A Igobet superou as minhas expectativas! O site é muito fácil de usar, funciona perfeitamente no telemóvel e os jogos são de excelente qualidade. Fiz depósitos e levantamentos de forma rápida e segura... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ik wacht inmiddels al 2 dagen op mijn uitbetaling bij igo.bet en heb nog niets ontvangen. Dat is behoorlijk frustrerend, zeker omdat het normaal gesproken sneller zou moeten gaan. Ik zie dat ju... Se mer
ik heb eindeloos gezocht naar betrouwbare casino's veel reacties gelezen. kijk er is met alle casino's iets maar heb deze nu een tijd gespeeld heb met speciale toernooien veel bonus geld gewonnen die... Se mer
Företaget har svarat
I have done a withdrawal for over 48 hours ago. Still didnt get any update of payment. If i am starting a live chat they always say that they are working on it and it will get paid soon. I a... Se mer
Företagsinformation
Skrivet av företaget
Igobet is an online casino and sportsbook offering a wide selection of games, sports events, and promotions for both new and experienced players. The platform provides a clean and intuitive interface with seamless functionality on all devices. Players can make fast and secure deposits and withdrawals using Visa, MasterCard, and popular cryptocurrencies like Bitcoin. The game library features thousands of titles from top providers including Evolution Gaming, Pragmatic Play, Ezugi, and Play’n GO. From slots and table games like roulette and blackjack to immersive live casino experiences, there's something for every taste. Sports fans can place bets on football, tennis, eSports, and more, with live betting options available. Igobet also offers a loyalty system with exclusive rewards for active users, and professional 24/7 customer support is always available to help with any questions. Whether you're into casino gaming or live sports betting, Igobet delivers premium entertainment anytime, anywhere.
Kontaktuppgifter
Costa Rica
- support@igo.bet
- igo.bet
3,7
Medel
264 omdömen
Har besvarat 96 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Uitbetaling
Ik wacht inmiddels al 2 dagen op mijn uitbetaling bij igo.bet en heb nog niets ontvangen. Dat is behoorlijk frustrerend, zeker omdat het normaal gesproken sneller zou moeten gaan.
Ik zie dat jullie actief reageren op reviews, dus hopelijk helpt dit om mijn aanvraag wat sneller te laten verwerken. Ik zou het waarderen als hier met spoed naar gekeken wordt.
Verder werkt de site op zich prima en is het gebruiksvriendelijk, maar een snelle en betrouwbare uitbetaling is voor mij het belangrijkste.
Voor nu geef ik 2 sterren. Ik kom later terug om mijn review aan te passen zodra mijn uitbetaling netjes is afgerond.
14 april 2026
Omdöme utan inbjudan
I have done a withdrawal for over 48…
I have done a withdrawal for over 48 hours ago. Still didnt get any update of payment.
If i am starting a live chat they always say that they are working on it and it will get paid soon.
I asked in a mail to close my account, after 1 day and a half they still didnt do it. When i asked to cancel the request of closure they answered in a minute.
This kind of websites will get you more trouble then joy. It is build for people with gambling addiction because they.
I give you guys an example : if you ask for a deposit limit of 50€ a week, they answer fast that it is set. Now, if you ask like a day after to increase the deposit limit, they increase it within a minute. How gamble safe is this website? How in earth is this kind of website allowed for all kind of users? All their agents are AI bots with all the same answers..
15 april 2026
Omdöme utan inbjudan
Oplichters speel hier niet ze betalen…
Oplichters speel hier niet ze betalen niet uit , telkens komen ze met onzin om het winnende bedrag niet uit te betalen , documenten niet zichtbaar al meerdere malen documenten opgestuurd…..SCAMMERS !!
12 april 2026
Omdöme utan inbjudan
Svar från IGOBET
Dear Player,
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience and understand how frustrating it must feel when a withdrawal does not go as expected, especially after submitting documents multiple times.
Please note that verification procedures are an essential part of maintaining a secure and fair environment for all players, and in some cases, documents may need to meet specific requirements in order to be successfully approved. This can occasionally lead to delays or repeated requests if anything is unclear or not fully visible.
We understand how this situation may have caused concern and dissatisfaction, and your experience is important to us.
We would appreciate the opportunity to better understand your case and provide further clarity.
Best Regards,
Igo.Bet Casino Team
Experiência incrível e plataforma muito intuitiva!
A Igobet superou as minhas expectativas! O site é muito fácil de usar, funciona perfeitamente no telemóvel e os jogos são de excelente qualidade. Fiz depósitos e levantamentos de forma rápida e segura com o meu cartão Visa. Além disso, o apoio ao cliente respondeu imediatamente quando precisei de ajuda. Sem dúvida, uma das melhores plataformas que já usei!
25 mars 2026
Omdöme utan inbjudan
Svar från IGOBET
Dear Rodrigo,
Thank you so much for sharing your positive review.
We’re delighted to hear that the platform exceeded your expectations and that you found it easy to use across both desktop and mobile. It’s especially great to know that your deposits and withdrawals were smooth and that our support team was able to assist you promptly when needed.
Your kind words motivate us to continue improving and providing a high-quality experience with a wide selection of games and reliable service.
If you ever have any questions or suggestions, please don’t hesitate to reach out.
Best regards,
Igo.Bet Casino Team
They dont close your account if asked…
They dont close your account if asked multiple times, told them i want i closed because i kept losing, they wont. Terrible, also played over 1000 eur without a single cash out but i wont blame it on them…
4 april 2026
Omdöme utan inbjudan
Svar från IGOBET
Dear JJ AKA,
Thank you for taking the time to share your experience. We sincerely apologize for not meeting your expectations.
We take requests related to account closure very seriously, especially when they are connected to personal concerns. Please note that such requests should be processed promptly by our support team, and we regret to hear that this was not your experience.
We have carefully noted your feedback and encourage you to contact our support team via live chat or email, clearly stating your request for account closure, so it can be handled as a priority.
We also appreciate your honesty regarding your gameplay experience. Responsible gaming is extremely important, and we are committed to providing the necessary tools and support to help our players stay in control.
If you need any further assistance or would like us to follow up on your case, please don’t hesitate to reach out.
Best regards,
Igo.Bet Casino Team
oplichting
oplichting. je krijgt hier geen enkele bonus. en als je bonus krijg is het met inzet van 0,10 en win je 3 euro
27 mars 2026
Omdöme utan inbjudan
Svar från IGOBET
Dear playerted,
Thank you for taking the time to share your experience. We sincerely apologize for not meeting your expectations.
We understand your concerns regarding bonuses and winnings, and we take such feedback very seriously. Our team has carefully reviewed the situation and continues to monitor bonus mechanics and gameplay to ensure fairness and transparency for all players.
If you would like us to look deeper into your specific case, we encourage you to contact our support team via live chat or email so we can assist you further and clarify any details.
We would appreciate the opportunity to follow up with you and improve your experience.
Best regards,
Igo.Bet Casino Team
They won't let you close your account…
They won't let you close your account which is illigal.
I am trying to get a full closure here now for 8 days but they keep asking me if i maybe want a temporarerly closure which i clearly told them NO
Be aware of this casino, no license and they break their own rules.
Their RTP in the casino is also fake
24 mars 2026
Omdöme utan inbjudan
Svar från IGOBET
Dear Joost Kwaker,
Thank you for taking the time to share your experience. We sincerely apologize for not meeting your expectations.
We understand how frustrating this situation must feel, especially regarding your request for permanent account closure. Please note that account closure requests are handled in accordance with our internal procedures and responsible gaming policies, which may include offering temporary closure options before proceeding further.
That said, we have carefully reviewed your case and can confirm that your account has now been fully closed. We also take your concerns about licensing, rules, and RTP very seriously, and such matters are continuously monitored to ensure compliance and fairness.
If you would like to discuss any part of this process in more detail or need further clarification, please contact our support team via live chat or email.
We would appreciate the opportunity to follow up and restore your confidence.
Best regards,
Igo.Bet Casino Team
Zeer slecht casino,
Zeer slecht casino,
Tot 4x toe gevraagd om mijn account te sluiten .. geven alleen als reactie dat ze er alles aan doen om je te willen laten blijven spelen, zelfs als je aangeeft dat je gok problemen hebt. Echt bizar
22 mars 2026
Omdöme utan inbjudan
Svar från IGOBET
Dear Frank Van Menk,
Thank you for taking the time to share your experience. We sincerely apologize for not meeting your expectations.
We understand your concerns regarding the account closure process, especially given the situation you described. Requests of this nature are treated with the utmost seriousness, and it is never our intention to cause delays or any discomfort.
After reviewing your case, we can confirm that your account has now been successfully closed. We regret any delays you may have experienced during this process.
If you have any further questions or require additional assistance, please feel free to contact our support team via live chat or email.
Best regards,
Igo.Bet Casino Team
I wanted to withdrawal my money
I wanted to withdrawal my money, but they are blocking it because they need verification documents. I already send this twice!
Seems like they only want to collect and difficult with payment.
13 mars 2026
Omdöme utan inbjudan
Svar från IGOBET
Dear Mike Poelman,
Thank you for taking the time to share your experience. We sincerely apologize for not meeting your expectations.
We have carefully reviewed your account and the details of your case. According to our records, your account was successfully verified on March 14, and your withdrawal request was approved from our side on the same day.
Please note that the verification process is a standard security procedure designed to protect players and ensure safe transactions. Once the required documents are reviewed and approved, withdrawals are processed accordingly.
If you require further assistance or would like to discuss your experience in more detail, please contact us via live chat or email at support@igo.bet. Our team will be happy to help and provide any additional clarification if needed.
Best regards,
Igo.Bet Casino Team
I requested a permanent self-exclusion…
I requested a permanent self-exclusion for responsible gambling reasons because I wanted to completely stop gambling.
Instead of respecting that decision, my account somehow became accessible again without my request or consent. That is completely unacceptable.
What makes this even worse is that when you try to block your account, they push back. You receive emails, offers and even suggestions like “we can block it only for a short period and then you can play again.” That is the exact opposite of responsible gambling.
Of course people can lose money at a casino — that’s part of gambling. But when someone clearly decides to stop and asks for a permanent block, it should be respected immediately.
Instead, this platform seems more focused on keeping players gambling and losing money than protecting them. Reopening access and tempting players again is extremely irresponsible and dangerous.
If you ever decide you want to stop gambling on this platform, be aware: it may not be as easy to walk away as they claim.
12 mars 2026
Omdöme utan inbjudan
Svar från IGOBET
Dear Glenn Miller,
Thank you for taking the time to share your experience. We sincerely apologize for not meeting your expectations.
Responsible gaming is something we take very seriously. A permanent self-exclusion request should always be handled according to strict procedures designed to protect players. We have carefully reviewed the situation described, and cases like this are investigated by our team to ensure that all responsible gaming measures are applied correctly.
Please note that once a permanent self-exclusion is confirmed, the account should remain inaccessible in accordance with responsible gaming policies. Communication regarding account limitations is intended to provide information about available options, not to pressure players to continue playing.
As we were unable to identify your account based on the information provided in the review, we kindly ask you to contact our support team via live chat or email at support@igo.bet with additional details. This will allow us to review your case thoroughly and ensure the appropriate measures are in place.
If you require further assistance or would like to discuss your experience in more detail, our team will be glad to help.
Best regards,
Igo.Bet Casino Team
Probably its only me thats only losing
Probably its only me thats only losing, 0.01% chance of winning, the service from my 'managers' is below any expactations, when you send a mail you could wait 24 hours for answer; on the chat only robots, so easy for them to earn money and let you be the idiot believing to win big.
12 mars 2026
Omdöme utan inbjudan
Svar från IGOBET
Dear Mo Mrabet,
Thank you for taking the time to share your experience. We sincerely apologize for not meeting your expectations.
We understand how frustrating it can feel when the results do not go your way. Please note that all slots and live casino games operate using certified RNG and RTP systems, which means outcomes are generated randomly and cannot be influenced by the platform or any individual.
Regarding your comments about communication, we are sorry to hear that the response time did not meet your expectations. Our team continuously works to improve both email response times and live chat support so that players receive assistance as quickly as possible.
If you would like us to review your experience in more detail, please contact our support team via live chat or email at support@igo.bet. We would be happy to look into your account and address any concerns you may have.
Best regards,
Igo.Bet Casino Team
Niet betrouwbaar
Mijn man heeft over de 200 euro gewonnen, hij moest al zijn gegevens verifiëren, o.a. een foto van zijn ID kaart. Dit netjes gedaan. Het bedrag zou worden uitbetaald, dit gebeurd echter niet. Telkens als hij belt wordt hem verteld dat het nú echt uitbetaald zal worden. Tot op heden is dit echter niet gebeurd.
11 mars 2026
Omdöme utan inbjudan
Svar från IGOBET
Dear Player,
Thank you for taking the time to share your experience. We sincerely apologize for not meeting your expectations.
Unfortunately, based on the information provided in your review, we were unable to identify your account in our system. Verification and withdrawal processes are very important to us, and once the required documents are successfully reviewed, payouts are normally processed according to our procedures.
To help us investigate this matter properly, we kindly ask you to contact our support team via live chat or email at support@igo.bet and provide additional details related to your account. This will allow us to review the situation and assist you as quickly as possible.
We would appreciate the opportunity to look into this case and help resolve any concerns.
Best regards,
Igo.Bet Casino Team
Απάτη
Μην τολμήσετε να παίξετε σ αυτήν την εταιρεία ότι χειρότερο έχω ζήσει....δεν δίνει ούτε ευρώ πισω αντίθετα μόνο τρώει τρώει γελάει ο κόσμος
11 mars 2026
Omdöme utan inbjudan
Svar från IGOBET
Dear Suzanne,
Thank you for taking the time to share your experience. We sincerely apologize for not meeting your expectations.
We understand how frustrating such an impression can be. Our team has carefully reviewed the situation described and takes feedback like this very seriously. Please note that all games on the platform operate through certified RTP and RNG systems, which ensure that results are generated randomly and cannot be influenced.
If something in your experience seemed unclear or incorrect, we would truly like the opportunity to investigate it further. Our team can review your account activity and provide a detailed explanation regarding the rounds or transactions you mentioned.
If you require further assistance or would like to discuss your experience in more detail, please contact us via live chat or email at support@igo.bet. We would appreciate the opportunity to follow up with you and help resolve any concerns.
Best regards,
Igo.Bet Casino Team
Heel heel erg slecht
Heel heel erg slecht. Ongeveer 20 mailtjes gestuurd om mijn account te sluiten. Elke keer een andere smoes . Waaromik mijn account wil sluiten en dat ik limeits kan instellen of andere bonussen. Ze willen maar niet begrijpen dat ik mijn account wil sluiten.. al 2 maanden mee bezig. Blijf hier weg
7 mars 2026
Omdöme utan inbjudan
Svar från IGOBET
Dear Berry,
Thank you for taking the time to share your experience. We sincerely apologize for not meeting your expectations.
We have carefully reviewed the details related to your case. We understand how frustrating it must have been to send multiple emails over such a long period while trying to close your account. Please accept our sincere apologies for the delays and for the repeated questions you received during the process.
According to our records, your account has now been successfully closed. Our team will also review the communication that took place to ensure situations like this are handled faster and more smoothly in the future.
If you would like to discuss your experience further or need any additional confirmation, please contact our support team via live chat or email.
Best regards,
Igo.Bet Casino Team
Super fijne casino
Super fijne casino ! Snelle verificatie, en betalen binnen 12 uit ! Gewoon top
26 februari 2026
Omdöme utan inbjudan
Svar från IGOBET
Beste T De Jong,
Hartelijk dank voor uw geweldige 5-sterren review! We zijn ontzettend blij om te horen dat u onze casino-ervaring als super fijn ervaart.
Snelle verificatie en uitbetalingen binnen 12 uur zijn precies waar we naar streven, dus het is fantastisch om te lezen dat dit ook zo door u wordt ervaren. Uw positieve woorden motiveren ons om onze service op dit hoge niveau te blijven houden.
Mocht u ooit vragen of suggesties hebben, dan staat ons supportteam altijd voor u klaar.
Met vriendelijke groet,
IgoBet Support Team
7000 EUROS toujours en attente…
7000 EUROS toujours en attente…
Service client pas à l’écoute et refuse tous les documents envoyés pour ne pas vérifier mon compte. Il me demande un relevé bancaire (après pleins d’autres demandes que j’ai exécuté), j’en envoie donc un officiel téléchargé sur mon appli et cette fois ci ce document est refusé car « pas adapté ». Ils reste évasif sur chaque refus… situation insupportable alors que j’ai dépensé beaucoup d’argent dans les casinos pour qu’au final ils te refusent le paiement quand il est conséquent… À FUIR
Je vous tiens au courant ou cas où la situation changerait
15 februari 2026
Omdöme utan inbjudan
Svar från IGOBET
Bonjour Thuiller,
Merci d’avoir pris le temps de partager votre expérience. Nous sommes sincèrement désolés de ne pas avoir répondu à vos attentes et comprenons parfaitement à quel point cette situation peut être frustrante, surtout lorsqu’un montant important est en jeu.
Après vérification, nous constatons que le délai est lié au processus de vérification. Veuillez noter qu’il s’agit d’une procédure standard, notamment pour des retraits conséquents, afin de garantir la sécurité des transactions et la conformité réglementaire. Nous comprenons toutefois que les refus répétés de documents puissent sembler flous, et nous nous excusons si les explications fournies n’ont pas été suffisamment claires.
Nous vous assurons que dès que la vérification sera complétée avec les documents conformes, votre retrait sera traité dans un délai de 48 heures. Nous vous invitons à contacter de nouveau le support afin d’obtenir des précisions exactes sur le format requis pour le relevé bancaire, afin d’éviter tout nouveau refus.
Nous vous remercions pour votre patience et restons disponibles pour vous accompagner jusqu’à la résolution complète de votre demande.
Cordialement,
IgoBet Support Team
Very good and very helpful
15 februari 2026
Omdöme utan inbjudan
Svar från IGOBET
Dear Sam,
Thank you so much for your 5-star review and for your kind words. We are truly pleased to hear that you found everything very good and very helpful.
Providing a smooth and supportive experience is always our goal, whether you are enjoying slots, live casino games, or exploring our latest bonuses. Your feedback motivates us to keep improving and delivering the best possible service.
If you ever need any assistance or have suggestions to share, our support team is always here to help.
Best regards,
IgoBet Support Team
bad expirience they dont give money on…
bad expirience they dont give money on time
10 februari 2026
Omdöme utan inbjudan
Svar från IGOBET
Dear Psychoson TV,
Thank you for taking the time to share your experience. We sincerely apologize for not meeting your expectations and for the delay you have encountered with your withdrawal.
We understand how important timely payments are, and we are sorry for any frustration this has caused. In some cases, withdrawals may take longer due to standard security or verification checks, but this should always be clearly communicated.
Please clarify the situation with our support team via email - support@igo.bet and provide your account details so we can review your case thoroughly and give you a clear update. We are committed to resolving this as quickly as possible.
Best regards,
IgoBet Support Team
avoiod them no payments happen
9 januari 2026
Omdöme utan inbjudan
Svar från IGOBET
Dear Pater,
Thank you for taking the time to share your feedback. We sincerely apologize for not meeting your expectations and for the frustration you have experienced regarding payments.
We understand how concerning this situation must feel. Please note that withdrawals can sometimes be delayed due to standard verification or security checks, but they are never intentionally withheld. We would really like the opportunity to review your case and provide you with clear information.
Kindly contact our support team via email - support@igo.bet with your account details so we can investigate this matter thoroughly and assist you as quickly as possible.
Best regards,
IgoBet Support Team
The withdrawl process is fine but…
The withdrawl process is fine but making the actual withdraws is the biggest nightmare i have encountered.I did my first withdraw without issues and now i cant do anymore it seems like. They use the classic tactic of delay so users will play their winnings because they delay withdraws for weeks with no reason and the support is beyond useless , they cant do anything but sent 2 different templates at all your questions and concerns without even trying to help. You will see Igor,Melissa,Chase that copy paste responses and templates for everything.
I kept asking their support when will my withdraw be processed and why is it taking so long and they deleted my live chat. Insane work.
Stay away if you want a peace of mind. There are plenty casinos that do not use this delay tactic.
12 februari 2026
Omdöme utan inbjudan
Svar från IGOBET
Dear Mike,
Thank you for taking the time to share your experience. We sincerely apologize for not meeting your expectations and for the frustration this situation has caused.
We have carefully reviewed your feedback. Please note that withdrawals are processed within up to 48 hours in accordance with the specified timeframes. In some cases, additional verification or internal checks may slightly affect processing times, but there is no intention to delay payments or encourage further play.
We are also sorry if your interaction with support felt repetitive or unhelpful. That is certainly not the level of service we aim to provide. Your comments regarding communication and live chat have been noted and will be reviewed internally to improve the overall experience.
If your withdrawal is still pending, we kindly ask you to contact our support team via email - support@igo.bet with your account details so we can check the exact status and provide you with a clear update.
Best regards,
IgoBet Support Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.