Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

DO NOT BUY FROM THESE SCAMMERS! I ordered a ice tub in February, 3 months later i was still waiting for it, the company wouldn't respond to any of my emails asking for a refund. I eventually got a cha... Se mer

Betygsatt 1 av 5 stjärnor

Avoid,,Avoid,,Avoid!!!!! I would give no stars here if possible, what an awful product/company! Bought an ice tub from them, the top ring wouldn’t stay inflated from day one, due to... Se mer

Betygsatt 3 av 5 stjärnor

50/50 Extra 40€ at delivery because of duties, not mentioned at checkout. The sub-zero tecnhology isn't really working. Despite adding lots of ice, it doesn't go below 8°C and I'm afraid Iwon't b... Se mer

Betygsatt 4 av 5 stjärnor

Great little intro to ice bathing. Customer service was great from start, my discount code didn’t apply when I ordered but I was refunded the value in under 24 hours. Tub did take a while to arrive b... Se mer

Företagsinformation


Kontaktuppgifter

2,4

Dålig

TrustScore 2.5 av 5

214 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen inbjudningshistorik registrerad

Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

2,4

Alla omdömen

(214)

0 omdömen under de senaste 12 månaderna

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Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Ice Tub challenge.

Hi. I bought the Ice Tub for my eldest son who is very pleased with it and is at this very moment to an "Ice Tub" challenge for Cancer Research. Every morning throughout March he is in his Ice tub raising money.

23 mars 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I see a lot od bad experience with long…

I see a lot od bad experience with long waiting time and damaged product. My experience is quite different. I don’t know how long I’ve been waiting but it wasn’t that long - who cares - take it easy people. Be happy you’ve received your product because the product is great. I love it. Every time my depression is about to get me again I get into my Ice-Tube for couple of minutes and my body and mind learns very quickly what are the most important values in my life 😁 Enjoy your life! 😀✌️

23 mars 2023
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Pleased with our Ice Tub

Overall we are pleased with our Ice Tub. This winter has been fairly cold, and so perfectly suited to getting outside and ice dipping. We have found it refreshes us, gets the circulation going, eases blood pressure and gives a feeling of relaxation and energy. It is just a lot of fun, getting into your swimwear at whatever time of day and dipping yourself into cold water!
My wife makes best use of the Ice Tub, as she is small enough to dip her whole body in up to her shoulders. Me, being 6'3" and 22 stone, I can't actually fit in the tub without being in danger of not getting out again! So I just dip up to my thighs.
The build quality of the Ice Tub is just good enough to be useful. It was easy to put together. We found that we could not inflate the upper section as the air kept rushing out of the valve. Also, even with the tap shut, the water does slowly leak. The lid is a useful feature, but it would be good to have some way of tying it on, so it does not blow away in high winds. The Ice Tub did take about two months to ship, which was disappointing.
All in all, a good, fun and beneficial investment, although quite expensive! We love our Ice Tub! Whether we will use it over the summer though, is a different question. Can't easily source ice in sufficient quantities to make the water cold.

23 mars 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great experience

Was delivered within their timescales.. The product itself was easily set up with clear instructions. Great value for money within the current market.

23 mars 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Love the product

Love the product! 3 week wait but wasn't an issue for me. Had a small issue with inflatable ring but was looked after extremely well by April. Great customer service

23 mars 2023
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

The wait was terrible, Product is good

Firstly I must say the wait for the tub was insanely long; It was about two months or maybe longer for the delivery, so of course not so happy. Yes, as I have read, an additional 50 euros was added from customs on my side. So this is something that the UK team should mention in their communications. The plus sides were I had pretty good communication with the CS team. Product itself I have used for the past two months, and so far, it's great. It does what it says, and it's sturdy. So 4 out of 5 for the product and communication. However, the waiting was a tough one to swallow.

23 oktober 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great team

Great team, great product. They answer all emails. It did take some time to get the product but the company was new so I am confident they will improve on delivery shedule. 👍👍👍❤

1 december 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

If I could give 0 stars I would

If I could give 0 stars I would! Waiting over 3 weeks now on delivery, my order still hasn’t arrived & not so much as a tracking number. Have emailed twice asking for a refund & all I get is a response saying it’ll be with you in a few days! Disgraceful. Con artists, DO NOT order!!

22 februari 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Long delivery time/ Product defect

Long delivery time. Extra costs that were not known when ordering. All bags in the package were already opened. After assembly I noticed that the product was defective and has holes in it.So I cannot use it. Unbelievable. Disappointing. Now I'm waiting to see if at least the customer service is working well.

18 mars 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Upon unpacking the product there were…

Upon unpacking the product there were three pinhole sized holes in the inflatable ring and another air leak in the seam of the ring to the rest of the tub, making it impossible to use as intended. Additionally the drainage valve on the side was leaky from the start, which meant the tub would constantly lose water which then accumulated underneath and around the tub further making it unusable indoors, on a wooden surface outdoors, or generally for longer periods of time. All that together with the return policy which lets you pay return shipping in full, doesnt refund initial shipping cost or import taxes, and clause that forfeits refund if the tub is damaged (although the thing came out of the box damaged from the start) makes this a complete waste pruchase which i would warn well away from and recommend to instead invest in a solid material tub for the purpose of ice baths from a company that puts stock in quality over hype.

11 mars 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Hidden fees & taxes from UK

Ordered and received the package in about 7 days. Problem is that there was an extra 40€ in tax and duties that were not mentioned anywhere to be paid at delivery. Send it back for refund and waiting. This kind of crucial information should be displayed at checkout. Not the best service

7 mars 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Leaky product and service

Bought the product which then took 8 weeks to be delivered and when I set it up the ice tub had a hole in it so leaked all over bathroom floor. Sent multiple emails for a refund but nothing back.

3 mars 2023
Omdöme utan inbjudan

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