Thoroughly professional and friendly experience. Melissa even made us tea and biscuits while we considered options. She helped us reduce those options to a shorter list which we could review and make... Se mer
Plats
Byt plats51 London Road, NN8 2DP Wellingborough, GB
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Welcoming but not pushy staff. Staff were knowledgeabl and helpful. No pressure put on us, in fact we were given all the time we needed. This included a second visit to confirm our choice. Linda was e... Se mer
Very helpful staff at the shop, was shown how the chair worked and the correct size I needed. Shown all the options of colour. Staff very knowledgable. Chair arrived quicker than expected, which was a... Se mer
Visited your Wellingborough branch today and we were greeted by Linda who helped us choose the exact chair my Mother wanted. She explained everything, including expected delivery timescales and even o... Se mer
Företagsinformation
- Möbelaffär
- Leverantör av handikapphjälpmedel
- Möbeltillverkare
- Leverantör av hjälpmedel för personer med funktionsnedsättning
Om HSL Chairs - Wellingborough
Skrivet av företaget
HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.
We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.
Award Winning
HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Made in Yorkshire
Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.
Family Business
As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.
About HSL Chairs
Skrivet av företaget

- Up to 25 Year Guarantee
- Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
- Queen's Award Winners
- HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Occupational Therapist Approved
All products are independently tested
Kontaktuppgifter
51 London Road, NN8 2DP, Wellingborough, Storbritannien
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Thoroughly professional and friendly…
Thoroughly professional and friendly experience. Melissa even made us tea and biscuits while we considered options. She helped us reduce those options to a shorter list which we could review and make our choice.
We are looking forward to the arrival of the chairs.
Husband is already a customer of HSL so…
Husband is already a customer of HSL so returned and purchased the latest chair for myself. The lady was very helpful and go the extra mile to help.
The sales people were very helpful and…
The sales people were very helpful and informative, there was no pressure. Comunication has been excelent.
Welcoming but not pushy staff
Welcoming but not pushy staff. Staff were knowledgeabl and helpful. No pressure put on us, in fact we were given all the time we needed. This included a second visit to confirm our choice. Linda was extremely helpful and friendly and a very nice member of your staff.
A happy HSL customer.
The showroom is well presented the staff are always friendly helpful and informative. I've recently purchased a sofa the delivery men were excellent on time. Have dealt with HSL over many years and your standard is always reliable.
Professional and experienced staff
Very helpful staff at the shop, was shown how the chair worked and the correct size I needed. Shown all the options of colour. Staff very knowledgable. Chair arrived quicker than expected, which was a bonus. Delivery guys Paul D & Jon were fantastic, gave me a call when they were 30 minutes away. They came in and set up the chair, explained how it worked. Very pleasant and polite. An all round great experience from start to finish.
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Delivery was cancelled twice
Delivery was cancelled twice, couldn't give another delivery date, only after losing my temper and said I wanted a full refund funnily enough a date was given.
Delivery men Ian and Paul were brilliant

Svar från HSL Chairs - Wellingborough
Staff at the Wellingborough branch at…
Staff at the Wellingborough branch at point of sale were exceptionally helpful. Delivery guys too were great! Highly recommend HSL
Experience at Wellingborough store
Lovely Janice was very helpful explaining everything about the chair I chose,she didn't rush us and was aware of all my needs and was kind and caring.The Quality of the chairs is excellent.Will definitely recommend the Wellingborough store to everyone
Wellingborough Showroom
Janice and Jo were just lovely, they were at the Wellingborough branch. They never rushed into buying the Chair, a week or so later I was back buying a Sofa. They were so frindly, they sat me down measured me to the precise size, offered me so many swatches, and it was correct selection. Thank you 😊
Salesperson very knowledgeable
My first time in a HSL store.I was encouraged to take my time and sit on different chairs to see which were suitable for me.
I wasn't pressured into anything, which I found reassuring.
Friendly and helpful staff.
We visited the Wellingborough store to look at their products and was greeted with a friendly welcome. Our son and daughter in law recommended the store as they had bought chairs from them .
We were attended by Linda who asked what we were looking for. We were after a couple of chairs. She talked us through what they had got and we sat in quite a few but then we went for the Glenmore range. She offered us a cup of tea and biscuits while we were choosing. We were offer different cushions to sit on and looked at so many fabrics it was hard to choose but eventually found one we both liked. We made our purchase and were very happy with the guidance and help we received. We would highly recommend the store for its helpful and friendly staff.
From initial visit to showroom in wellingborough
From initial visit to showroom in Wellingborough to the delivery and installation on a snowy day it was a smooth and easy experience. Thanks to the staff in store and Chris and Terry for the delivery and fitting.
Very please with the furniture
Our wonderful experience at the Wellingborouogh store
Our experience at the Wellingborouogh store today was absolutely wonderful. Johanna was very welcoming, helpful and knowledgable and made choosing our Aysgarth chair and sofa very easy. Thoroughly recommend HSL.
Melissa was super helpful
Melissa was super helpful, explaining all the different motor & recliner options within the chairs , She then explained all the covering materials from leather to fabric & delivery details .
She was very knowledgeable and helpful and made choosing the furniture a very pleasant experience
Excellent Service
Our HSL chairs were delivered today (15 December 25) and my wife and I are very pleased with not only the chairs themselves but also the excellent service we received from HSL in general.
Starting with the people at the HSL showroom in Wellingborough (Northants) who initially advised us and helped us to make the right choice of the most suitable chairs for our needs, through to the delivery team today, comprising Jed and Alex, my wife and I are very impressed by the overall care and attention we've received from HSL. Thank you.
Visited the Wellingborough store
Visited the Wellingborough store to see if was going to be possible to get a chair before Christmas. Melissa was very helpful with the selection and finding stock and it has now arrived and is in use. Mother is very happy with it.
Chairs
Arrived on time and did all asked, would definitely recommend
Outstanding Customer Service
Linda met us a the door of the shop, where we were welcomed to the store. She was very informative about riser/recliners and was so helpful to us.
It was a pleasure to deal with her, we came away happy with our purchase.
The staff in the Wellingborough store…
The staff in the Wellingborough store were very friendly and cheerful giving us time to make our decision without pressure. Communication from order to delivery was good and the delivery team Craig and Mark were efficient and friendly.
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