Ordered items one damaged they sent replacement but then I decided not to keep paid for return via royal mail but have never been refunded although emailed them a couple of times, tbh couldn't be both... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Fantastic customer service that’s almost round the clock. Care, time and careful consideration of requests until my meets were met. They are not just about selling their product but provide real tailo... Se mer
Företaget har svarat
Really really good. This was our second order from Housify for a parquet sideboard and a matching chest of drawers. When I placed the order I accidentally put the wrong delivery address. This was swif... Se mer
Företaget har svarat
Figurine wall art. Purchased online from Housify for the first time. Was a little nervous about it but had regular communication on my orde and the item arrived packed well, intact, as described... Se mer
Företaget har svarat
Företagsinformation
Om Housify
Skrivet av företaget
At Housify we believe in the life enhancing value of quality furniture. Family run from our offices in Yorkshire, we pride ourselves on our personalised service, our meticulous care, and our great attention to detail.
Housify offers the ultimate home shopping experience. Our vision is to encourage customers to find their own style and love every corner of their home.
Today our super-inclusive design led collections are inspired by trend and tradition, sourced and hand-picked from around the world with you in mind. Available are some of the most renowned names in luxury interiors, as well as our very own brand Housify by Design.
If you have any questions about our products, or just a general enquiry feel free to contact our friendly customer services team.
What's Better Than FREE Delivery?
We don't believe in our customers having to pay extra for delivery, so if you spend £100 or more we will deliver for FREE! This will save you more to spend on your furniture.
Buy Now, Pay Later Interest Free
So you are able to get your dream home now we work with Klarna, the best interest-free credit provider.
Get In Touch?
Email us info@housify.uk
Alternatively, speak to us on LiveChat. Available 8:00-23:00.
Kontaktuppgifter
Storbritannien
- housify.uk
- housify.uk
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
dining chairs
Yesterday we received eight dining chairs. They look great - we’re really pleased with them! Service was excellent; would definitely buy from them again.

Svar från Housify
Beautiful marble side table - worth the wait!
Recently moved house so needed a lot of furniture. Not heard of Housify before, so was a bit cautious but I'm very happy I decided to place an order. Found the most perfect marble side table, which I've seen on other websites cost £300+ and didn't even seem that high quality. The one received from Housify is so lovely, very high quality and you cab tell it's real marble.
The customer service received from Amber has also been unmatched. When I originally placed an order, the item didn't pass quality control, and they've informed me straight away offering a full refund. I wanted to wait for stock to come back in as I really liked the item, and they've kept me in the loop and dispatched it straight away as soon as it came back in stock as promised. It was then delivered super fast and in one piece despite being very delicate.
Very happy, thank you so much Amber & the team x

Svar från Housify
Perfect for my new bathroom
Perfect for my new bathroom, exactly how I imagined it to look
Quick and easy ordering, payment and delivery of item
Will definitely use Housify again

Svar från Housify
Delighted with the wall light which…
Delighted with the wall light which arrived well packed and intact. The original order got lost in transit but Amber ensured a replacement was ordered promptly, she kept me informed of the despatch and was delivered ahead of schedule, great customer service.

Svar från Housify
I added the wrong details when making…
I added the wrong details when making an order and unfortunately we had no updates or confirmation of my order. The agent on the chat was helpful and changed my details quickly

Svar från Housify
Awful
Awful, dont order from here - constant delays on my item, even night before postponed deliveries, then trying to return an item - firstly you pay the postage back which is fine, then they take 20% restocking fee, and guess what - they dont even arrange the return efficiently. constant delays, constant headache. just awful!

Svar från Housify
From the moment I contacted customer…
From the moment I contacted customer services to the moment we said goodbye (over numerous emails) Amber was incredibly helpful. Knowledgeable about stock etc and going above and beyond to help me.

Svar från Housify
Good 😃
Item was exactly as described good quality and well made. It was also packaged well for transportation 😃

Svar från Housify
All good- communication delivery
All good- communication delivery, price and product

Svar från Housify
Figurine wall art
Figurine wall art.
Purchased online from Housify for the first time. Was a little nervous about it but had regular communication on my orde and the item arrived packed well, intact, as described. They were very apologetic when my order was running a day late.
It’s on my wall and love it.

Svar från Housify
My parquet sideboard is absolutely…
My parquet sideboard is absolutely stunning.*****

Svar från Housify
Wonderful
Wonderful. Very pleased with my item along with the services provided.
Thank you so much.

Svar från Housify
Aruba garden furniture
I ordered the Aruba garden furniture set and I absolutely love it! It came a lot sooner than expected and was even delivered on a bank holiday. The men who delivered it were very professional. Looking forward to enjoying my new garden and new furniture!

Svar från Housify
After placing my order (26 Jan) I was…
After placing my order (26 Jan) I was contacted to say the item was on back order so it would take longer than the expected couple of weeks quoted in the website, so would I like to wait or have an immediate refund. I opted to wait the quoted 3 to 5 weeks.
I heard nothing so emailed on 28 Feb to confirm they were still expecting stock, and was told it was now 8 March.
I heard nothing so emailed again on 11 March saying that I was disappointed that there was no communication and was told it would be another 7 to 10 working days.
I did then get a couple of updates - hence the 3* review, but was then told on 5 April that the item had arrived damaged so was unsellable.
I asked for a photo of the damage but was only given a description and told they had no idea when another would arrive, so I could wait again or take a refund. I opted for the refund.

Svar från Housify
Highly Satisfied
I placed my first order and unfortunately one of my items was missing. I emailed and they got back to me straight away and sent the missing item the same day. A very quick and excellent response.
Lovely service will buy again.

Svar från Housify
I’m very happy.
I ordered two lovely onyx bedside tables. The service was quick and efficient and the quality of the tables is really good. I’m very happy.

Svar från Housify
Lovely mirror, well packaged
Very well packaged and delivered as described. Very exited about putting it on my wall!

Svar från Housify
Thanks to Instagram that I found…
Thanks to Instagram that I found Housify and their fabulous range of products. From my initial order of a chair the communication was 5***** and within 2 days I received my order. The packaging totally ensured no damage whatsoever. What a fabulous service. From a very happy customer x

Svar från Housify
Breath of fresh air…
I am moving house & have ordered all new furniture from various interior companies online. Housify have been by far the best. I can not recommend them enough. Next time I shop I will check in first to see what they have as it makes life a lot less stressful using them

Svar från Housify
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.







