We had a very warm welcome when we went into our local Hsl store. We were given plenty of time to look around and given lots of information regarding the chairs we purchased. We were allowed plenty... Se mer
Plats
Byt plats207 Bawtry Road, Bramley, S66 2TP Rotherham, GB
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Absolutely amazing service from start to finish, staff opened door for us on arrival, tea/coffee & chocolate biscuits given as refreshments, no pressure to buy, although we did. Not rushed at all. Umb... Se mer
Fantastic appointment with Mum at HSL Rotherham , was greeted by Christine and Eden who really looked after mum with her every need in choosing a new 4 motor reclining chair . Out visit was smooth and... Se mer
What a fantastic experience in HSL Rotherham . Eden was amazing with my mum , made her so comfortable and was so helful throughout the process . Cant wait for mums chair to arrive
Företagsinformation
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Om HSL Chairs - Rotherham
Skrivet av företaget
HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.
We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.
Award Winning
HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Made in Yorkshire
Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.
Family Business
As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.
About HSL Chairs
Skrivet av företaget
- Up to 25 Year Guarantee
- Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
- Queen's Award Winners
- HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Occupational Therapist Approved
All products are independently tested
As a member of the British Association of Occupational Therapists, Julie Jennings Dip COT HCPC, is highly qualified and greatly respected. Julie is frequently consulted for independent advice by a wide range of clients throughout the UK and Europe.
All our chairs, sofas and beds at HSL are approved by Julie Jennings. Thanks to her work, you can relax in comfort knowing that each piece in our range has been thoroughly tested and evaluated by an independent health expert.
Kontaktuppgifter
207 Bawtry Road, Bramley, S66 2TP, Rotherham, Storbritannien
4,9
Utmärkt
180 omdömen
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We had a very warm welcome when we went…
We had a very warm welcome when we went into our local Hsl store. We were given plenty of time to look around and given lots of information regarding the chairs we purchased. We were allowed plenty of time to sit in the chairs to make sure they were right for us. The sales person Eden was lovely, she brought us coffee and biscuits whilst chatting about the chairs.
16 september 2026
Purchase of wheelchairThe member of staff who completed our…
The member of staff who completed our purchase, was very helpful, providing useful information, was polite and pleasant throughout. We are very satisfied.
26 augusti 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Very helpfull staff
We went to check out some chairs for future proofing our later life,the lady's were very helpfull and showed us lots off diferent versions off chairs which were suitable for us and our condisions,they even offered us a cup of tea are coffee,
13 september 2026
Svar från HSL Chairs - Rotherham
Good Afternoon Mr Parker
Many thanks for taking the time to leave your review. I am sorry to hear of your disappointment and frustrations . I have attempted to call you today to further understand the service failing.
Kind Regards
Sharon Sanderson
Head of Customer Care
sharon.sanderson@hslchairs.com
What a fantastic experience in HSL…
What a fantastic experience in HSL Rotherham . Eden was amazing with my mum , made her so comfortable and was so helful throughout the process . Cant wait for mums chair to arrive
5 september 2026
Was met by a friendly adviser and what…
Was met by a friendly adviser and what I wanted was explained to me in a very helpful and informative manner.
9 september 2026
Well trained staff, no hard sell.
We spent nearly 2 hours in the shop. The assistant was very patient with my mum. She brought us coffee and biscuits and really considered all our mums needs. There was no hard sell and eventually we found a chair which suited her needs.
16 september 2026
My Mother and myself are deaf
My Mother and myself are deaf.
The lady communicated with us with such ease. I usually translate for mum but that day mum communicated for herself with few help from me. That was nice to see
10 september 2026
Friendly staff
Friendly staff. Explained chair without being pushy. Quality product at a good price. Delivery perfect.
8 september 2026
Visit to HSL Rotherham
Exceptional member of staff at the Rotherham branch called Lynn. She spent lots of time with us discussing our requirements and we were thoroughly satisfied.We would recommend HSL Rotherham to anyone.
9 september 2026
Friendly
Friendly, helpful advisor, who was able to give expert advice to help us choose the right type and size of chair. And the coffee and biscuits were much appreciated 👏
4 september 2026
From our first visit to HSL Rotherham
From our first visit to HSL Rotherham, we spoke to Lynn who was really helpful and friendly. Made us feel welcome and that no question was too daft.
We picked the chair we wanted etc and it was ordered, after a lovely cuppa and chat we left happy with the intention of going back to look at there beds at a later date.
The chair arrived earlier than expected Paul & Thomas removed the old furniture both of which where really nice.
We went back to HSL Rotherham to choose a bed again spoke to Lynn who was amazing again, after a chat and a cuppa we left happy with what we had ordered.
Again the bed arrived earlier than expected but there was a problem the bed wouldn't go up the stairs due to the banister, the delivery men who was delivering said its fine we will take it back and when you have removed the banister let the office no and we will book a new delivery date. We did this and the bed was delivered by Alex & Graham with no issues, they removed the bed from upstairs and set up the new bed with in 30 minutes ish, they showed us how to use it as it is electric.
All staff that we have spoken too have been really nice and nothing has ever been too much for them. We will definitely use this company again.
Amazing service 👏
30 juni 2026
Omdöme utan inbjudan
Guided through selection and purchase on our first visit.
My wife and I were welcomed into the the Rotherham store and carefully guided through selecting our fireside chairs by a very personable and knowledgable member of the HSL team. We were comfortable in making our purchase on the first visit and look forward to receiving our chairs in the near future.
6 september 2026
Rise and recline experience Natalie was very helpful not pushy she…
Natalie was very helpful not pushy she found the chair which was right for me she explained everything clearly and answered any questions we had it was a pleasant experience not a anxious one
24 augusti 2026
Would recommend because of.........
No pressure from the sales team when looking for a chair for my mum, they were extremely helpful and patient while my mum was looking. Once the chair was ordered they explained what would happen next, everything went as planned, when the chair was delivered it was first class service (from Numan and Thomas) Numan, took the time to ensure my mum was happy where the chair was positioned and how it all operated. would recommend as we found them a company you can rely on and trust.
11 september 2026
Omdöme utan inbjudan
The sales lady was wonderful
The sales lady was wonderful. She knew all the information about the products and was very helpful.
A lovely shop with very friendly staff.
4 september 2026
Great product
Great product, ercol Marlow collection, 2 seater and chair by hsl chairs-bramley. Great service from start to finish, will be going back, great service from the delivery team, “numan&paul. Looking for great supportive furniture, you know where to go.
3 september 2026
Omdöme utan inbjudan
Wonderful Service
Absolutely amazing service from start to finish, staff opened door for us on arrival, tea/coffee & chocolate biscuits given as refreshments, no pressure to buy, although we did. Not rushed at all. Umbrella held over us as we returned to our car - wonderful old fashioned service of the best kind.
29 augusti 2026
Just had a new Settee delivered
Just had a new Settee delivered, looks and feels excellent, the 2 guys (Numan and Paul) were very pleasant, got the job done with no issues.
Many thanks.
3 september 2026
Omdöme utan inbjudan
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