It’s been such a good experience from initially meeting Sue Pascoe in Swansea to her continued good communication ever since through to the delivery of the hot tub. The delivery lads,Justin,har... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We purchased our hot tub from Hotspring hot tubs 14 years ago ,we are still using it regularly nice to chill out after a long day at work. Would definitely recommend “Hotspring Southwest&Wales who t... Se mer
If I could give a minus review I would without hesitation. Wish I could post a picture of it as a warning. Ignoring all the false delivery promises, ordered 18 Feb 23, wasn't delivered and commissio... Se mer
We have had our Hot Tub for about 14 years and the time came to order a replacement lid. This we did in mid-December ‘25 and today it was fitted by Ted who brought it all the way from Bristol. The de... Se mer
Företagsinformation
Informationen kommer från olika externa källor
HotSpring has been supplying Hot Tubs for 40 years and has become the World’s Number One Hot Tub choice, with over 1 million happy customers Worldwide. Based in San Diego, HotSpring leads the industry in the design, engineering and manufacture of energy efficient Hot Tubs and has won numerous awards. HotSpring is part of Maco (a Fortune 500 Company). HotSpring South West & Wales has many years of experience and many happy customers, and you will find that everything you need is available in our Bristol, Plymouth, Chepstow, Swansea, and newly-opened Cardiff showrooms. Every person in our organisation is committed to following our Mission Statement: To be the dominant choice in the UK market for hot water relaxation products. To conduct business in an ethical manner that defines the standard for the industry. To provide the consumer with the ultimate shopping experience, buying assistance and after Sales follow-up.
Kontaktuppgifter
Bristol, Cardiff, Swansea, Plymouth and Chepstow, Storbritannien
- 0800 033 7846
- marketing@hotspringsouthwest.co.uk
- hotspringhottubs.co.uk
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 44 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Simon is the hot tub man!
Just been in to Swansea. Met Simon. He was extremely helpful and very knowledgeable. Make sure you speak to him about all your hot tub needs. Thanks for your help.
Hotspring Swansea
Into my second year with the Limelight Pulse . Quality tub . Hotspring after sales advice always available to help with any questions. Particularly Simon in Swansea , always keen to discuss your experiences and impart his knowledge. Thanks for all your help past and future.
Customer service is great
Customer service is great. Delivery when they said they would and set up all done before they left. And they are on the end of the phone to answer any questions I have.
Had my hotspring tub delivered 3 years…
Had my hotspring tub delivered 3 years ago today, initial issue with it with regard to scratches in the corner and dent in side from where it was brought into the garden. This was rectified by hotspring asap, cant fault the aftercare. I also buy my chemicals from hotspring, initially online, but more recently in store in Dobbies, they are always extremely helpful there, particularly Simon.
Super people to deal with!
Super people to deal with, from choosing our hot tub, installation and set up to on-going maintenance. Great choice of products and very knowledgeable staff. Highly recommended! 😊
Instalation was very helpful and…
Instalation was very helpful and informative... Also the purchase was easy.
8 years of Hot tubs
Bought our hot tub and have now had it for 8 years without any issues. Always collect our salts and equipment from Hot Springs, always friendly and helpful for chemicals, would recommend always.
Very helpful staff
Very helpful staff, knowledgeable and nothing too much trouble. They have always been on the end of the phone if I needed any support.
I would definitely recommend them.
Cheaper to run than expected
Having bought a Hot Spring Relay about six years ago, I am still amazed at how cheap it is to run despite rising energy costs. Really impressed and it has been a great asset. Just love it!!!!
There people who work here was amazing…
There people who work here was amazing and the hot tub are nice and great price and lovely people
Very helpful
Saltwater sovereign hot tub
We've had hot tub 15 months.The before and after care service is excellent . Hot tub is amazing but We have had a few issues which they came out and sorted within the 12 months.
Great service from the start…
Great service from the start when we met Josie in Swansea. She continued to communicate very effectively throughout the entire purchase process. The two delivery guys Jack and Josh were awesome and went above and beyond. I had an issue whereby the tub didn’t come with a subwoofer as it should with the music option, but that has now been scheduled for installation.
Rob and the Team have been fantastic…
Rob and the Team have been fantastic from first visit. The knowledge and genuine level of understanding has been second to none. Would and have highly recommended their sales and service. Anyone unsure should go speak with Rob, he will make sure you feel welcome and provide you with a breath of honest fresh air.
Excellent experience all round, faultless
Rob was a great help when purchasing and made the experience very easy. Always available on the phone for advice and helpful whenever we needed it.
Great team installed and set up, couldn’t fault the whole experience. Highly recommend.
A very helpful and knowledge team
A very helpful and knowledge team, Genna, Stuart, Joshua, Matt and Dee. We have our hot tub for just over a month and we love it. I have no hesitation in recommend them for their sales, installation and service expertise.
Fantastic advice from Simon
Fantastic advice from Simon, as per usual. Highly recommend.
Simon was super helpful
Simon was super helpful _very kniwkegabke, wukk definitely get chemicals here again, great service
I have the relay hot tub and have had…
I have the relay hot tub and have had it a few years, it is the best thing I ever did buying this. Sue sold me the hot tub, she was extremely helpful, tons of advice. Sue continues to be helpful by phone or in person. Amazing service
Chepstow showroom
I Spoke to Simon in Chepstow after coming in for some chemicals and ended up having a a really good chat with him. What a lovely bloke
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