Excellent service, delivery and price. Will use IGO again for sure and a big should out to Vera for her super customer service
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
From placing the order to reviewing and amending our company logo on the product everything went smoothly and the goods were delivered in excellent order and sppedily.
Företaget har svarat
Very quick responses and very helpful from staff. Keep you in the loop on delivery schedule and all products received so far are good quality
Företaget har svarat
We had issues with another company and found IGO Promo last minute. They bent over backwards to help us due to the limited time frame, and our contact (Matthew) was wonderfully friendly and helpful... Se mer
Företagsinformation
Skrivet av företaget
At IGO Promo we are specialists in printing promotional items. For 80 years we have been convinced that business gifts and printed promotional products help companies strengthen their brand. We understand the power of giving. And we advise our clients to do the same for their business contacts. Not only do we believe it is nice for companies to give something back, we also like to give something back ourselves. That is why we are aware of corporate social responsibility. With our wide range, there is always a perfect gift. It is our mission to ensure that brands can easily express themselves through personalised gifts. And we do all this in a personal way, by guiding you through the process step by step. As with our service, we set high standards for the quality of our products and printing.
Kontaktuppgifter
PO Box 11664, Dublin 2, Irland
- 1800 800 801
- info@igopromo.ie
- igopromo.ie
4,6
Utmärkt
282 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Awful - Avoid, you will not get your order or any help
Placed an order for lighters. Was advised that it would be dispatched and delivered before 24th September. 2 days before this date then then tell me that actually it has to go via a different courier as its lighters. Something they should have known at the time of ordering.
It is now the 11th October and I still have no order. I have contacted them numerous times and they say they will look into it, then never bother to respond with any update.
Definitely do not recommend.
11 oktober 2020
Omdöme utan inbjudan
Good products, meh service
Good bits
Promo items were of very good quality so happy with end result
Bad bits
Order was not processed on time so took 4 weeks overall, was offered refund on delivery cost which was fair enough but I never received that either despite follow up emails - it's cost them repeat business anyway
Overall
OK for a trial, but there's better out there and they lost my business on the back of my own experience
31 augusti 2020
Omdöme utan inbjudan
Good service
Good service, easy to discuss product by phone and email. Delivery was on time.
9 juli 2020
Omdöme utan inbjudan
Bulk order with no discount
Bulk order with no discount. Would take my time in future before 100% trust again on pricing. Found same product cheaper later
10 april 2020
Omdöme utan inbjudan
Great service
Great service. Communication and supply of goods was fast.
10 februari 2020
Omdöme utan inbjudan
Highly recommend
I have been doing business with Igo promo for the last 4 years and they never fail to disappoint. They are so accommodating, very efficient and the goods are delivered really quickly. I order engraved key rings every year and the quality, presentation and price is superb. The staff are extremely nice and helpful when dealing with over the phone. I generally deal with a guy called Nate and he’s a pleasure to do business with. I will continue to use Igo Promo.
1 februari 2020
Omdöme utan inbjudan
Great Service
Easy to order, problem-free, easy payment, quick delivery and product looks great. Would recommend
20 december 2019
Omdöme utan inbjudan
Very professional service and delighted…
Very professional service and delighted with the product supplied.
16 december 2019
Omdöme utan inbjudan
Easy to deal with and good communication
The transaction was easy and communication with IGO Promo via email and phone was excellent. Very good value and a great quality product. Will order again.
9 december 2019
Omdöme utan inbjudan
Our experience with IGOPROMO has been…
Our experience with IGOPROMO has been dreadful. Payment has been made to the a/c information provided (along with proof) and we are still being stalled. Engagement with customer service only happens when I/the customer instigate it.
13 november 2019
Omdöme utan inbjudan
Very helpful and good advice
Very helpful and good advice. Any problems dealt with immediately.
7 november 2019
Omdöme utan inbjudan
So unresponsive
So unresponsive. First time ordering from this company. Will never order from again or recommend to anyone. It is very hard to get questions answered and replies to emails. I have to resubmit a form through their website every time I want to get in contact with them. Very unresponsive and vague in their answers. Days go by without getting a response back. Ordering from another country can be challenging, but should not be this challenging. After placing the order, one of the items we already ordered became out of stock for our time frame and we had to find something to replace it. I highly suggest they work on their attentiveness to urgency on orders. The social media team was excellent, they just unfortunately didn't have the access to my order so couldn't do much.The items themselves, are what we ordered and look great, although the backpacks smelled like fish. Keeping in touch with this company on an order was an awful experience.
27 september 2019
Omdöme utan inbjudan
Svar från IGO Promo
Hi Shelby,
Thanks for your Trustpilot feedback.
We apologise for the experience you had trying to reach us on Irish phone line from abroad.
We always recommend that in urgent matters such was yours that you reply to our sales emails that we send instead of the social media outlets as the response time is faster.
This is especially important as you are based in another time zone which doesn’t allow for correspondence via phone.
We apologise for the error regarding the delivery address of the notebooks. We are following up with the supplier to find out why this error was made.
Great service
Great service, products as advertised and delivered on time.
27 juni 2019
Omdöme utan inbjudan
The staff were quick to respond with a…
The staff were quick to respond with a quote for my requested product, and they were easy to work with, answering all my questions thoroughly. The process from quote to delivery was very timely, and the finished product was lovely.
15 maj 2019
Omdöme utan inbjudan
Received the bags a week after the…
Received the bags a week after the Children's Fun Day event we had committed to sponsoring a gift for the children attending the party - I was told by the customer representative my instructions weren't clear although from the outset I stated what date the event was on and his suggestion was "perhaps use them for another event". Poor customer service and would not recommend the company.
26 april 2019
Omdöme utan inbjudan
Very quick service and I priced around…
Very quick service and I priced around and found this company was very competitive in price. Excellent quality of product also
16 april 2019
Omdöme utan inbjudan
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