They claim to deliver next day but they don’t. Sent out half my grids 2 days after ordering and then the remainder arrived 6 days after ordering. Customer service is hopeless.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Well, what can i say, diy user ordered for my new shed base, easy ordering to seemless delivery and very quick too, quality of grids are sturdy and robust, look easy to build together, can't wait f... Se mer
Amazing service. Bu shout out for this company, Chris was very helpful and understanding after my mistake when I short ordered - my top up order was swiftly handled for next day delivery! Brillian... Se mer
Easy order process and quick delivery by their courier. Items well packaged and arrived in good condition with no faults. We purchased grass parking grids but used them upside down to provide a grav... Se mer
Företagsinformation
Skrivet av företaget
Locking in waste plastic for good. IBRAN are proudly low-energy UK manufacturers of recycled plastic ground reinforcement and landscape drainage products.
Kontaktuppgifter
The Dairy Farm, NG5 8PN, Nottingham, Storbritannien
- 0115 654 8490
- sales@ibran.com
- ibranoutdoors.com
3,7
Medel
610 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 20 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
How quick the order was dealt with and…
How quick the order was dealt with and delivered the next day. Very efficient.
2 oktober 2023
efficient service
Quick and easy ordering. Delivery was as stated on website. We were kept up to date on progress of delivery and item arrived on time.
Excellent quality product packaged sensibly. Thank you
26 september 2023
Prompt service
3 oktober 2023
Well made product at a sensible price
Well made product at a sensible price. Prompt delivery.
Only used a small quantity as we were extending an existing driveway but wished we had seen these sooner as they are superior to the ones we used originally.
22 september 2023
Driveway Grids
Great communication and speedy delivery. Easily layed and does a great job
1 oktober 2023
Great product,easy to use
Great product,easy to use. Service was fast friendly and easy.
27 september 2023
Great product and great service
26 september 2023
Great product
Very easy to order online. Kept informed of delivery. Arrived on time and helpful staff unloaded and placed as requested. Highly recommend great product
14 september 2023
Delivery was prompt and on time.
Delivery was prompt and on time.
Have used your product before and it was perfect for the base of a garden seat in a lawn and under under a tree.
25 september 2023
Better than laying slabs
Very easy to make a path just level ground and put membrane down and clip grids together and fill with gravel , very strong and don’t move , water drains away , easy to cut if going round drain pipes
3 oktober 2023
Drains
Ordered the drains last week, great product great delivery and the staff at IBRAN was super helpful so friendly would most definitely use these again
29 september 2023
Omdöme utan inbjudan
Poor after sales
Ordered plastic grids and was delivered 4 of 5 boxes. This may have been DHLs fault, however several employees for IBRAN have failed to resolve the issue.
I have been trying to get a refund in order for the missing grids, but after 2 months of emails to employees who either leave the company or decide they don’t have the time or desire to help, I’m now fed up.
For what is something that is incredibly simple to sort out, you’ve wholly failed as a business.
7 juli 2023
Omdöme utan inbjudan
Purchased grids
Purchased grids. Decent product but let down by poor packaging and DHL, who are as bad as it possible to be. It took 4 separate deliveries to get a small order of 23 grids.
To be fair to Ibran they replaced the damaged ones - but you have the hassle of emailing pics. It was a small order and a lot of hassle. Please change delivery company.
30 maj 2023
Omdöme utan inbjudan
The grids were a great price,delivered…
The grids were a great price,delivered on time and perfect for the job. They were easy to fit together and also easy to cut down to size.
11 februari 2023
Omdöme utan inbjudan
I love these grids
I love these grids. It was easy to order them on the web site and they were delivered promptly and efficiently. They are easy to lay and work a treat.
Great service and a great product
1 februari 2023
Omdöme utan inbjudan
Great product and easy to fit
Great product and easy to fit, nice solid base and fast delivery thankyou
22 mars 2023
Omdöme utan inbjudan
Great product very happy with company…
Great product very happy with company and excellent customer service. Would recommend the product & company
9 januari 2023
Omdöme utan inbjudan
Great product
Great product. Easy to install and did a great job. Good communication through the ordering process and very prompt delivery. 👍
4 november 2022
Omdöme utan inbjudan
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