Take Wellness Omdömen 109

Top service from Take Wellness. Staff are lovely and friendly. Instal went very smoothly with no issues at all and they take their time to explain anything you are unsure about. I’d 100% recommend them to anyone looking for a hot tub jacuzzi. Thank you !!

From sales to prompt professional installation.nothing has been too much from Laura and two very knowledgeable and capable delivery guys. Answered all our questions and got us up and running quickly.

Love these guys. Keep my hot tub sparkling and always go the extra mile when needed. Thanks!!

Easy ordering, free and quick delivery.

Simon and the team are fantastic, always A1 service. Great products.

I visited hydropool Cheltenham which had been arranged for me out of hours
Due to my working hours. I was met by John who went through all the options and talked about the right one for the space and amount of people that would be in it. It took me nearly 4 months to get the patio sorted due to issues beyond my control and the whole time my hottub was sat in hydropool Cheltenham taking up space. They arranged the crane to lift it over the house as this was the only way it would get into my garden and on the day the install was fine within a couple of hours. The install day moved at least 3times due to me not being ready but this didn't phase take wellness

From order to delivery our experience of the quality of service, friendly approach and the manner in which our queries have been dealt with has been really great. We couldn't fault it. Laura from TakeWellness has been there every step and nothing has been too much trouble. It has been a real pleasure purchasing our Hydropool 970 and the sauna which is yet to come, but we are excited to take delivery of that in the next few weeks. The video tour of the sauna we received while on holiday was extremely helpful and meant we could get the order rolling before we even got back home. Amazing service, great people! Thank you!

Excellent,professional,efficient. We had a complex instal due to our garden and access but the team went above and beyond to make the process as easy as possible

I left a message which was returned very promptly! A spare part was ordered and arrived the next day! Great service.

fantastic service, from start to finish. Steven was a true pro. wouldn't hesitate to use again and would highly reccomend.

Superb service quality. Simon and the team have gone above and beyond with the installation of our 14AX swim spa. We had it installed indoors with tricky access over a fence and through a bifold with different floor levels to negotiate. The initial consultation, supply and installation was seamless with good communication along the way. Aftercare delivered by Steve was great too. Friendly, thorough, clear and concise.
This is our second purchase after a hot tub, great fun and good value from Hydropool - fully recommend and a pleasure to deal with.

Very good pre and post sales support on a good quality swimspa. Tricky installation for which we were given advice on how to build/prep the site for an in ground setting. Overall very pleasant, courteous and helpful. They answer the phones and respond to emails very quickly which is not common these days.

Having bought a tub a few years ago when the service was excellent, we have had reason to contact Hydropoolcheltenham on two occasions.
Prompt, courteous advice via text, email and videos, plus availability for house calls, these guys have been great!

Helpful and responsive local experts.
Great both when selling me our hottub and being onhand 4 years later to sort out an issue. Highly recommended.

Absolute top notch service. It was delivered and installed within 4 days or placing order. Had to take out fence panel and dismantle neighbours side gate to deliver through his garden and over his flower bed. All completed and reinstated without destroying his flowers. Team remained cheerful and efficient despite the most torrential rain!

Outstanding! Came to site to discuss our requirements, gave us an hour of time in the showroom, revised the quote a couple of times to meet needs, installed effortlessly and even removed our old hot tub as part of the service. Would highly recommend to anyone

I have been in retail for 30+ years and I was taken back by how courteous & professional these guys were,
I broke a pipe on my hot tub & phoned numerous companies with no success of locating the part, I called Hydropool & rather than dismiss my request to buy a replacement part immediately as other companies did a gent called Simon listened, took my number, used WhatsApp to swap pictures to make sure we were both talking about the same parts, & ensure I did not waste a journey, & on my arrival just before they were closing they double checked the parts were right before processing the invoice, truly amazing customer service,
Thanks to these guys I now do not need to buy a new hot tub but when I do I will only buy from these

I contacted them for the first time after an issue with my spa. Within an hour I had a call back and I was talked through troubleshooting, which has fixed the problem!
Brilliant service and I can highly recommend them!

From the outset we were planning on installing a pool in what might be termed "tight conditions", but the team have been brilliant, especially Simon - he knows his "stuff". very happy with install, not commisioned yet - but that is due to us and our conditions, looking forward to when it is complete. Thank you team HydropoolCheltenham.