Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Företagsinformation

  1. Försäljare av badrumsartiklar

Skrivet av företaget

I1204 — safer, more comfortable showers for every day. We design reliable, easy-to-use shower chairs that make bathing safer, easier, and more dignified. Whether you’re a senior, recovering from surgery, living with limited mobility, or simply want extra stability, our products are built to help you feel confident in the shower. What you can expect from I1204: Safety first: Stable frames, anti-slip feet, and thoughtful details to reduce the risk of falls. Everyday comfort: Ergonomic seating and adjustable heights to fit real bodies and real bathrooms. Durable quality: Materials selected for water resistance and long service life. Fair value: Honest pricing for dependable products. Human support: Friendly, responsive help from a team that listens. If something isn’t right, we work with you to make it right. Why customers choose us: Independence: Maintain privacy and control over your routine. Peace of mind: A sturdy chair turns a stressful task into a calm, predictable moment. Straightforward setup: Clear instructions and quick assembly. Questions or need guidance choosing a chair? Email us at info@i1204.com . Experience the I1204 difference—safety you can feel, comfort you’ll notice, and service you can trust.


Kontaktuppgifter

3,6

Medel

TrustScore 3.5 av 5

17 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 25 % av sina negativa omdömen

Svarar vanligtvis inom 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Great product

Great product, very satisfied with my purchase, the communication from the company was excellent and very informative, delivery was excellent

17 mars 2026
Betygsatt 1 av 5 stjärnor

Disappointing and slow customer service

The chair ordered arrived in a ripped open box. I wrote the company and after a few days was asked to open the chair and check for any damage to the product before any refund would be provided. I wrote that I did not want to open the inner package and just wanted to send this chair back. After several days I received a response that they would not fully refund the product and if I still wanted to return the chair I would be responsible to pay for it. Buyer beware! Would not recommend this product or company. This is especially disappointing given the nature of this product. I would include a photo of the box that arrived and the condition it was in if able

2 mars 2026
Betygsatt 5 av 5 stjärnor

Simple and helpful

I’ve used this product for a day, and overall the experience has been good.
The multifunctional shower chair with wheels helped reduce the amount of physical effort required, which made daily use easier for me.

12 januari 2026
Betygsatt 1 av 5 stjärnor

I've been trying to get in touch with…

I've been trying to get in touch with this company. The shower chair I purchased is not going to work for me. I've sent emails, have not had any response back.
Would not recommend them for this reason.

20 augusti 2025
Logotyp för I1204

Svar från I1204

Hi Heidi — I’m really sorry we missed your emails and that the chair isn’t a good fit. That’s not the experience we want for you, and we’ll make this right.

Please share your order number via Trustpilot’s secure Find Reviewer form or email us at info@i1204.com
with the subject “Heidi – Trustpilot”. We’ll arrange a prepaid return and full refund right away, or help you exchange for a model that suits you better — whichever you prefer.

Thank you for flagging this. We’re also reviewing our inbox process so this doesn’t happen again.

— Chris, I1204 Customer Care

Betygsatt 1 av 5 stjärnor

I never received my order

I never received my order. I receiving everything in Chinese writing. No tracking information , A really bad experience. No place to cancel or reorder.
No phone number to confirm or cancel.
Pay pal gave me i1204.com. email !
Can you track my order to see if I will be receiving. Many Thanks

16 november 2024
Betygsatt 5 av 5 stjärnor

This was a great experience from start to finish!

The advertisement of product description, the ease of assembly, and how the product worked was actually true to the product itself. The questions I asked of i1204’s customer service were met with prompt, clear, and respectful responses. The chair arrived a day earlier than expected. The product was true to the advertisement! It has made my life in this area so much better than the previous shower chair I was using.

6 september 2024
Betygsatt 5 av 5 stjärnor

Used post-surgery

Used post-surgery, this chair is remarkably sturdy, easy to use, and comfortable. I continued using it because I'm satisfied with its performance.

17 november 2023
Logotyp för I1204

Svar från I1204

Hi Medina, thank you so much for taking the time to share your detailed feedback

Betygsatt 3 av 5 stjärnor

Practical and Useful

A practical chair that makes showering my dad with Dementia and Parkinson's Disease much easier. The swivel feature and adjustable arms add to the convenience. It wobbles a bit, which makes me a bit uneasy, and the back of the chair is a bit too short for ideal support.

26 oktober 2023
Logotyp för I1204

Svar från I1204

Thank you so much for taking the time to share your detailed feedback. We truly appreciate your honesty and are sorry to hear about the concerns you've raised regarding the wobbling issue and the back support of the chair.

Ensuring the safety and comfort of your dad is our top priority, and we take your feedback seriously. We apologize for any inconvenience this may have caused. Our team is currently looking into the issues you've mentioned, and we are actively working on addressing them. We value your input, and your satisfaction is important to us.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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