HSL Chairs - Warrington Omdömen 

144
TrustScore 5 av 5

4,9

Unit 2B, Junction 9 Retail Park, WA2 8TW Warrington, GB


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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

After an initial mix up with the base required by me for the Stressless chair I ordered it was quickly resolved after a call to them and a revised invoice sent to me. The chair arrived in to them in t... Se mer

Betygsatt 5 av 5 stjärnor

The lady we spoke to Was extremly helpful and kind She had a confident but friendly approach towards my 89 year old mum. The experience was a positive and enjoyable one

Betygsatt 5 av 5 stjärnor

We were looking for sofas and were helped by Lynn. She was knowledgeable,attentive,explained the various options with each sofa. She also stood back to allow us to wander through trying out each sof... Se mer

Betygsatt 5 av 5 stjärnor

We were helped by Lynn in Warrington store was so empathetic and helpful towards my Mother in Law . The shop is clean, smelled lovely and was a welcoming environment we were encouraged spend as much... Se mer


Företagsinformation

  1. Möbelaffär
  2. Leverantör av handikapphjälpmedel
  3. Möbeltillverkare
  4. Leverantör av hjälpmedel för personer med funktionsnedsättning

Om HSL Chairs - Warrington

Skrivet av företaget

HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.


We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.


Award Winning

HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.


Made in Yorkshire

Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.


Family Business

As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.

About HSL Chairs

Skrivet av företaget

Up to 25 Year Guarantee
Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
Queen's Award Winners
HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation. 

Occupational Therapist Approved

All products are independently tested

As a member of the British Association of Occupational Therapists, Julie Jennings Dip COT HCPC, is highly qualified and greatly respected. Julie is frequently consulted for independent advice by a wide range of clients throughout the UK and Europe. All our chairs, sofas and beds at HSL are approved by Julie Jennings. Thanks to her work, you can relax in comfort knowing that each piece in our range has been thoroughly tested and evaluated by an independent health expert.

Kontaktuppgifter

  • Unit 2B, Junction 9 Retail Park, WA2 8TW, Warrington, Storbritannien

4,9

Utmärkt

TrustScore 5 av 5

144 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(144)

3 991 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

Fab service

Just wanted to drop a line to say that Jo in the Warrington branch was fabulous. The care and patience showed to my father was great .
Can’t wait to have the chair !

19 september 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Really comfy suite

Visited the store 24th August and went back a week later to show my husband the suite I had found. Lynn the sales assistant recognised me straight away and remembered the suite I had looked at. No pressure what so ever, to make a purchase, we spent quite a bit of time pondering over the colour of the leather and decided after trying out the chair and couch, (and all it's functions) it was the one for us.
Lynn is an asset to the company.

29 augusti 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Highly recommended

Jo has made the experience all the easier for my mum buying first of all a chair a few weeks ago and now a three seater today. Furniture is great but the experience of being looked after by genuine nice people who also know the products they are talking about made it all the better. Highly recommended

23 augusti 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I only wish I’d read reviews before we…

I only wish I’d read reviews before we purchased from HSL the staff in Warrington store were helpful hence 1star when my sofa and chair was delivered by a pair of miserable drivers and took off paint getting it in I noticed it wasn’t the right shade my partner rang customer service right away they sent an independent guy out a week later to inspect it he said right away was definitely different than my swatch and would report it so partner rings customer service again to see how it can be resolved but all we got it’s within guidelines AVOID AT ALL COSTS WE ARE OUT OF POCKET NEARY £ 6000

28 juli 2025
Omdöme utan inbjudan
Logotyp för HSL Chairs - Warrington

Svar från HSL Chairs - Warrington

**UPDATE**
Good afternoon,

Thank you for taking the time to speak with me this afternoon regarding your recent purchase with HSL. As discussed as there is no manufacturing faults with your furniture we were unable to uphold your complaint at this time. However, i am delighted to have offered you some alternative solutions for you to consider.
Should you require any further assistance please don hesitate to contact our dedicated team on 01924 486902.
Kind Regards
Lauren Elliott
Customer Care Manager
lauren.elliott@hslchairs.com


Good afternoon Julie,

Thank you for your review, I am sorry to hear you haven't received the 5* customer care we pride ourselves on. If you would kindly email me your order details or a contact number so i can look in to your order further and make contact with you to discuss.
Kind Regards
Lauren Elliott
Customer Care Manager
lauren.elliott@hslchairs.com

Betygsatt 5 av 5 stjärnor

Nice friendly experience

Nice friendly experience was served by Elisha she was friendly, informative and not pushy in anyway. She helped us to find the perfect chair to meet our budget. We where even given coffee and a hot chocolate whilst we waited for the paperwork. I would highly recommend if looking for a good quality reasonably priced chair or sofa.

13 augusti 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Far from the Chuckle Brothers. Today we had a delivery from Alex and…

Today we had a delivery from Alex and Greg for my dad’s replacement furniture that got ruined in Decembers flood in Warrington. The furniture is the same as before just the newer models. HSL has made the whole process easy and the products are excellent. Alex and Greg contacted with an eta and after a little detour due to a low bridge found us no problem. The two guys were great and polite and very friendly and knowledgeable about the products. They are a credit to HSL and hope they get to read this. Thank you HSL, Alex and Greg.

1 augusti 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fantastic service

The whole experience from choosing the chairs to them being delivered has been amazing. The staff in the shop were so professional, kind and very patient with my elderly parents, I cannot fault them. The chairs were delivered by Lee G and Lee R, such helpful and lovely guys. My parents couldn’t have wished for a better service. Thank you.

29 juli 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I made my purchase from Warrington…

I made my purchase from Warrington branch, my experience here was so lovely, nothing was too much trouble for my client consultant John Cullen who was so helpful to me in Making my choice
My delivery experience was also very good, sooner than expected and the guys were so careful when bringing in my chairs

23 juli 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

The delivery today.

The staff at the Warrington shop were very helpful and gave us their honest opinions about the style of chair, the sizing and colour. We were made to feel very welcome. The men who delivered today were very polite and knowledgeable. We cannot praise them enough for their service.

9 juli 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I’ve taken delivery of my new riser…

I’ve taken delivery of my new riser chair today. I wanted to thank Alex & Paul for their help when delivering the chair today. Both very friendly & helpful.
Also the staff at the Warrington store,were so helpful when purchasing the chair and spent the time giving me advice on which chair was best suited for myself.

26 juni 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Helpful, friendly staff, easy access, good products

My dad has dementia, is very unsteady on his feet and is also hard of hearing and short sighted, this combination could have made the experience difficult but Elisha was very, very patient with him. Took two visits to make a final decision but she couldn't have been more helpful. We came out with 2 chairs, like goldilocks, one large size for dad, one petite size for mum, with her little legs she was pleased and amazed to find a chair size where she has back support without extra cushions and can also get her feet flat on the floor! Parking directly outside and a ramp, is obviously perfect for elderly/disabled customers.
A pleasant and stress free visit with a very satisfactory outcome.

29 maj 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great shopping experience

Very attentive to my requirements,polite, very helpful and gave explanations ,lots of information to all my enquiries, offered refreshments, and made me feel very welcome. Joanne was a pleasure to deal with and would recommend a visit to Warrington branch.

3 juni 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

New recliner chair delivered today

New recliner chair delivered today to match the riser recliner already delivered a few months ago
Delivery drivers were excellent, very courteous and respectful. They installed the chair and then demonstrated how to use the chair.

2 juni 2025
Omdöme utan inbjudan

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