and still not recieved. Paid $10 for shipping as well! I've made several attempts to email (as that's the only way to contact) and had no response.

Betygsatt 1 av 5 stjärnor

Horrendous customer service! We bought 7 full price tickets but made an error and bought them for the car visit instead of on foot (total of $133). After contacting them seeking to correct the issue,... Se mer

Betygsatt 1 av 5 stjärnor

I purchased the Tom Yum Gai Rice Noodles and followed the instructions to cook. It says pour boiling water and replace lid. When i did this the pot exploded and the boiling water went all over me and... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

I ordered 2 meals last Sunday. I received a text to say the flood would be delivered by the delivery company and I replied to ask them to leave the package with a neighbour. That was it... Se mer

Företaget har svarat

Företagsinformation


Kontaktuppgifter

1,0

Mycket dålig

TrustScore 1 av 5

2 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 4 av 5 stjärnor

Great company, great food!

Ilumi have always provided top quality food and they always arrive in good time and are well packaged. Although it is expensive, it is good quality. I only wish the prices could be lowered! Then I could give 5 stars!

26 december 2015
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent!!

Excellent quality products, good selection. Excellent delivery service

15 december 2015
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Best I have come across

The food arrives fast, tastes homemade - better than anything I have ever experienced by way of ready meals. Highly recommended without qualification.

14 december 2015
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

great food

The site is easy to navigate, the food is deliciouse and it has helped stopped me being bloated, will be buying from here again.

13 december 2015
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

ILUMI review

The portions are too small, 2 packages of the main meal are needed to get one meal. So for the price it is not worth it.
It is mainly indian, there's no other more simple choices apart from the spiced options, which for a coeliac stomach is usually heavy and hard to digest. Too many spices and herbs.

Fast delivery was great, same as the texting service. Good service.
Handy and nice packaging, and quick to prepare although microwave food (&ready meals) is unhealthy. But good for when you are on the run. I would only suggest more plain meals and lighter options.

many thanks

10 december 2015
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

EXCELLENT SERVICE

I received my very first order from Ilumi one day after ordering. I have tried several products and found them to be exactly as expected, satisfying and extremely tasty. I've already ordered again. Perfect for a coeliac with little time, knowing they are completely safe. Thank you so much at last I've found something I can trust. Great product and excellent service.

9 december 2015
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

CHINESE MEAL

It was very nice to be able to have a chinese meal when the rest of the family has a take away. I tasted very authentic. I have only had one ppuch and one rice. I am looking forward to sampling the others I bought

8 december 2015
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Ilumi products are so tasty even my husband likes them!

I always have them in my store cupboard not only as an excellent stand by but as a meal in themselves. Products on the whole arrive in good order but when I did have a issue whereby one of the pouches had broken over all the other items, I was offered a complete refund or replacement order. You couldn't ask for anything more! Great product and great company for dealing with customer complaints.

6 december 2015
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent quality of food

I always found it tough to find tasty food which is both free from milk and gluten...

A colleague at work had been ordering Ilumi for a long time and I mistook it for simply vegetarian food - but upon a brief kitchen chat I found it wasn't and so I decided to order a few different meals to try out.

Best decision EVER! I only ordered a few and powered through them in a couple of days, and will certainly be ordering more!

I honestly couldn't praise this company any more for providing such an awesome service - even offering £5 off my next order and free deliver!

All in all... I have calculated it to be much cheaper to purchase Ilumi meals over purchasing all the ingredients separately! :-)

Thanks Ilumi!

6 december 2015
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent!!

I purchased a number of different items via ilumi! I had excellent service as they were all delivered very quickly and in a box that was easy to open, unlike other companies I have ordered from. I purchased the pouches the Black Friday event, so recieved a fantastic deal on the price of each item. Thanks Ilumi! Definately recommend and will order their yummy, easy and convenient food again!!

5 december 2015
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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