Came to do a review for an electrical fault on an A1 by Aaron , very condescending, said there wasn’t a fault but having faults come up every week with photo evidence!! Started after I had the car 5 d... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I was abit scared as anyone would be when they get their car inspected if its going through a dispute. The person who come to view the car was very nice but also wouldnt tell me anything (guessing bec... Se mer
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their website says they don't take private clients yet I was invited to email my details to them for a finance report. so essentially, they are saying they will only take finance company reports -... Se mer
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I had an inspection done recently on my van which I’m trying to reject due to issues, the dealership are being a nightmare but a lad call Karl carried out the inspection and his report is excellent an... Se mer
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Företagsinformation
Skrivet av företaget
Independent expert reports on a wide range of inspections.
Kontaktuppgifter
Unit 27, Oakwell Business Centre, S71 1HX, Barnsley, Storbritannien
- 0330 1333 252
- info@i-vis.co.uk
- i-vis.co.uk
2,7
Dålig
38 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
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Incompetent Unprofessional
Engineer attempted to lift my Tesla without the correct equipment, then wrote a report on the main brake caliper when they were supposed to inspecting the secondary hand brake caliper, the photos of the components in the report are of the incorrect part. This is a special level of incompetence.
I-VIS counter argument below is that I-VIS inspected part A but you provided pictures of part B "for illustration" with no images of part A this is further confirmation of incompetence.
I-VIS were not requested to inspect the bolts I-VIS were asked to inspect the caliper, the tesla engineers shredded the bolts that wasn't an issue they are worth £3, again the bolts I-VIS took images of must have "just been for reference" as they were the wrong ones, further incompetence as images of the relevant parts were not provided.
I-VIS properly train their engineers and bring the up to a acceptable level of competency.
@Responder below: I see I-VIS have a fair few negatives reviews please don't take any of this personally.
I really hope you are okay as your responses is fairly emotional. (I'm sorry you are feeling like this)
14 juni 2024
Omdöme utan inbjudan
Svar från IVIS Ltd
I've been waiting for this review Mr Hussain, but I must admit I thought it would have been some time ago now.
The first blatant lie in your review is regarding the lifting of the vehicle. The engineer that attended your Tesla did not have any lifting equipment, so you sir are a liar.
Not only this, but we do not jack up vehicles on people's driveways to prevent floor surface damage, and we definitely do not jack up Teslas due to their underbody support pan construction.
The second lie is regarding the images. The images in the report show the fixing bolts for the main calliper, however, the fixing bolts for the handbrake calliper cannot be accessed with a camera with the wheel being removed.
The report is not talking about the main calliper, and the image is just for reference of nearby fixings.
Thirdly, you have forgotten to mention that Tesla advised you that the bolts were seized when they tried to remove them due to oxidisation.
You attempted to claim this was a sudden component failure, which is scientifically impossible.
Furthermore, since that inspection 8 months ago, you have been back and forth with your warranty provider, and also emailed us regarding this with absolute nonsense.
I'm not really sure why you think leaving a review will change engineering facts, especially when your review contains a complete and utter lie, however, I hope it brings you some comfort.
Never let the truth get in the way of a good story.
UPDATE TO EDITED REVIEW
Can you explain to me what a "competency certificate for Tesla cars" has to do with a seized calliper bolt?
All of our engineers are recognised and certified by the IMI and have qualifications and vocational experience in the field of many decades across various vehicle types, including hybrid and electric.
Furthermore, the majority of our engineers are main dealer trained, along with having ex-master techs in our team.
Not that any of this has anything to do with the lies in your review, or a seized bolt.
I do take it personally, because people only seem to leave bad reviews. We have conducted over 12,000 inspections now, with thousands of these going in the customer's favour, and saving people hundreds of thousands of pounds in the process.
When we ask them to leave a review, we get no response, but then anybody can leave a false review containing lies, such as yourself.
I hope you can escape the habit of lying when you don't get your own way, even for your own sake.
UPDATE TO EDITED REVIEW 2
What is it with some Tesla owners thinking their entire vehicle is different to the others on the road? Does somebody provide you with this false information?
The brake callipers are exactly the same on petrol, diesel, hybrid and electric vehicles, yes, even Teslas. The calliper operates in the exact same way, and the fact that the vehicle is powered by a motor has absolutely nothing to do with the fault on your vehicle.
This further proves that you have absolutely no clue what you're talking about and you are just waffling rubbish because you're sad you didn't get your own way.
This is going to be the last reply you are going to get, as you still have not removed the blatant lie from your review, where you advise that the engineer attempted to lift your vehicle, which is just simply not true on little bit.
I wish we could leave reviews for customers who lie.
Debatable competence and superficial engine inspection
One of their inspectors was sent by the warranty to inspect the issues that my vehicles was experiencing. After a 10-min inspections, the inspector thought that he would have got all he needed to write a report, which - as engineer in the same field - resulted incomplete, incorporating expressions like "it could be that.." or "it`s probable that.." while numbers and graphs would have been the evidence, instead. Dissatisfied, I provided a comprehensive engineering report made by engineers from worldwide well-known engineering consultancy companies (AVL and Randstad), where parameters, graphs and full explanations were provided, all going in another direction. What the inspector did was just turn the engine on for a few seconds, at engine`s cold conditions, and check a few things into the bonnet. The result was a 1-page report, without robust sentences.
9 juli 2024
Omdöme utan inbjudan
Svar från IVIS Ltd
Thank you for your review, albeit a bad one. Although I can confirm that we have never produced a 1-page report. Not once in over 11,500 reports has that ever happened, so this is a lie.
Secondly, if the vehicle is complete, we can only give an opinion as to what the issue is, as we are not there to conduct diagnosis.
We can only comment on what is visible.
I have no idea what you are talking about regarding AVL and Randstad. AVL conduct testing, simulation and offer consulting regarding the production of new vehicles, so this is completely irrelevant and proves you have just googled "Vehicle engineering company" and picked the first one.
I'm not going to waste any more time on this completely false review, although if you would like to leave a report number, I would be grateful of the opportunity to disprove your review.
Do not let your finance company send these people
This company came to inspect my vehicle after I suffered a timing chain issue, resulting in catastrophic engine failure.
My finance company, who originally told me to get my own report, said despite me having the car over 6 months, they would now send this company out. Now I know why. I should have had my own report done, it would have been thorough and lasted longer than eight minutes, I’m sure.
The guy eventually managed to pop the hood of my vehicle at 11.20 and by 11.28 he had done his inspection, had a chat and was back in his van.
He did no thorough inspection of the vehicle at all.
He also claimed on his report, to have attempted to start my vehicle, he never even sat in my car and it’s a stop start engine, so not sure how he engaged the clutch to try and turn the car over. I have this on CCTV. The report he produced states false information about his actions, to assist him in coming to this conclusion.
He also claimed i had had the car a substantial amount of time, id had it 28 weeks and the car is now not fit for purpose. He also explained to me it could be how I drove the car, that caused the damage. Seriously. I did the school run and my work commute in it 🙄
On the report he also discussed my buying process and what steps I should have followed and that the fault is well documented, as if I should know this would happen.
Also, I’m not sure how 20 seconds under the car, a quick oil check and a diagnostic check reaches such big conclusions, all in under 8 minutes. Allowing the finance company to shirk their liability. I have reported this company to the ombudsman, along with my finance company and have also supplied the CCTV evidence.
You can see by the response to other comments below, just how unprofessional this company actually is. I welcome the response to be honest. Also,I leave both good and bad reviews.
Be interesting to see how professional they remain when I go as far as I can with my CCTV and their report.
I am now arranging my own independent report of the vehicle.
I believe this company supports whoever is paying them.
7 januari 2025
Omdöme utan inbjudan
Svar från IVIS Ltd
Good morning, thank you for your review, albeit a bad one.
I have managed to locate the report, and it appears that you have left out some vital information form your review. For the purpose of clarity I would like to add some context.
You purchased a 2016 vehicle with 81,000 miles on, meaning that there would be already a degree of wear and deterioration to many components.
You purchased the vehicle with a large gap in the service history, which would clearly accelerate wear and deterioration.
You then used the vehicle for 8 months and covered some 8755 miles fault free until the vehicle broke down due to the timing chain snapping.
The freeze frame data of the fault codes attached to the report show that the fault occurred at the point of breakdown.
By raising a complaint with the finance provider, you have indicated that the fault was present or developing at inception. Could you please explain, in engineering terms, how the vehicle could possibly cover over 8000 miles, not to mention the countless hours of idling time, with a defective timing chain?
As a consultant engineer to various motor trade bodies and manufacturers, I can assure you that this is not the case.
Our inspection does not benefit or hinder the finance provider, as if the fault was found to be present or developing at inception, the finance provider would simple pursue the dealer, so therefore your theory of us "Allowing the finance company to shirk their liability" is obviously false, and indicates that you are unaware of where the liability actually lies.
It makes absolutely no difference to us which way the inspection goes, and the engineer just states what is present.
With regards to your accusations about the inspecting engineer, we have an image of the mileage where he is sat in the vehicle, along with various diagnostic documents conducted with the ignition on.
As it has already been confirmed by yourself, and our engineer, the vehicle does not run. Could you please advise how long you would like him to stay for? As there is not a great deal more he can do if the engine does not run.
Furthermore, nowhere in the report does it say that this is due to your driving style, so I am unsure where you have got this statement from.
The report does state that you have reportedly found a gap in the service history since breakdown, and does conclude that the service history should have been checked prior to committing to purchase of the vehicle to ensure you were satisfied in this regard.
If you paid us to carry out the inspection, he result would be the same.
Unfortunately, we have to stick to engineering principles, and clearly, the timing chain was not defective when you purchased the vehicle.
I understand it may be frustrating that the report did not go in your favour, although there is factual evidence in the report to support this.
Cowboys
As many other reviews have said. They work for who pay them. “Wear and Tear” on a vehicle that has been correctly serviced, and had just had a service prior to fault. A vehicle that’s covered less than 60k miles. Yea. I don’t buy it. If ur finance company offers to have these guys come out to inspect ur vehicle kindly hire someone yourself. Dont let the prospect of saving a few bucks get to your head, as their inspections could be done by a child with a diagnostics tool. They inspect nothing, and just throw wild shots into the dark to please the companies that hire them.
Absolute joke of a company and the owner should be ashamed of himself.
23 januari 2025
Omdöme utan inbjudan
Svar från IVIS Ltd
"That Guy" is your profile name, and this is the only review you have left on Trustpilot. I can only assume that you have made a fake profile after already leaving a review once, or being associated with one of our competitors.
For that reason, I have nothing more to say and I will not join in with your childish insults.
If you would like us to explain things in detail, please provide your registration number or the report number, although I won't hold out any hope.
My experience with this company is not…
My experience with this company is not good at all,
They was sent out by finance company to check my cars damages what was done by garage, after inspection report I was surprised that they didn’t write down all damages for Finance company but instead they said that there is only one bad repair and another damages they couldn’t see.
I sent all evidence my self for Finance company before and after inspection but they ignored all my pictures of damages, because they accepted only IVIS checks….
Good luck for this company
Your guy come out to se all them damages, I even showed him everything but we still write for Finance company that he didn’t see them damages ( not sure maybe he was blind or Yust didn’t care)
Not supposed that your company getting so many bad reviews
I show him all damages and he see them very clearly, yust he didn’t write anything in report for Finance company
11010
Damages by UK TRADE CENTRE garage was both front wings - was poor repair (paint work)
Both side skirts - was poor rapair (paint work)
Rear Boot lid with wing- was repaired and painted (again was poor finish)
Front bonnet - was scratched
Front bumper - was scratched
Was quoted by different body work garage £5500 to get everything back to high standard,
But after inspection he reported that only both front wings are in poor finish
And everything else is fine and he didn’t see nothing there
Cluch pedal was sticking straight away after car was bought from UK TRADE CENTRE,
But they refuse that there is any issue ( I have videos from every single time when and how cluch was stuck )
Your garage inspection and report was that everything works perfectly ( test drive was done not more then 2 min)and all evidence from video I showed to your guy and he said that he now exactly what wrong there.
But still reported that everything works perfectly… and don’t have anything wrong there
Sorry what???
Your company has inspected clutch as well…and all other damages what I mentioned before..
If you can’t do proper inspection in rainy day then why you send full report that everything is good apart front wings?????? Should come back next day and do checks if rain is your issue…..
Not sure what you B you talking now.
Not want wast time with you anymore.
Your company reviews shows everything
18 december 2024
Omdöme utan inbjudan
Svar från IVIS Ltd
So your finance provider did not provide us with the evidence you sent them and you have now left us a bad review. Could you please explain how this is our fault?
I have also noticed that you have only ever left bad reviews, so it appears you cannot be pleased.
If you provide me with the registration number, I can look into this, but up to now you are just throwing around accusations.
I am not sure what you want the engineer to do if he is unable to see something during his inspection. Would you like him to lie and say he has seen it? Just because he could not see something, such as when there are covers or dismantling is required, does not mean that problems are not there!
As I have stated, if you give me the registration number or report number, I can look into this. I cannot do anything if you are just going to throw accusations around without actually letting me look into it.
*Update*
Thank you for providing the report number.
I can now see that we compiled a report on your vehicle due to damage being sustained whilst it was having a new clutch, and you were unhappy with how the garage repaired the damage.
Our report states that the repair is not commercially acceptable and that the vehicle should be returned to the previous repairer to be corrected.
We have agreed that the repair is poor, therefore I am unsure which bit you are unhappy about?
*Further Update*
Firstly, we are not a garage.
Secondly, we were not there to inspect your vehicle regarding the clutch or any other issue. We were only instructed to inspect the front wings and bonnet.
We can only comment on what we can see and what we have been instructed to inspect.
I would also like to point out that it was raining during the inspection and the vehicle was covered in water.
We were asked to comment on the whether the repairs to the front wings and bonnet were of a satisfactory quality, to which we advised they were not.
The report went in your favour, and yet you have left us a bad review... can't please some people.
*Further update*
This will be the last response you will get as we are just going around in circles here. I will try and make this as simple as possible for you...
IVIS requested to inspect front wings and bonnet by client to confirm if there is a poor repair
IVIS inspected front wings and bonnet and confirmed there is a poor repair
IVIS wrote a report confirming poor repair to wings and bonnet
I don't understand which part of that you cannot grasp.
We did not inspect your clutch as the client advised that this had already been repaired. The only thing we were asked to comment on by the client was the wings and bonnet which we did.
So once again, I will end this by saying...
We conducted an inspection and compiled a report that went in your favour and you have now left us a bad review... you sir are unpleasable.
They exactly works for who can pay…
They exactly works for who can pay them. Don't expect they are objective. That's simple
22 augusti 2024
Omdöme utan inbjudan
Svar från IVIS Ltd
I have no idea what you are talking about. We have no details for you on file anywhere, nor do we have any details for "Prestige motor trader" or "Banstead Cars".
Please provide some form of detail such as a report number or registration number so we can look into the reason for your dissatisfaction.
What I will say is that we have reviews from people saying we alway side with warranty companies, other saying we always side with dealers, others saying we always side with finance providers and other saying we side with consumers, which catageroically proves that none of these are true. May i suggest that you all get together and agree on a review type.
We honestly could not care less who wins a dispute, we simply provide evidence of the fault, what caused it and when it occurred.
We provide evidence regarding disputes and therefore, there will always be an unhappy party, I can only assume that this may be yourself in this instance.
Beware of this company
Beware of this company. Pay more and use one of the established companies such as ACE. With ACE you are assured of an honest, competent report. This company reports are not to be trusted and their arrogant attitude certainly does not help
7 november 2024
Omdöme utan inbjudan
Svar från IVIS Ltd
As you have left no details, I cannot confirm you have even used our service, although I am astounded that somebody could use "ACE" and "honest" in the same sentence.
Is this the same ACE that charged a dementia suffering patient £500 to confirm her car was actually her car? And the director of the company would not let anybody else deal with the job as he knew it was morally wrong but did it anyway?
We disprove ACE reports most weeks, as they just write what people want to hear. Please also bare in mind that every report that they compile is not compiled by the engineer that saw the vehicle, and is edited before being sent, and sometimes completely changed!
Yeah, real honest.
Very Bad Experience
UPDATE – October 24
The Financial Ombudsman ruled in my favor, finding there was an issue with the car at the point of sale. I was awarded £4,000 (monthly payment refund + compensation + interest), and a £3,000 repair was covered. Additionally, I canceled my warranty and received a £1,500 refund. Overall, this issue has resulted in over £8,000 in losses, which I believe could have been avoided with better management.
Background
I purchased a 2020 Range Rover Evoque from Big Motoring World with under 17,000 miles. At the time of purchase, I also bought a warranty from Warranties2000.
Less than nine months later, my DPF (Diesel Particulate Filter) failed. Given that DPFs are typically expected to last around 100,000 miles, I believed this should have been covered under the warranty.
An inspection was carried out by IVIS Ltd, which concluded that the issue would not have been present at inception. The assessment was based on soot found on the tailpipe, which I personally do not believe is a definitive way to determine when the fault began. After researching similar cases and expert opinions, I found that soot deposits alone cannot reliably determine when a DPF issue started.
Despite my concerns, my claim was rejected. I reached out to Warranties2000 for further clarification, but my emails and follow-ups went unanswered.
Concerns About Inspection & Response
From my own research and experience, I do not believe IVIS provided sufficient evidence to justify their conclusion. I would welcome a clear, detailed explanation outlining the specific reasoning and evidence behind their assessment.
I have also read other customer experiences with similar disputes, where complaints were escalated to the Financial Ombudsman Service (FOS), sometimes with different outcomes. Based on my own case and past rulings, I would recommend that others challenge rejections if they do not receive clear evidence supporting the decision.
Industry-Wide Issues
It’s worth noting that JLR is currently facing a £3 billion class action lawsuit related to DPF issues in some of their vehicles. Additionally, Big Motoring World sold my diesel vehicle with only 5,006 miles over three years, whereas JLR themselves recommend diesel vehicles only for drivers covering 12,000+ miles per year.
Final Thoughts & Advice
If you are in a similar situation:
• Ask for detailed evidence supporting any claim rejection.
• Seek legal advice or escalate your complaint to the Financial Ombudsman Service (FOS) if necessary.
• Research past Ombudsman cases, as some have ruled against companies in similar disputes.
I hope my experience helps others make informed decisions. Please see my Google review for attachments.
28 februari 2024
Omdöme utan inbjudan
DO NOT USE THIS COMPANY
after having disputes with my finance company over a car they sent this company in to do an inspection. after 3 health checks ( 1 from Halfords & 2 from Ford ) they stated my car did have faults on dashboard but not to be relied upon ....... the car had faulty adapted head lights, faulty parking sensors, faulty lane assist, rattling under the car, faulty puddle lamp on wing mirror to which they said the car was satisfactory sold at point of sale and they didnt even take the car for a test drive as they said they could see nothing wrong with the rattling ..... my complaint was closed.
i called a company called Elite Inspections who ripped this report apart and also found 8 other DTC fault codes, low disc brakes, brake fluid leak to which they didnt even find on their report.
WOULD NEVER TRUST THIS COMPANY WITH A SKATE BOARD NEVER MIND A MOTOR VEHICLE AS THEY DO NOT KNOW WHAT THEY ARE TALKING ABOUT AND WILL BE SEEING THEM VERY SOON .............
20 juni 2024
Omdöme utan inbjudan
Svar från IVIS Ltd
Well... That's not actually true though is it.
We inspected the vehicle with the advice that the headlamps were not working, the puddle lamp in the mirror was not working, the parking sensors were not working, and the main undertray was loose.
The imagery evidence provided in our report clearly show the headlamps working, the puddle lamp working, the parking sensors working and the main undertray being fitted correctly. You do have images of this in our report.
Some time after our inspection and report were completed, it was then advised that the fault was actually with the adaptive headlamp system, which was never advised to us in the first instance.
We advised that there were fault codes stored in the ECU memory, however, as the systems checked during our inspection were all operating correctly, as evidence with images which unfortunately cannot be attached to this review, we advised erasing of the fault codes to then retest the vehicle to confirm if any faults reoccurred.
You have also failed to mention that you successfully managed to cover 10,000 miles in the vehicle, which you stated was "Unsafe" and you were "Scared to put your family in".
With regards to the Elite inspections report, around 80% of what is written in the report is irrelevant information, such as scuffs around the vehicle, which is what they do to make you feel like you have got your moneys-worth for paying for an inspection.
With regards to the brake fluid leak comment, I must admit, there were plenty of engineers here who perused this image and comment and we were all rather embarrassed for Elite inspections, for the fact that the assessor took an image of rainwater, which was completely clear and was leaving no oils patch or staining, and labelled it as a brake fluid leak. It is extremely concerning that as an engineer, he cannot tell the difference between brake fluid and water.
In any case, despite us advising the faults to be cleared and the vehicle retested now that everybody has the correct information, you have decide to go down your own route.
I can only assume the reason for writing in capital letters is to mimic shouting? Although this could have been dealt with amicably if our advice was followed in the first instance for us to then confirm further issues.
Unfortunately, we are unable to please everybody.
We do not inspect skateboards.
Kind regards
IVIS
The team at IVIS are always happy to…
The team at IVIS are always happy to help. The best in the business. 😃
11 april 2024
Omdöme utan inbjudan
Gave a complete dishonest report…
Gave a complete dishonest report regarding my vehicle spent 5 mins taking pictures gave no factual evidence what so ever just baseless opinions. It would appear I’m not the only one they do this too either
15 mars 2024
Omdöme utan inbjudan
Svar från IVIS Ltd
Firstly, we have already made you aware of the reasons.
Secondly, how can it be dishonest if its an opinion?
And thirdly, we were asked for our opinion, so that is what we provided.
I am not sure which part you are unhappy about? It appears that you are simply upset that the report did not go in your favour.
I'm sorry that our opinion hurt your feelings, but as already mentioned, we are here to provide opinions as experts in the field based on our experience, similar to an initial consultation form a tradesman, clinician or other profession.
We are not here to make somebody happy, and at the end of every report we do, one of the parties are going to be unhappy with the outcome.
I hope you find peace in leaving reviews across multiple platforms.
I called into IVS yesterday15th Nov 23…
I called into IVS yesterday15th Nov 23 having been recommended by another garage, my daughters VW Golf had a leaking water pump Mark and his mechanic were very busy but managed to fit me in the job was done in a very timely fashion and the price charged was very fair. They are very honest and good at their job i would absolutely recommend this garage too anyone
16 november 2023
Omdöme utan inbjudan
Great from start to finish
Great from start to finish. I spoke to Hannah and stressed the importance of having my car inspected so the problem wouldn't become a lot worse than it currently was. The lead time is normally 48 hours but Hannah turned this around in just over 12 hours. Ian the inspector was very friendly and professional. Great company and special thanks to Hannah.
26 oktober 2023
Omdöme utan inbjudan
Overall bad experience
Overall bad experience. Not allowed to go into detail as they found a way to dispute with Trustpilot any bad review so beware .
28 augusti 2022
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My bonnet sensor detonated
My bonnet sensor detonated, whilst in motion and with no impact. The dealership said I’d been hit and to go through insurance. Something didn’t sit right so I sought a second opinion, they said it was a fault. Got absolutely no where with the dealership and manufacturer. Had some legal advice, they advised to have an independent inspection done. First company didn’t show. Booked I-Vis and they were fantastic from start to finish. Spoke with Josh on the phone first, who was realistic and explained the possible outcomes. Inspection day went without a hitch, brilliant communication. Josh explained it was in fact a fault as the car hadn’t sustained any damage. Report emailed the next day. The matter is still ongoing but to have this report confirming it’s the car and not me is so reassuring. Josh has kept in touch for updates, which I consider to be above and beyond. I’d 100% recommend I-Vis, excellent service in a very stressful time.
9 februari 2022
Omdöme utan inbjudan
Hi I had a coolant leak on my car
Hi I had a coolant leak on my car, which I was disputing the repairs, after breaking down after the first repair were completed. As I was still concerned, that the Garage was at fault, I rang IVIS Ltd who did a independent inspection after the garage said they were not at fault. Even after having discussed with my finance company, I still had to prove there was fault with Garage repairs. IVIS did the report which showed up faults. This supported me to challenge the garage. This resulted in the garage having to admit responsibility. If I had not done this I would have been paying an extra £2300 when the fault was not mine. Use IVIS if you know something feels not right. Very efficient and communicated quickly and a written report too. Thank you IVIS
30 juli 2021
Omdöme utan inbjudan
IVIS provide a professional service
IVIS provide a professional service, i highly recommend them.
1 juli 2021
Omdöme utan inbjudan
Very happy with the service provided.
I rang this company to arrange for an engineer to come and inspect my vehicle following an insurance repair job I was not satisfied with. An engineer attended my home the next day to carry out the inspection and agreed with my concerns aswell as highlighting furthur areas he did not consider repairs to be up to standard that I otherwise would have missed.
A detailed report was emailed to me the same day after payment and enabled me to send a professionals opinion on the repairs directly to my insurance company to encourage them to rectify this, of which they did. Very happy with the service provided.
29 juni 2021
Omdöme utan inbjudan
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