HSL Chairs - Glasgow Omdömen 

I'll start by saying that your products are great - super quality and a good range of styles. What really made the 5* difference was Marlene. She was so knowledgeable and helpful. She gave Mum and Dad plenty of time to make up their minds, and never once put any pressure on them. They have come away so confident that they have made the right choices and are so much looking forward to their new furniture arriving. Marlene, today you made such a difference - thank you.

I'm a bit late with my review due to poor health but better late than never we received a warm welcome at Glasgow shop HSL the staff took great care of us especially Marlene who guided me through my purchase with such patience nothing was too much for her she made the whole transaction enjoyable

The team made us feel welcome. They were very knowledgeable about the products. Didn't feel rushed , able to take our time and try out different chairs Explained different options and allowed us plenty of time to peruse colour charts over a lovely pot of coffee.

Mimi made this an exceptional experience. As soon as arriving in the store we were given a warm welcome by her and a colleague. Throughout the consultation there was no pressure at all to buy. The time taken to make sure I bought the right size of chair( super petite) was amazing every detail being explained and very carefully considered for my needs. The store had an amazing choice of styles, sizes and fabrics. Good old fashioned service at its best. Thankyou.

Took my dad to get a replacement part. Showroom was very well laid out and received a warm welcome by all staff. The team were very courteous and my dad's left very happy

I was extremely impressed and pleased with the assistance Mimi at your Glasgow branch Knightscliffe retail park. Great western Road. She was very knowledgeable polite understanding of my personal needs and requirements. Made the purchase of my new rise and recliner chair a pleasant experience. Thank you Mimi. Can’t wait for my chair to arrive.

Visited the store in Glasgow and was served by Daniel. He was extremely pleasant and knowledgeable, didn’t rush us and explained all of the options in detail. Very pleased with service and looking forward to getting my chair

Danny (Glasgow) was a great help choosing my chair. He advised me which chair would be best for me. A great experience and a good cup of tea as well.

Daniel was a very helpful professional salesperson.

All members of staff were friendly helpful and patient

From the minute we arrived at the showroom we felt very welcome. No pressure and able to look around and try different chairs. The staff were lovely and when we did need assistance Natasha was very helpful. She really made my mum feel special and was able to help her choose the best chairs for her size and mobility. The added tea and coffee definitely a grateful bonus. Definitely worth a visit

Marlene was so thorough, kind and patient, making sure mum got the bed that would best meet her needs and enhance her sleep and life. A wonderful experience.

We visited the branch at Knightscliffe Retail Park. Mimi was fantastic and we left having ordered a chair for my husband. She was very helpful, knew her job and couldn't do enough for us. I would have no hesitation recommending this store to someone

The staff were very helpful. I had the sane assistant as previous, Natasha. She explained the difference to types of chairs to be best for me.

The staff in the Glasgow showroom were very helpful and knowledgeable. They spent a long time with us to ensure we got exactly the right sofas. The delivery and assembly team were equally helpful and actually came back to the house at the end of their shift to resolve a minor issue (which was in part my fault) rather than have it referred to customer services. This prevented a delay in resolving the issue. The sofas are good quality, very comfortable and well made. I would use this company again.

Phoned the local store in Glasgow to arrange a home visit for an elderly relative. Spoke to Daniel who was very helpful, knowledgeable and answered the questions I had. Daniel and Russell visited my Aunt and fully explained the benefits of the chairs. My Aunt was very impressed with the "boys" and didn't feel any pressure on her to make a purchase. The staff were very knowledgeable, professional and friendly. A purchase was made and I made a comment about them not bringing tea and biscuits as per website. The following day Daniel handed in complimentary tea and biscuits which was very thoughtful and very much appreciated by my Aunt. All in all a great experience and would have no hesitation in recommending the company.

Very pleasant and helpful staff member As owners of four previous Stressless chairs the task was not difficult but were offered good advice and efficient service

We went to HSL in Glasgow. It was easy to find and disabled parking right outside.
Staff welcomed us in and talked us through the range of furniture available. We wanted chairs and were shown a great selection. I explained that my husband and I had different needs but we were both blue badge holders. The member of staff we saw was called Marlene. She told us about the furniture they had in the shop and explained that the chairs were all made for each individual so all of the chairs could be made in each of the fabrics.
She started letting us try some chairs before showing us some that might meet our needs better. From the minute I sat on the chair we eventually bought I knew that that was the one I wanted. It felt so supportive and comforting. I could feel my body relax into it. I have never had that experience before. My granddaughter said she could see the relief and relaxation on my face. Once we had made our decision Marlene spoke us through the process including delivery.
The service Marlene gave was outstanding but we did not feel overwhelmed by it at all. It was just right and felt very personal to us.

Marlene welcomed us in to the shop with a smile and spoke in a very friendly manner.She asked what we were looking for and offered us a coffee whilst we had a look at the chairs we were interested in. She was very knowledgeable about the chairs and answered all questions we had.She put no pressure on us to buy and left us to make up our own minds.When we decided to purchase 2 recliner chairs she gave us a very good discount which we delighted with.Marlene and her colleague Natasha could not have been more helpful and we enjoyed the experience of being in the shop and making our purchase.