Great customer care and a really fun experience with all the team, we saw Jane initially who was great, and we went back another day and everyone made my parents welcome and guided us through choices.... Se mer
Plats
Byt plats51 London Road, NN8 2DP Wellingborough, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
This is a great company. The staff in the Wellingborough store were super helpful and patient. We found chairs to meet the differing needs of both Mum and Dad which are well made and comfortable. The... Se mer
No nonsense sales chatter. I was able to quickly identify the chair I required. Melissa from the sales team was excellent advising me of choices of materials and colours. A very worthwhile visit an... Se mer
No hanging about. I knew what I wanted. It was just a matter of choosing a colour. Melissa the sales advisor showed me a booklet of colours which I soon found the colour that suited my needs.
Företagsinformation
- Möbelaffär
- Leverantör av handikapphjälpmedel
- Möbeltillverkare
- Leverantör av hjälpmedel för personer med funktionsnedsättning
Om HSL Chairs - Wellingborough
Skrivet av företaget
HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.
We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.
Award Winning
HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Made in Yorkshire
Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.
Family Business
As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.
About HSL Chairs
Skrivet av företaget
- Up to 25 Year Guarantee
- Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
- Queen's Award Winners
- HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Occupational Therapist Approved
All products are independently tested
As a member of the British Association of Occupational Therapists, Julie Jennings Dip COT HCPC, is highly qualified and greatly respected. Julie is frequently consulted for independent advice by a wide range of clients throughout the UK and Europe.
All our chairs, sofas and beds at HSL are approved by Julie Jennings. Thanks to her work, you can relax in comfort knowing that each piece in our range has been thoroughly tested and evaluated by an independent health expert.
Kontaktuppgifter
51 London Road, NN8 2DP, Wellingborough, Storbritannien
4,8
Utmärkt
62 omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
No hanging about
No hanging about. I knew what I wanted. It was just a matter of choosing a colour. Melissa the sales advisor showed me a booklet of colours which I soon found the colour that suited my needs.
30 juli 2026
Great customer care and a really fun…
Great customer care and a really fun experience with all the team, we saw Jane initially who was great, and we went back another day and everyone made my parents welcome and guided us through choices. Great quality product and a pleasure. Well done.
3 augusti 2026
No nonsense sales chatter.
No nonsense sales chatter.
I was able to quickly identify the chair I required.
Melissa from the sales team was excellent advising me of choices of materials and colours.
A very worthwhile visit and purchase. Thank you Melissa.
30 juli 2026
Omdöme utan inbjudan
The whole experience was great
The whole experience was great. From Janice in the showroom, the update phone calls, and the delivery team. Excellent company to deal with. Lovely chair. Thank you
17 juni 2026
Carl and Damion were great.
Carl and Damion arrived within the offered timeframe and from arrival they were both very professional and polite. Thank-you both.
20 juli 2026
Omdöme utan inbjudan
Lovely clean showroom with a good…
Lovely clean showroom with a good choice. Melissa went above and beyond to help me. She was very approachable and put me at ease
20 juli 2026
Omdöme utan inbjudan
A great place to by a comfortable chair
This is a great company. The staff in the Wellingborough store were super helpful and patient. We found chairs to meet the differing needs of both Mum and Dad which are well made and comfortable. The delivery guys, Paul and Carl F were really lovely and accommodating - especially as we had to move the furniture a couple of times to position the chairs in the most functional places.
27 juni 2026
Omdöme utan inbjudan
Excellent showroom with good variety of…
Excellent showroom with good variety of chairs .
Staff engaging , helpful & informative.
Support & advice given throughout the process of trying to assess best option for needs.
23 juni 2026
I believe our assistant's name was…johanne?
I believe our assistant's name was johanne?wellingborough hsl branch
She was friendly and gave attentive service ,had a coffee and biscuits ,my mum ,who is 91 ,thought it was brilliant service and the item that was chosen was compfortable.
Hope she gets a payrise .
1 juni 2026
Omdöme utan inbjudan
Great service from Janice and Joanna at…
Great service from Janice and Joanna at HSL Wellingborough.
Janice identified precisely what we required, and explained very clearly about our armchair. And Joanna was on hand to check availability and prepare our purchase.
Compliments to both Janice and Joanna, lovely ladies, and wonderful team.
25 maj 2026
Thoroughly professional and friendly…
Thoroughly professional and friendly experience. Melissa even made us tea and biscuits while we considered options. She helped us reduce those options to a shorter list which we could review and make our choice.
We are looking forward to the arrival of the chairs.
28 mars 2026
Omdöme utan inbjudan
Husband is already a customer of HSL so…
Husband is already a customer of HSL so returned and purchased the latest chair for myself. The lady was very helpful and go the extra mile to help.
28 mars 2026
The sales people were very helpful and…
The sales people were very helpful and informative, there was no pressure. Comunication has been excelent.
30 mars 2026
Welcoming but not pushy staff
Welcoming but not pushy staff. Staff were knowledgeabl and helpful. No pressure put on us, in fact we were given all the time we needed. This included a second visit to confirm our choice. Linda was extremely helpful and friendly and a very nice member of your staff.
18 mars 2026
A happy HSL customer.
The showroom is well presented the staff are always friendly helpful and informative. I've recently purchased a sofa the delivery men were excellent on time. Have dealt with HSL over many years and your standard is always reliable.
19 mars 2026
Professional and experienced staff
Very helpful staff at the shop, was shown how the chair worked and the correct size I needed. Shown all the options of colour. Staff very knowledgable. Chair arrived quicker than expected, which was a bonus. Delivery guys Paul D & Jon were fantastic, gave me a call when they were 30 minutes away. They came in and set up the chair, explained how it worked. Very pleasant and polite. An all round great experience from start to finish.
23 mars 2026
Omdöme utan inbjudan
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Delivery was cancelled twice
Delivery was cancelled twice, couldn't give another delivery date, only after losing my temper and said I wanted a full refund funnily enough a date was given.
Delivery men Ian and Paul were brilliant
18 mars 2026
Omdöme utan inbjudan
Svar från HSL Chairs - Wellingborough
Good Afternoon Ms Griggs,
Thank you for your review, i do apologise that there has been some miscommunication regarding your delivery date, this is far from the service we pride ourselves on. So i can look in to these service failings further would you kindly email me your order details and i will make contact with you to discuss this further.
Kind Regards
Lauren Elliott
Customer Care Manager
lauren.elliott@hslchairs.com
Staff at the Wellingborough branch at…
Staff at the Wellingborough branch at point of sale were exceptionally helpful. Delivery guys too were great! Highly recommend HSL
4 mars 2026
Omdöme utan inbjudan
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