Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

I bought a bracelet and paid close to $700 for it. You would think it would not break within the first year. But it did, I contacted customer service and was told the warranty does not cover accide... Se mer

Betygsatt 5 av 5 stjärnor

I like all my jewelry I purchased from these guys trust me if you haven’t gotten anything from them you’re going to hate going elsewhere…. I’m not done with them yet I see more that I want … And want... Se mer

Betygsatt 5 av 5 stjärnor

Great customer service, these guys are on the ball and they don’t play. Always treated me with the utmost respect and the quality of the products are fantastic. That paired with amazing customer servi... Se mer

Betygsatt 3 av 5 stjärnor

Overall experience is 5 star. I purchased the necklace and pendent for my son for Christmas. Unfortunately, after two days of wearing the chain my son had an allergic reaction. Since, this was orde... Se mer

Företagsinformation


Kontaktuppgifter

3,1

Medel

TrustScore 3 av 5

403 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har inte besvarat negativa omdömen

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

My package was returned for no reason…

My package was returned for no reason and it took half a month to even notify me

5 december 2023
Omdöme utan inbjudan
Logotyp för Ice Mob

Svar från Ice Mob

Hey Darius,

We're sorry to hear about the issue with your package.

It appears that your shipment was out for delivery on time, and we're not sure why it wasn't delivered as expected.

Could you please email us at support@icemob.co? We'd like to look into this further and help sort things out for you.

Your satisfaction is important to us, and we'll do what we can to resolve this promptly.

Betygsatt 3 av 5 stjärnor

Would b a 5 but the gold chain you sent…

Would b a 5 but the gold chain you sent with the cross pendant is changing(tarnishing) very dissatisfied with that. My husband and I like everything else.

3 december 2023
Omdöme utan inbjudan
Logotyp för Ice Mob

Svar från Ice Mob

Hey Jessica,

we're very sorry to hear about the tarnishing on the gold chain. This sounds like a rare defect, and it's certainly not up to the standard we strive to maintain.

Please email our customer support team at support@icemob.co, and we'll take care of this for you right away.

We want to ensure you're completely satisfied with all aspects of your purchase.

Betygsatt 1 av 5 stjärnor

Worst shopping experience for a long…

Worst shopping experience for a long time. Ordered Nov. 14 th. with express delivery. After one week still no outgoing package. Customer Service answered after third email with standard answers. They told that whoever is now in charge of my purchase and will take care about it. Nothing happened again and merchandise still not arrived. But marketing offers they send every 30 minutes. Very very disappointed so far.

14 november 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great experience

I got one of their cheapest, basic chains and by the way it looks and feels, I already know I'll be buying more products in the future. Navigating the website was easy and and the checkout was smooth, plus quick shipping,,

12 november 2023
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

I’ve not received the order yet so how…

I’ve not received the order yet so how can I review it? Is there something I should know about the order? Has it been delivered elsewhere?
It was delivered 5 days after this and I am pleased to the point where I need to continually clean it to keep the bling going. Seems to lose its luster over a 2 day (FYI, it is not worn in the shower) span

24 november 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Icemob is the only mob to mob with

Icemob is the only mob to mob with! They are super chill they have great product and amazing philosophy. Why spend 1000s on an iced out chain when you can get chain from Icemob for way less that looks way better. Only a fool spends thousands on a chain. Ice mob will help you get your blizzard on looking amazing without breaking your bank real talk

1 november 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Scam

Scam. They are a joke. My package was returned to the sender apparently a label issue "quoting the USPS" My order is being sent back to them and when I emailed them they responded back saying that one of the items is out of stock to choose something else. I asked for a refund and no response. They will still have your money and no communication. BE AWARE.

31 oktober 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Product hasn't been shipped

I ordered a chain for my son's birthday and paid for express shipping. I got a notice that the product was being shipped but the tracker says that it hasn't even left the facility. It's already 4 days and the product hasn't shipped, even though I should have already received it. There is no way to speak to anyone or to find a phone number. The only way to reach someone is apparently to send an email. That's ridiculous. I wish that I had read these reviews before I placed an order.

Three weeks later, no product, no refund- just a lot of canned responses and an occasional response that may be from a real person saying that “they’re working on it”. I question the legitimacy of this company. They have ZERO customer support.

Finally, received the product weeks later, after I had to file a dispute with my card company. Matter closed. Would not do business with this company unless they improve access to customer support.

29 oktober 2023
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer