Unfortunately this battery will not power the CMOS in my computer and requires the charger for boot-up. My computer does not have a separate button battery for CMOS. When the CMOS capacitor drains out... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Received this replacement battery for my HP Pavilion laptop, which had been giving me warning notice on startup that the original battery was failing. Finally found the correct battery replacement on... Se mer
Företaget har svarat
Ordered a replacement battery two years ago but the original battery started working again. Replacement battery was stored properly but failed to work when I installed it. Unable to get it to charge... Se mer
Företaget har svarat
Battery related emails kept me informed on delivery, and delivery was prompt and carefully packaged. Installation was tedious with tiny phillip screwdriver, new battery looks exactly like the old batt... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
The batteries for HP and Compaq laptops on the hplaptopbattety.us store are highly sought-after due to their low cost, high quality, and exceptional value proposition in the market.
Kontaktuppgifter
5650 Grace Pl,CA, 90022, Commerce, USA
- service@hplaptopbattery.us
- hplaptopbattery.us
Jesse Yuan responded to my questions…
Jesse Yuan responded to my questions quickly and ensured me I was ordering the correct battery for my laptop and that it was guaranteed.
The battery arrived in great condition. Jesse's email to me suggested an internet query to learn how to disassemble/reassemble the laptop that led me to a couple of youtube videos that enabled me to install the battery successfully. It was a bit confusing to actually remove the battery but I found a video from HP that helped with that. Might be worth offering a query for actually removing the battery.
7 oktober 2022
Omdöme utan inbjudan
Svar från Hplaptopbattery
We're pleased to hear that Jesse Yuan was responsive to your questions and provided you with assurance regarding the correct battery for your laptop, along with a guarantee.
It's great that the battery arrived in excellent condition and that Jesse's email led you to helpful YouTube videos for the installation process. We appreciate your feedback regarding offering guidance on actually removing the battery. Your suggestion is valuable, and we'll consider it for improving our customer support resources.
If you have any more questions or need assistance in the future, please don't hesitate to reach out. Your satisfaction is important to us, and we're here to help. Thank you for choosing us!
Best regards,
hplaptopbattery.us Team
Battery will not allow boot-up without the charger.
Unfortunately this battery will not power the CMOS in my computer and requires the charger for boot-up. My computer does not have a separate button battery for CMOS. When the CMOS capacitor drains out after sitting for a while it will only boot up with the charger and then a CMOS error appears. It will run normally after booting up.
3 oktober 2022
Omdöme utan inbjudan
Svar från Hplaptopbattery
I'm sorry to hear about the issue you're facing with the battery. It's concerning that it's not providing power to the CMOS and requires the charger for boot-up, causing a CMOS error.
In cases like this, it's recommended to reach out to our customer support team for further assistance. They can help diagnose the problem and explore potential solutions. Please contact them at [Customer Support Email/Phone] as soon as possible so that we can work to resolve the issue and ensure your satisfaction.
Your feedback is important to us, and we'll do our best to assist you with this situation. Thank you for bringing it to our attention.
Best regards,
hplaptopbattery.us Team
Received the replacement battery is…
Received the replacement battery is less than a week. Battery is working great. Thank you.
3 oktober 2022
Omdöme utan inbjudan
Svar från Hplaptopbattery
We're thrilled to hear that you received the replacement battery in less than a week and that it's working great. Your satisfaction is important to us, and we appreciate your positive feedback.
If you ever have more needs or questions in the future, please don't hesitate to reach out. Thank you for choosing us, and we're here to help if you need any further assistance!
Best regards,
hplaptopbattery.us Team
Battery related emails kept me informed…
Battery related emails kept me informed on delivery, and delivery was prompt and carefully packaged. Installation was tedious with tiny phillip screwdriver, new battery looks exactly like the old battery, nothing out of sorts or puzzling, just patience needed with tiny screws and the electronic plug-in. Works!!
2 oktober 2022
Omdöme utan inbjudan
Svar från Hplaptopbattery
We're delighted to hear that our battery-related emails helped keep you informed about the delivery, and that the delivery itself was prompt and carefully packaged. It's great to know that the new battery seamlessly replaced the old one without any issues.
The installation process can indeed be a bit tedious, especially with tiny screws and electronic plug-ins, but we're pleased to hear that your patience paid off, and the new battery is working perfectly.
If you ever have more needs or questions in the future, please don't hesitate to reach out. We're here to assist you, and we appreciate your positive feedback! Thank you for choosing us.
Best regards,
hplaptopbattery.us Team
On time
On time, arrived promptly and undamaged, and installed easily! Works well and was in sealed packaging.
26 september 2022
Omdöme utan inbjudan
Svar från Hplaptopbattery
It's wonderful to hear that your order arrived on time, promptly, and in excellent condition, with easy installation. The fact that it works well and came in sealed packaging adds to the positive experience.
If you ever have more feedback or need assistance in the future, please don't hesitate to reach out. Your satisfaction is important to us, and we appreciate your positive comments! Thank you for choosing us.
Best regards,
hplaptopbattery.us Team
I did get a tracking number nor a…
I did get a tracking number nor a confirmation number so I can't do a review , I got this review email before I even got the battery is that normal, but since iam here I hope to get my battery soon, and I'll give a feed back .
20 september 2022
Omdöme utan inbjudan
Svar från Hplaptopbattery
I apologize for any inconvenience you've experienced regarding the tracking and confirmation numbers. It's unusual to receive a review email before receiving the battery. We'll certainly look into the matter to ensure that our communication processes are improved.
Rest assured, we're committed to delivering your battery as quickly as possible. Once you receive it and have a chance to use it, we'd appreciate your feedback. If you have any questions or concerns in the meantime, please don't hesitate to reach out to our customer support team at [Customer Support service@hplaptopbattery.us. We're here to assist you. Thank you for your understanding.
Best regards,
hplaptopbattery.us Team
Just Terrible And False Advertising
Terrible shipping (very expensive and late, and actually seems to be shipping from China, not California as they claim), and although their customer service is responsive, it is not helpful, and it's in China, so it's also delayed. The site gives the impression the company is in California, but it's not
10 september 2022
Omdöme utan inbjudan
Svar från Hplaptopbattery
I'm truly sorry to hear about the negative experience you've had with your recent order. It's disappointing that the shipping was not only late but also expensive, and that there seems to be a discrepancy in the origin of the shipment compared to what was advertised.
Your feedback about the customer service response is also noted, and we apologize for any delay in communication. The situation you've described is concerning and not in line with the service we aim to provide.
We take your comments seriously, and we'll look into these issues to ensure that we provide a better experience for our customers. If you have any further concerns or questions, please feel free to reach out, and we'll do our best to assist you. Thank you for bringing this to our attention.
Best regards,
hplaptopbattery.us Team
Quick delivery
I appreciate the quick delivery of the replacement battery for my laptop. It was a quick, easy purchase.
12 september 2022
Omdöme utan inbjudan
Svar från Hplaptopbattery
We're delighted to hear that you received your replacement battery quickly, and that the purchase was a quick and easy process. Your satisfaction is important to us, and we appreciate your positive feedback.
If you ever have more needs or questions in the future, please don't hesitate to reach out. Thank you for choosing us, and we're here to assist you if you need any further assistance!
Best regards,
hplaptopbattery.us Team
Up online again
I hadn’t been able to use my laptop for quite some time due to the charger not connecting. I found this company online and took a chance in spite of the reviews. They shipped immediately and the charger worked perfectly. I’m back online again!! I definitely recommend and would buy from again!!
2 augusti 2022
Omdöme utan inbjudan
Svar från Hplaptopbattery
We're thrilled to hear that our product helped you get back online with your laptop after facing charger connectivity issues. It's great that we were able to ship it immediately and that it worked perfectly, allowing you to use your laptop again.
Thank you for giving us a chance, and we're pleased that you'd recommend our products and consider buying from us again. If you have any more needs or questions in the future, please don't hesitate to reach out. Your satisfaction is important to us, and we're here to assist you further!
Best regards,
hplaptopbattery.us Team
So far so good
So far so good. Installed my new battery yesterday running it today. Windows shows more hours than the batterybar software on my computer. Old battery was pruchased with the computer back in 2017.
24 juli 2022
Omdöme utan inbjudan
Svar från Hplaptopbattery
It's great to hear that your new battery is off to a good start! It's not uncommon for different software tools to provide slightly varying estimations of battery life. As long as it's showing an improvement compared to your old battery from 2017, that's a positive sign.
If you continue to have a good experience with the new battery and have any more feedback or questions in the future, please don't hesitate to reach out. We're here to assist you further, and we appreciate your positive comments!
Best regards,
hplaptopbattery.us Team
Order actually shipped from CA
I placed an order with them because google showed their page on the top. I got worried reading their reviews after placing the order. The Paypal receipt shows the company is Shenzhen Aolisite Electronic Co., Ltd and I think they are actually based in China. To my surprise, the battery actually shipped from California and was delivered to me within 13 days. The battery capacity is advertised as 55.8Wh on the website but it actually is 50.8Wh. But, the battery is lasting about 6 hrs in my Envy X360 15M-BP111DX. I would definitely give them 5 stars if they list the actual capacity on the website.
14 juli 2022
Omdöme utan inbjudan
Svar från Hplaptopbattery
We appreciate your feedback and are pleased to hear that your order was shipped from California and delivered to you within 13 days, despite initial concerns. The information about the battery's actual capacity is valuable, and we will certainly look into ensuring that the website accurately reflects the product specifications.
We're glad to know that the battery is performing well and providing about 6 hours of usage in your Envy X360 15M-BP111DX. If you have any more feedback or questions in the future, please don't hesitate to reach out. Your satisfaction is important to us, and we're here to assist you further. Thank you for choosing us!
Best regards,
hplaptopbattery.us Team
Purchased a battery
Purchased a battery, and realized that it was coming from China after the order had been placed. At this time, I'm just a college student trying to not need to buy an entire new laptop, and am comfortable with taking apart laptops and desktops and doing repairs. Once I placed the order, they verified that they had my order on file, and sent the information to aolstecell.com. However, something got really messed up on their end, and they sent the package from China to New York instead of the address I'd provided in Utah. I tried to contact them and let them know that wasn't right, but I got a response to check my doorstep and that it had arrived. I checked, and it 100% wasn't on my doorstep. By this point, I'd waited a month and needed my laptop for classes. I sent Paypal everything that I'd received from them, including tracking and other information I'd been provided, and they were able to verify that I never received anything. I got a refund and immediately placed an order at Amazon for a battery with overnight shipping. If this company wants to succeed, they need to get a little more organized and develop a way to not let things like this happen again.
15 juni 2022
Omdöme utan inbjudan
Svar från Hplaptopbattery
I'm sorry to hear about the issues you encountered with your order. It's indeed frustrating when shipping and communication problems occur, especially when you rely on your laptop for college classes.
If you ever have more needs or questions in the future, please don't hesitate to reach out. Your experience is important, and we're here to assist you. Thank you for sharing your feedback.
Best regards,
hplaptopbattery.us Team
came a week late with weird screw issue
used USPS predicted 2-6 business days, arrived 2 weeks later. one of the screw mounting plastic prongs was off center and cant be screwed in. But, it was affordable and wasnt that late
22 april 2022
Omdöme utan inbjudan
Svar från Hplaptopbattery
We're sorry to hear about the delay in the delivery and the issue with one of the screw mounting plastic prongs. Shipping delays can be frustrating, and we understand the inconvenience it may have caused.
We appreciate your feedback, and we'll use it to improve our processes. If you have any further concerns or questions in the future, please don't hesitate to reach out. We're here to assist you, and your experience is important to us. Thank you for sharing your feedback.
Best regards,
hplaptopbattery.us Team
This is a scam
This is a scam, misleading 3-6 days delivery and after that, you receive message 10-20 days or more, you can't cancel the order, you cant get a refund before you fill out some form on their web page that actually leads you to a blank page. On top of that, you have to pay $6 shipping fee and 10% restocking fee for an item that you cancelled before they even send it to you. Just avoid.
18 februari 2021
Omdöme utan inbjudan
Svar från Hplaptopbattery
I'm truly sorry to hear about the negative experience you've had with your order. It's disappointing to hear about issues with misleading delivery timeframes, refund processes, and additional fees. Such experiences can be very frustrating.
If you have any further concerns or questions in the future, please don't hesitate to reach out. We're here to assist you, and your experience matters to us. Thank you for sharing your feedback.
Best regards,
hplaptopbattery.us Team
Slow service, poor communication
I did know I was buying from China, so didn't expect quick shipment. However, I can't forgive them for sitting on the order for 40 days without ever letting me know they had not shipped. After I inquired about the delay, they said it was not possible to ship to Alaska "at this time" and would I like a refund or like to keep waiting. I chose the refund, and had it within two days.
29 september 2020
Omdöme utan inbjudan
Svar från Hplaptopbattery
I'm sorry to hear about the slow service and lack of communication you experienced with your order. Delays in shipping and a lack of updates can be frustrating, and I understand your concerns.
It's good to know that you were able to secure a refund quickly after you inquired about the delay. Your feedback is valuable, and it's essential for companies to improve their customer service and communication processes.
If you ever have more needs or questions in the future, please don't hesitate to reach out. Your experience matters to us, and we're here to assist you. Thank you for sharing your feedback.
Best regards,
hplaptopbattery.us Team
Fake U.S. storefront
The store website lists an address in San Leandro, CA with USPS delivery in 3-6 days. Similar to other complaints for related websites in UK, NZ, and AU, this company is actually based in China and is called Shenzen Aolisite Electronics, Ltd. The company misrepresents itself and has poor customer service. After ordering from them, they claim a "problem testing the battery." Other customers get same fake excuse for lack of shipment. This is apparently a scam.
26 maj 2020
Omdöme utan inbjudan
Svar från Hplaptopbattery
We appreciate your feedback, and we're working to enhance our processes to prevent similar situations in the future. If you have any questions or concerns, please don't hesitate to reach out to our customer service, and we will do our best to assist you. Thank you for your understanding.
Best regards,
hplaptopbattery.us Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.