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Hostens Omdömen 796

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TrustScore 4.5 av 5

4,7

Webbhotell
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Skriv ett omdöme

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I am proud to say I am a Hostens client. Hosting is excellent and offers all services needed for each projects needs. The prices are allways the best in the market and the user interface is extremely... Se mer

Betygsatt 5 av 5 stjärnor

I have been using Hostens for a small business website for three years and the service has been excellent. Ieva recently helped me sort out a billing question and explained everything in a clear con... Se mer

Betygsatt 5 av 5 stjärnor

No matter how many times I contact their support team, they are always quick to respond and help solve your problem. Every time I am happy to use their services. Special thanks to Michail for respo... Se mer

Betygsatt 5 av 5 stjärnor

I had issues with my web files which I didn't upload properly. Within 3 minutes of explanation to Hostens admin called Michail, he pointed me to the issue and was resolved in one click. Hostens also h... Se mer

Företagsinformation

  1. Webbhotell
  2. DNS-leverantör
  3. E-postleverantör

Informationen kommer från olika externa källor

Hostens is a division of the leading hosting provider company in Lithuania 'Interneto vizija', Ltd. This company operates under such brands as Hostens, Time4VPS, and Serveriai.lt. All these divisions use a modern TIER III Data Center owned by ‘Interneto vizija’ and located in Vilnius, Lithuania. Hostens offers an affordable and high-quality hosting service to the global market. With a focus on individuals as well as small businesses, we aim to provide not only the best prices but totally clear and simple hosting packages without any hidden conditions and fees.

30 days money-back!

Hostens offers its customers a 30 day money-back guarantee.

This guarantee allows customer to order our services with full confidence and zero risk. Consequently, customers may request a full refund within 30 days of initial sign-up and be refunded all fees paid to-date. More details at our refund policy

Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

796 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 50 % av sina negativa omdömen

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Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer
Betygsatt 5 av 5 stjärnor

They are very good!

They are very good. Michail really helped me with situation. Very fast response and help when you need it. All the best.

6 maj 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Review for Hosten Server Provider:

Review for Hosten Server Provider:

I’ve been a loyal customer with Hosten for some time, but today’s experience was absolutely unacceptable. I reached out to them immediately after noticing an unexpected auto-charge on my account — a transaction that happened just minutes before I contacted them. Despite the timing, they refused to refund it.

What made things worse was the dishonesty and wordplay from customer service. I was told I was speaking to a “manager,” only to realize this person was operating remotely and giving me runarounds rather than real support. It felt like a deliberate attempt to confuse and avoid responsibility.

I’m genuinely disgusted by how this was handled. As someone who trusted their services, this experience has completely changed my view of the company. I’ll be making it a point to educate others about these kinds of practices so people can make informed choices before signing up. There is not reply to the service but piece of advice Teacher customer service not to lie to keep people entertain while they’re trying to do the work.

22 april 2025
Omdöme utan inbjudan
Logotyp för Hostens

Svar från Hostens

Hello Jay Marcas,

Thank you for taking the time to leave a review. We’re sorry to hear that you’re unhappy with your recent experience, and we’d like to take a moment to clarify the situation.

The domain in question was set to auto-renew in your account, and the renewal invoice was generated on February 14, 2025. Our system is designed to automatically renew services if credit cards are added to the account to prevent unintentional expiration, especially with domains.

As a customer, you have full access to manage your services in the Client Area, including the ability to disable auto-renewal or remove your saved payment methods. We also provide step-by-step instructions in our Knowledge Base on how to:

https://www.hostens.com/knowledgebase/how-to-cancel-an-invoice/
https://www.hostens.com/knowledgebase/how-to-disable-auto-renewal/

Unfortunately, we did not receive any communication from you before the charge was processed. As a 24/7 support provider, we’re always available to assist — had you reached out sooner, we could’ve helped you manage the renewal settings before the domain was renewed.

It’s also important to note that domains are third-party services, and once renewed, the registry processes them instantly — making the service non-refundable, as clearly outlined in our Refund Policy. This policy applies to all clients equally:

https://www.hostens.com/legal/refund-policy/

Regarding communication with our support team:

At no point did our staff lie or mislead you. You were correctly informed that Hostens manager is not available via live chat and that you could reach them via email. You did so, and our manager followed up with a clear explanation.

We always strive to be honest, transparent, and professional in every interaction, and we regret that this experience did not meet your expectations. That said, we hope this clears up any confusion, and we remain available to help with any future questions or needs.

Kind regards,
The Hostens Team

Betygsatt 5 av 5 stjärnor

Amazing Customer Service provided by human.

I have been using Hostens for long time. The services may fit or not your needs in terms of technology, but they have a lot of options and offer many resources such as e-mails panels and other easy auto installers for some cloud software, at a very reasonable price.
Regarding the customer service, it is the best I have seen in any of the Hosting Providers, with friendly people (no bots) who will help you even on a Sunday before 5 minutes.
Dmitrij did a great job helping with a suspended account I had.

23 mars 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

came to a business compromise very quickly

My complaint was listened to with patience and understanding, also forwarded to the person in charge of decision - Ieva. Then the discussion was constructive with her and we came to a business compromise very quickly.
Thank you!

9 januari 2025
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer