Hypofriend Omdömen 1 163

Stephan was clear and helpful from the outset. He knew what he needed to do and provided us with advice that was applicable to us. This is our fourth mortgage application where we have tried applications with different brokers, and it was finally successful due to Stephan's knowledge and guidance. We can thoroughly recommend him! Emin and Des.

I really appreciated the presentation and thorough discussion of my mortgage options - compared to when I went into my bank and the mortgage adviser scribbled down some notes on a piece of paper, the technology that Hypofriend uses makes it really easy to understand what's going on, what the options are, and how the process works.

I also got really good, sound advice from my adviser all the way through the process. It probably wasn't quite as personalised as if I'd had my own long-term financial adviser but then I wouldn't expect that from an online company; it was really useful all the same.

Hypofriend colleagues always replies very prompt and with very detailed explanations.
As my German was not sufficient to continue the process, after some point of the time they helped me while communicating with makler, who is German Speaker. Process was very simple and faster than my expcetation.

The process of looking and applying to a mortgage was extremely smooth thanks to Jens. Communication was constant, with the consultant always available to answer all my questions and make sure I got the best mortgage for my situation. I received support during the whole process, with Jens going to the extra mile to make sure I could have all the documents ready and secure the best interest rate possible on time. The whole exchange was friendly but professional, as Jens is extremely knowledge about all the topics, which made the process a very positive experience.

This was my first time applying for a mortgage and Julia Biener of Hypofriend helped me every step of the way, always with explanations, patience, kindness and reminders.

Julia supported me in applying for a bond to two financial institutions. She took care if all the paperwork, and I simply had to sign my name. It was a breeze on my side, because she went the extra mile.

When the timing became tricky, Julia was understanding and accommodating and timed everything like clockwork.

Julia was always available to schedule a phone call when there was something I didn’t understand and she made sure that I got an incredible deal - far better than what I had managed to secure myself before going with Hypofriend.

I can highly recommend working with Julia Biener or one of her colleagues. She was simply put, brilliant.

The advisor (Timur) was very nice and helpful - and most of all patient. I have tried another company before this one and have not had a great experience, because I felt like I was asking stupid questions all the time. Here, on the other hand, I was always treated the best way and we could successfully solve all the issues! Also, the response time was very quick. I felt well-supervised :)

Nicole was very patient in explaining all doc details and made a great effort to make herself available for any of my possible coming-up questions along the mortgage application process. Great professionality was shown at the early stage of communication, and trust was built very rapidly which certainly helped move forward the mortgage application at the right direction without causing any side hassles.
Besides, everyone else I got the chance to interact with at hypofriend showed high professionality and each one of them proceeded with any of my requests in a timely manner, which left a fabulous impression of the service provided by the whole team.
Would definitely come back for more help going forward if other mortgage supports needed.

We worked with Hypofriend throughout the whole buying process. I am amazed by the consultancy since German processes can get quite complicated to follow. Our consultant, Janina even helped us to set notary terms and review the contract. I would 100% recommend their service.

Excellent experience, we succesfully got a mortgage through them, in a month. Efficient, personnable, smart. Highly recommended!

easy to work with, patient, very helpful! Christopher was great.

Makes navigating the Germany mortage process super straight-forward

It was an extremely great experience with Jaclyn and Henryk for me. There are couple of very important things that made me feel very nice. 1. Professional same time friendly. 2. Able to understand the customer situation, life Style and offer solutions based on that. 3. Patience inspite of repeated questions. There is no reason i could tell why you shouldn't deal with Hypofriend. I like the mindset of this company and their employees so much.

Hypofriend expert helped us from the beganing to end of our apartment buying process. They are always ready for a call if you have questions.

Jan from Hypofriend did a great job helping me with the best mortgage options and choosing the bank to secure the financing. I got a comprehensive step-by-step guidance and recommendations in English.

I ultimately believe that the agent is why I am happy with Hypofriend, but it could be also that the company culture put together such great people!
However, Hypofriend agent were the first broker to contact me back, and the agent offered me the best deal possible for my situation while the other 4 brokers I met with, did not even try it as such deal did not even exist for them and they all wanted the "easy" one for them which was not the best deal for me.
On top of that, I felt very fortunate with the Agent as her english were excellent and she took her time on helping me go over all the contracts and explain it in details as well as helping me fill in the forms for the application.
This is not the first time I am buying a property, although the previous times I was very satisfied with the result I would definitely go back to here for the future.

To put it simply, I would have given up if it wasn't for Sven from Hypofriend. He explained all the steps I had to follow, found me the best mortgage, defended me when the bank wanted to increase the interest rate. Defended me again when the real estate agent said that finding some of the documents necessary for the mortgage was not his problem. My german is non existent and I managed to buy an apartment in 2 months in Berlin thanks to Sven.

We are grateful to have had Sven’s patient, helpful, and professional help through the process of securing our mortgage. Sven was incredibly patient in answering our (many many) questions along the way, making sure we understood all of our options, and clearly explaining everything we needed to know at each step, especially as non-Germans with limited language skills and no understanding of the real estate system here. He went above and beyond to help us secure the best rate from the bank, especially after we had some delays in signing the paperwork. We could not have bought a flat without Sven’s sage advice! We would wholeheartedly recommend Sven, and Hypofriend to anyone looking to buy a new home.

Everyone I had contact with, were incredibly professional and friendly, but most important very knowledgeable. Julia was our main consultant, and I can't say enough how helpful she was. We felt supported trough the entire process, and despite our many questions, Julia was always available for us.

Great help with a mortgage!

Sami from Hypofriend did a great job helping me with the best mortgage options and choosing the bank to secure the financing. I got a comprehensive step-by-step guidance and recommendations in English.
Highly recommended for people who need an assistance in navigating German mortgages land.

Glad to have worked with them.

We had a wonderful experience with Nicole, Luca and Team on our housing mortgage options. We are expats who hardly had any knowledge on mortgage in Germany. Had the best in class experience with hypofriend experts guiding us on all aspects of the mortgage solutions wholistically. Highly recommend their service!

Very nice consultants with demanding customers, so easy to use too.
User-friendly interface