Poor communication, expected better.
I placed a bulk order for top soil, eventually I had to call them to find out when it would be delivered as they made no effort to make contact.
After I had called to arrange my delivery the chosen time slot wasn’t followed, they didn’t call me to update me and as a result no one was there to receive the delivery. Every step I have had to call them to receive updates. Poor service from Huws Gray Portsmouth. A simple phone call is all it would have taken.