The parking attendant was excellent. He provided me with the website information to take advantage of the online pricing which I had failed to do ahead of time. Please let him know how grateful I am r... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I made a reservation and got an amazing rate. My car was taken immediately and there was no wait at pick up. The attendants were courteous and friendly. I park here often and I am always satisfied.
I recently reserved 2 spots at the 50 10th ave garage. The garage could only accommodate 1 of my vehicles. The attendant was apologetic but could only suggest I use a different garage. Which would be... Se mer
Företaget har svarat
Pro: I purchased a reservation in advance at Icon's web site. Check-in at the garage was easy, I showed them my receipt and gave them the phone number. I parked overnight. The car was already park... Se mer
Företagsinformation
Skrivet av företaget
Just about anywhere you go in Manhattan, you’re not far from a safe and convenient Icon parking facility. Icon, combined with Quik Park, is the largest parking operator in Manhattan with over 200 special locations and more than 50 years of experience. “We Park New York”, a New York company serving the premier needs of one of the best cities in the world. Our parking facilities are in virtually all of Manhattan's most high profile, prestigious neighborhoods, and business districts. We are on the forefront of providing unsurpassed value to city residents, commuters and visitors to the city's numerous restaurants, Broadway theaters, concert halls, event destinations, and shopping.
Kontaktuppgifter
New York , USA
- customerservice@iconparking.com
- iconparkingsystems.com
Viktig information
Har besvarat 84 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I used to get this garage on SpotHero
I used to get this garage on SpotHero. Now it seems to gone from there and the prices are up. Service is great as always in this lot. My complaint is with how reservations are managed and cost.
Mistakes here are VERY COSTLY!
Mistakenly I chose the wrong end time and went over 30mins and had to pay almost as much as I paid for the 3 hour reservation I made. Not good pricing!
I didn't have a bad experience
I didn't have a bad experience. Honestly, I was in out in no time. No issue, no drama.
No Delay! Perfect
No delay to receive my car. Great customer services! The only problem is to exit the garage. People will not let you out. They are worst than the cars on the road.
Great service
Excellent!
App easy prices good
App is easy to use and I was able to find a location very convenient to my destination. Price was reasonable compared to other parking options in Manhattan. Will definitely use Icon again.
Convenient because it was close to event
Very nice Service
Very nice Service, very smooth entry very smooth exit, nice spacious garage. Thank you.
I love this place
I love this place! Guys always great, car always available. Easy in and out. Can't beat it on the weekends!
My car wouldn’t start and the…
My car wouldn’t start and the attendants jump started my car to make sure I could get home.
Upcharged on a prepaid reservation
Only giving one star, because zero isn’t an option. We had a 4 hour reservation (confirmed on email and printed reservation) and picked up our car well within the 4 hour window, but we were charged an additional $30 for allegedly being late to pick up our car. This is either fraud or incompetence. The attendant at the lot was unable to do anything for us. We will dispute the charge with our credit card issuer. We will not willingly park with icon again.
No parking for small pick up truck.
The garage would not accept my, vehicle after reservations were made. Could not find a way to be refunded. Internet page would not allow for cancellation of reservation.
Very slow retrieving our car
Payment never went through and no…
Payment never went through and no reservation or email was received.
You double charged bc your team was…
You double charged bc your team was incompetent on scanning my ticket when I arrived. When I came to get my car they said I didn’t pay which I had already online. They said I had to contest it calling the office which is annoying. I don’t expect anyone to call me and for me to waste time disputing with the office. I was a monthly customer for 5 years and deeply disappointed.
My wife left her car keys home
My wife left her car keys home. The attendant was willing to keep her phone so he could move the car. He went a bit beyond what was required.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.
