Lovely staff who couldn’t have been more helpful, their knowledge of the products was excellent and made the purchasing of the right chair easy and relaxing. The choice of fabrics, design and price we... Se mer
Plats
Byt plats196 Liverpool Road, ST5 9ED Newcastle-under-Lyme, GB
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Det här tycker kunderna
The lady we saw was very helpful. Nice to be treated as an individual and listened to what we needed. Served coffee and a biscuit while we browsed the sample books for what material/colour my daughter... Se mer
Dawn at the Newcastle under Lyme branch was extremely friendly and helpful. Explained all aspects of the service that is provided. We could not have been in better hands.
We were greeted by David who saw I had mobility issues and had the door open ready for me. We were shown to the item we wanted to see and given a cup of coffee while he compiled the information needed... Se mer
Företagsinformation
- Möbelaffär
- Leverantör av handikapphjälpmedel
- Möbeltillverkare
- Leverantör av hjälpmedel för personer med funktionsnedsättning
Om HSL Chairs - Newcastle-under-Lyme
Skrivet av företaget
HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.
We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.
Award Winning
HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Made in Yorkshire
Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.
Family Business
As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.
About HSL Chairs
Skrivet av företaget
- Up to 25 Year Guarantee
- Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
- Queen's Award Winners
- HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Occupational Therapist Approved
All products are independently tested
As a member of the British Association of Occupational Therapists, Julie Jennings Dip COT HCPC, is highly qualified and greatly respected. Julie is frequently consulted for independent advice by a wide range of clients throughout the UK and Europe.
All our chairs, sofas and beds at HSL are approved by Julie Jennings. Thanks to her work, you can relax in comfort knowing that each piece in our range has been thoroughly tested and evaluated by an independent health expert.
Kontaktuppgifter
196 Liverpool Road, ST5 9ED, Newcastle-under-Lyme, Storbritannien
4,9
Utmärkt
130 omdömen
Ber kunder att lämna omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Ethan was very kind and attentive.
Ethan was very kind and attentive.
26 augusti 2026
Omdöme utan inbjudan
Dawn at the Newcastle under Lyme branch…
Dawn at the Newcastle under Lyme branch was extremely friendly and helpful. Explained all aspects of the service that is provided. We could not have been in better hands.
25 augusti 2026
Omdöme utan inbjudan
Very good customer experience when…
Very good customer experience when choosing and buying recliner chairs from HSL .visited the showroom in Newcastle staffs twice before purchasing.Given good advice, plenty of time to ask questions and try all the options before we decided.No pressure really to buy .
Upon delivery recently of our new Burrows recliner chairs the white glove delivery service was very good.we were kept informed of delivery times and Numan and Karl were most helpful in moving existing furniture around and placing the nee chairs in situ.
So far very pleased with HSL and thr new recliner chairs and would recommend .
21 augusti 2026
Omdöme utan inbjudan
5* service and products
Lovely staff who couldn’t have been more helpful, their knowledge of the products was excellent and made the purchasing of the right chair easy and relaxing. The choice of fabrics, design and price were very good, so all in all no problem in giving them a very well deserved 5*.
15 augusti 2026
Arrived
Arrived with my Sister who wanted to buy a chair and my daughter and 4 year old Grandson .As I entered I absolutely fell in love with a sofa and cuddle chair.The Staff were amazing very helpful and very friendly without the hard sell needless to say my sister purchased a great chair and l who had no intention of buying anything just had to order the sofa and chair All together a wonderful experience and my sister and I would highly recommend A special mention to Julie and Dawn who were exceptional sorting my order Thankyou
17 augusti 2026
Omdöme utan inbjudan
The staff were excellent
The staff were excellent, friendly and very informative. We were offered tea and coffee, we weren't rushed to make any decisions and allowed to try all the different types of furniture.
5 augusti 2026
Very helpful lady assistant
The lady we saw was very helpful. Nice to be treated as an individual and listened to what we needed. Served coffee and a biscuit while we browsed the sample books for what material/colour my daughter wanted her chair to be. Pleasant shopping experience apart from the invoice!
23 juli 2026
John was very welcoming and…
John was very welcoming and knowledgeable. We explained what we required and he was very helpful advising and, most importantly, listening. There was no rush and we had plenty of time to digest what he was saying. We look forward to similar service when we receive our delivery.
24 juli 2026
Omdöme utan inbjudan
Very good service
17 juli 2026
First class service explained all very…
First class service explained all very thoroughly
15 juli 2026
John and Mike were delightful
John and Mike were delightful. John explained everything so well and was so patient. No question was too much, we didn't feel rushed. Mike did all the heavy lifting and was so polite and friendly. The biscuits at the end were a lovely extra touch. Wouldnt hesitate to recommend!
22 juli 2026
Omdöme utan inbjudan
We were greeted by David who saw I had…
We were greeted by David who saw I had mobility issues and had the door open ready for me. We were shown to the item we wanted to see and given a cup of coffee while he compiled the information needed, he clearly explained the options available and gave us time to decide if we wished to proceed. We couldn't have asked for better treatment, most definitely recommended. Ps. David makes a lovely cup of coffee!
11 juli 2026
Omdöme utan inbjudan
HSL staff were brilliant
HSL staff were brilliant from start to finish, they made my Mum feel relaxed, and there were no pushy salespeople.
Would highly recommend if you are looking for quality British furniture 10/10
22 juni 2026
The whole process from initial visit to…
The whole process from initial visit to store through to purchase,delivery and installation went extremely well and I am delighted with my new chair.first class!!
7 juli 2026
Omdöme utan inbjudan
Expert delivery by the 2 guys who not…
Expert delivery by the 2 guys who not only delivered on time but rang 20 mins before arrival. They also gave instructions on usage very professional
30 juni 2026
Omdöme utan inbjudan
HSL Chair Hu
The chair was in stock so arrived the next day. The drivers were very friendly and helpful.
The shop assistant was also very helpful.
18 juni 2026
Excellent service
David and Mike came to demonstrate two chairs for me yesterday They were very kind and polite, friendly whilst being professional and everything went smoothly David was very patient explaining how the four motor riser worked and ensuring the size was right for my build I would highly recommend HSL
16 juni 2026
Omdöme utan inbjudan
Having purchased from HSL previously we…
Having purchased from HSL previously we returned to view recliner chairs for my sister who has some mobility challenges. Julie the store assistant was patient, informative, caring & professional and we were happy to purchase a new chair.
9 juni 2026
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