Official Response from I LOVE VOYAGE LTD
Dear Reviewer,
We are extremely disappointed to read your review, as we do not recognise you as a customer of I LOVE VOYAGE LTD and have been unable to identify any booking or transaction associated with your name.
I LOVE VOYAGE is a legitimate UK-registered travel company providing flights, hotels, holidays, airport transfers and other travel services.
Your review makes serious allegations about our company's legitimacy, financial losses and an individual's religious beliefs, yet you provide no details of any travel service you have purchased from us.
What exactly did you book with I LOVE VOYAGE? Was it a flight, hotel, holiday or another travel service?
You also claim to have suffered a financial loss. We would appreciate clarification of which transaction you are referring to, as we have been unable to identify any corresponding transaction in our records.
Your comments about someone's religious beliefs appear irrelevant to the services we provide and do not help establish what experience you allegedly had with our company.
We welcome genuine customer feedback, whether positive or negative, and we always take legitimate complaints seriously. However, we strongly object to potentially misleading allegations that could unfairly damage our business reputation.
We have formally reported your review to Trustpilot and requested an investigation into its authenticity and relevance.
If you have genuinely used our services, we invite you to contact us directly with your booking reference or relevant transaction details so we can investigate.
We respectfully ask that reviews of our company reflect genuine, verifiable experiences rather than unsupported allegations.
Kind regards,
Management Team