DO NOT BUY FROM THESE SCAMMERS! I ordered a ice tub in February, 3 months later i was still waiting for it, the company wouldn't respond to any of my emails asking for a refund. I eventually got a cha... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Avoid,,Avoid,,Avoid!!!!! I would give no stars here if possible, what an awful product/company! Bought an ice tub from them, the top ring wouldn’t stay inflated from day one, due to... Se mer
50/50 Extra 40€ at delivery because of duties, not mentioned at checkout. The sub-zero tecnhology isn't really working. Despite adding lots of ice, it doesn't go below 8°C and I'm afraid Iwon't b... Se mer
Great little intro to ice bathing. Customer service was great from start, my discount code didn’t apply when I ordered but I was refunded the value in under 24 hours. Tub did take a while to arrive b... Se mer
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Product took a long time to arrive
Product took a long time to arrive, about a month.. It works well and material is good and does the job it is intended to do.. It is easy to drain the water and to clean.
Ice Tub challenge.
Hi. I bought the Ice Tub for my eldest son who is very pleased with it and is at this very moment to an "Ice Tub" challenge for Cancer Research. Every morning throughout March he is in his Ice tub raising money.
I see a lot od bad experience with long…
I see a lot od bad experience with long waiting time and damaged product. My experience is quite different. I don’t know how long I’ve been waiting but it wasn’t that long - who cares - take it easy people. Be happy you’ve received your product because the product is great. I love it. Every time my depression is about to get me again I get into my Ice-Tube for couple of minutes and my body and mind learns very quickly what are the most important values in my life 😁 Enjoy your life! 😀✌️
Pleased with our Ice Tub
Overall we are pleased with our Ice Tub. This winter has been fairly cold, and so perfectly suited to getting outside and ice dipping. We have found it refreshes us, gets the circulation going, eases blood pressure and gives a feeling of relaxation and energy. It is just a lot of fun, getting into your swimwear at whatever time of day and dipping yourself into cold water!
My wife makes best use of the Ice Tub, as she is small enough to dip her whole body in up to her shoulders. Me, being 6'3" and 22 stone, I can't actually fit in the tub without being in danger of not getting out again! So I just dip up to my thighs.
The build quality of the Ice Tub is just good enough to be useful. It was easy to put together. We found that we could not inflate the upper section as the air kept rushing out of the valve. Also, even with the tap shut, the water does slowly leak. The lid is a useful feature, but it would be good to have some way of tying it on, so it does not blow away in high winds. The Ice Tub did take about two months to ship, which was disappointing.
All in all, a good, fun and beneficial investment, although quite expensive! We love our Ice Tub! Whether we will use it over the summer though, is a different question. Can't easily source ice in sufficient quantities to make the water cold.
Very pleased with the Ice Tub & the…
Very pleased with the Ice Tub & the service from order to delivery was excellent
Great experience
Was delivered within their timescales.. The product itself was easily set up with clear instructions. Great value for money within the current market.
Excelllent Customer Service!
Love the product
Love the product! 3 week wait but wasn't an issue for me. Had a small issue with inflatable ring but was looked after extremely well by April. Great customer service
For the price it’s very good
The wait was terrible, Product is good
Firstly I must say the wait for the tub was insanely long; It was about two months or maybe longer for the delivery, so of course not so happy. Yes, as I have read, an additional 50 euros was added from customs on my side. So this is something that the UK team should mention in their communications. The plus sides were I had pretty good communication with the CS team. Product itself I have used for the past two months, and so far, it's great. It does what it says, and it's sturdy. So 4 out of 5 for the product and communication. However, the waiting was a tough one to swallow.
Great team
Great team, great product. They answer all emails. It did take some time to get the product but the company was new so I am confident they will improve on delivery shedule. 👍👍👍❤
DO NOT BUY FROM THIS COMPANY!!
DO NOT BUY FROM THIS COMPANY!!
Ordered well over a month ago still haven’t received item or explanation why and everyone I’ve spoke to who has had theirs they are FAULTY!!
If I could give 0 stars I would
If I could give 0 stars I would! Waiting over 3 weeks now on delivery, my order still hasn’t arrived & not so much as a tracking number. Have emailed twice asking for a refund & all I get is a response saying it’ll be with you in a few days! Disgraceful. Con artists, DO NOT order!!
Long delivery time/ Product defect
Long delivery time. Extra costs that were not known when ordering. All bags in the package were already opened. After assembly I noticed that the product was defective and has holes in it.So I cannot use it. Unbelievable. Disappointing. Now I'm waiting to see if at least the customer service is working well.
Arrived with a split AVOID
Arrived with a split - have tried countless times to contact but no response
AVOID AT ALL COST!
Upon unpacking the product there were…
Upon unpacking the product there were three pinhole sized holes in the inflatable ring and another air leak in the seam of the ring to the rest of the tub, making it impossible to use as intended. Additionally the drainage valve on the side was leaky from the start, which meant the tub would constantly lose water which then accumulated underneath and around the tub further making it unusable indoors, on a wooden surface outdoors, or generally for longer periods of time. All that together with the return policy which lets you pay return shipping in full, doesnt refund initial shipping cost or import taxes, and clause that forfeits refund if the tub is damaged (although the thing came out of the box damaged from the start) makes this a complete waste pruchase which i would warn well away from and recommend to instead invest in a solid material tub for the purpose of ice baths from a company that puts stock in quality over hype.
Hidden fees & taxes from UK
Ordered and received the package in about 7 days. Problem is that there was an extra 40€ in tax and duties that were not mentioned anywhere to be paid at delivery. Send it back for refund and waiting. This kind of crucial information should be displayed at checkout. Not the best service
Leaky product and service
Bought the product which then took 8 weeks to be delivered and when I set it up the ice tub had a hole in it so leaked all over bathroom floor. Sent multiple emails for a refund but nothing back.
Awful company
Awful company. Shipped 7 weeks after purchase. And it was missing parts the made the tub unusable. Joke!
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