I needed to quickly find a quality snack gift that could be delivered to a hospital room on the same day. I was delighted when I found the Hospital Gift shop because their products looked good, were... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
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Balloon arrangement I ordered was great, however I received an email that it was delivered but it was not. I had provided the patient's name and room number as well as paid a $15 delivery fee but 24 h... Se mer
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company states same day delivery for orders taken before 1:00 pm. My order, paid at 12:00 but were delivered the next day. disappointing. Flowers were exquisite!! Diane was very helpful and reassu... Se mer
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Have ordered from Hospitalgiftshop.com more than once. Their website makes it easy and their customer service makes it better! Great at communicating (via text which is awesome) and they wait to deli... Se mer
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Företagsinformation
Om HospitalGiftShop.com
Skrivet av företaget
HospitalGiftShop.com | Same Day Hospital Gift and Flower Delivery
HospitalGiftShop.com makes it simple to send same-day hospital gifts, flowers, balloons, and personalized care packages to loved ones across the United States and Canada. We help families, friends, and colleagues deliver thoughtful gifts directly to hospital patients, making it easier to stay connected during life’s most important moments.
Whether you are sending get-well flowers, new baby gifts, or a comforting care package, our carefully selected collection of hospital-safe gifts ensures a personal and meaningful delivery experience. We specialize in same-day hospital delivery of fresh flowers, plush toys, chocolate baskets, balloons, and custom gift sets designed to bring smiles and support.
Our 100 percent satisfaction guarantee backs every order. If a patient is discharged or transferred before delivery, we will reroute your gift at no additional charge to ensure it still reaches your loved one.
Join thousands of customers who trust HospitalGiftShop.com to deliver comfort and care when it matters most. We proudly help send love and care to 8,000+ hospitals in the US and Canada. When someone you care about is in the hospital, your support should arrive just as quickly as your concern. That is our commitment.
HospitalGiftShop.com makes it simple to send same-day hospital gifts, flowers, balloons, and personalized care packages to loved ones across the United States and Canada. We help families, friends, and colleagues deliver thoughtful gifts directly to hospital patients, making it easier to stay connected during life’s most important moments.
Whether you are sending get-well flowers, new baby gifts, or a comforting care package, our carefully selected collection of hospital-safe gifts ensures a personal and meaningful delivery experience. We specialize in same-day hospital delivery of fresh flowers, plush toys, chocolate baskets, balloons, and custom gift sets designed to bring smiles and support.
Our 100 percent satisfaction guarantee backs every order. If a patient is discharged or transferred before delivery, we will reroute your gift at no additional charge to ensure it still reaches your loved one.
Join thousands of customers who trust HospitalGiftShop.com to deliver comfort and care when it matters most. We proudly help send love and care to 8,000+ hospitals in the US and Canada. When someone you care about is in the hospital, your support should arrive just as quickly as your concern. That is our commitment.
Same-Day Bedside Delivery
We offer guaranteed "same-day" delivery on select items!
Need to get a gift to your loved one in the hospital today? Any of our gift items in our Same Day Delivery category would be a great choice! From flowers, to balloons to yummy chocolate gift baskets! Our gifts are sure to bring a smile to your loved one's face! (Note: Order's must be placed before 1pm in the recipient's time zone in order to eligible for same-day delivery).
Kontaktuppgifter
16950 Via de Santa Fe, Suite 5060-151, 92067, Rancho Santa Fe, USA
- 5672677600
- customerservice@hospitalgiftshop.com
- hospitalgiftshop.com
3,9
Bra
16 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 99 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
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The flowers were not delivered as…
The flowers were not delivered as promised, and when they did deliver them, they were wilted, and some of them looked dead. I would not use the service again or advise anybody else to. The quality of the flowers for the amount of money I paid was not good.
5 maj 2026
Svar från HospitalGiftShop.com
We sincerely apologize that your order did not arrive as expected and that the quality of the flowers did not meet your standards. We understand how disappointing this must have been, especially for such an important gift. Providing fresh, beautiful arrangements and reliable delivery is very important to us, and we regret that we fell short in your experience. We have reached out to you regarding this and we look forward to working with you.
Speedy Gifts To Bring A Smile
The balloons and candies were packaged nicely. Easy to order online. The store rep notified me of substitutions. Quick delivery.
3 maj 2026
Svar från HospitalGiftShop.com
Thank you for your wonderful feedback! We’re so glad to hear the balloons and candies were nicely packaged and that the online ordering process was easy. We’re also happy our team kept you informed about substitutions and that the delivery was completed quickly. We truly appreciate you choosing us!
Svar från HospitalGiftShop.com
Thank you so much for your kind words! We’re delighted to hear your mother loved the flowers. We truly appreciate you choosing us and hope to assist you again in the future.
It was delivered on Monday
It was delivered on Monday , and my granddaughter love her gifts.
4 maj 2026
Svar från HospitalGiftShop.com
Thank you! We’re so happy your granddaughter loved her gifts and that everything was delivered successfully on Monday. We appreciate you choosing us!
Customer service was very responsive
Customer service was very responsive and resolved my issue satisfactorily
3 maj 2026
Svar från HospitalGiftShop.com
Thank you for your feedback! We’re glad our customer service team was able to respond quickly and resolve your issue to your satisfaction. We truly appreciate you giving us the opportunity to assist you.
Very nice satisfied
26 augusti 2025
Svar från HospitalGiftShop.com
Thank you for your feedback! We’re so glad to hear you were satisfied with your experience. We truly appreciate your support!
The flowers I ordered where delivered…
The flowers I ordered where delivered to a patient in the hospital. She said they were beautiful.
24 april 2026
Svar från HospitalGiftShop.com
Thank you! We’re so happy to hear the flowers made it to the hospital and that she thought they were beautiful. That truly means a lot to us.
Late responses and did not see what…
Late responses and did not see what arrangement looked like when given to patient.
1 maj 2026
Svar från HospitalGiftShop.com
We’re sorry to hear you were disappointed with the communication regarding your order. Our records show that an order confirmation and delivery confirmation were successfully sent, though we understand you would have liked additional updates. At this time, we do not provide photos of completed arrangements, but we appreciate your feedback and understand how helpful that could be. Thank you for taking the time to share your experience with us.
Flower arrangement was nothing like the…
Flower arrangement was nothing like the picture advertised. Very disappointed
1 maj 2026
Svar från HospitalGiftShop.com
We’re sorry to hear the arrangement didn’t meet your expectations, and we understand how disappointing that can be. We always aim to match the design shown, but sometimes substitutions are necessary due to seasonal availability or supply changes. We truly appreciate your feedback and the opportunity to improve.
Delivery fee was higher
Delivery fee was higher going through gift shop
directly on edible arrangement website.
Was nice to get delivery confirmation.
1 maj 2026
Svar från HospitalGiftShop.com
Thank you for your feedback—we’re glad the delivery confirmation was helpful. We also appreciate your note about the delivery fee. Pricing can vary depending on how the order is placed and the fulfillment channel used, but we understand how that can be frustrating. Your comments are helpful and will be shared with our team as we continue reviewing the overall experience.
Good service after delay.
The delivery was delayed, but the customer service was excellent. Flowers were forwarded to the home address and were very pretty. Thank you.
1 maj 2026
Svar från HospitalGiftShop.com
Thank you so much for your kind words. We’re glad our team was able to help redirect the delivery and get the flowers to the home address. It’s wonderful to hear they were well received and appreciated. We truly value your feedback and your support.
Exactly what I needed and ordered
Exactly what I needed and ordered, delivered quickly and helpful to mother and baby. A big thank you for excellent products and services.
29 april 2026
Svar från HospitalGiftShop.com
We’re so happy to hear everything arrived quickly and was just what you needed. It means a lot to know the flowers were helpful for both mother and baby. Thank you for taking the time to share such kind feedback—we truly appreciate it.
Order was placed at 12:24 pm on Monday…
Order was placed at 12:24 pm on Monday April 27. I got an email on Tuesday at 3:19 saying the order was delivered. My niece was discharged from the hospital on Thursday and still did not receive the order once she was discharged. I then got an email saying that they needed an address to reroute the delivery so she got the delivery on Friday even though when I initially placed the order, it said it would be same-day delivery so she had no order for while she was in the hospital.
28 april 2026
Svar från HospitalGiftShop.com
Thank you for sharing your experience, and we’re sorry for the frustration this caused during an important time. For context, the delivery was completed to the hospital and we received confirmation of delivery. When our team followed up after the concern was raised, the hospital was unable to locate the order at that time. To ensure your recipient still received it, we offered and completed a reroute to the updated home address as soon as it was provided.We understand this wasn’t the smooth experience you expected and appreciate the opportunity to clarify and improve.
Photo looked nothing like the end result
I got several notifications that the receiver’s name could not be found in the hospital which they did eventually find. However, the flowers I ordered looked nothing like the flowers that were delivered unfortunately.
27 april 2026
Svar från HospitalGiftShop.com
We’re sorry for the frustration with the hospital delivery and the disappointment with the final arrangement. We also understand your concern about the flowers not matching the photo. Substitutions may sometimes be necessary due to availability, but we always aim to maintain the overall style and value of the arrangement. We appreciate your feedback.
Delivery was on time, but that’s all I was pleased with.
Delivery was on time, but the bouquet that was received was not even resemblance of what was ordered. I had ordered a beautiful white variety of flowers, and my recipient received red, purple, and yellow with just a splash of white. I was notified that some of the flowers may need to be substituted after placing my order, but it wasn’t even reminiscent of what I had envisioned or experienced with other floral orders from other companies I’ve purchased in the past. I will not use this website again.
27 april 2026
Svar från HospitalGiftShop.com
We’re sorry to hear the arrangement didn’t meet your expectations. A substitution notice was sent prior to delivery due to the original bouquet’s unavailability. That said, we understand your disappointment that the final colors and look did not reflect what you envisioned, and we appreciate you sharing this feedback so we can continue improving.
Ease of order and delivery
Ease of order and delivery.
Only thing that would have been nice, would have been a picture of the arrangement ordered
25 april 2026
Svar från HospitalGiftShop.com
Thank you for your feedback—we really appreciate you sharing this. We understand how helpful it can be to see the actual arrangement that was delivered, especially when sending something meaningful. While we don’t currently provide photos of each completed order, your suggestion is valuable and has been shared with our team for consideration as we look for ways to improve the customer experience.
Svar från HospitalGiftShop.com
Thank you for your kind feedback—we’re glad to hear the delivery was easy and prompt!
Thanks so much for the order and…
Thanks so much for the order and getting to the room on time. The flowers were beautiful!!
24 april 2026
Svar från HospitalGiftShop.com
Thank you so much for your kind words! We’re delighted to hear the order arrived to the room on time and that the flowers were beautiful. We truly appreciate you choosing us.
Very communicative and flexible on when…
Very communicative and flexible on when and where to deliver.
24 april 2026
Svar från HospitalGiftShop.com
Thank you for your kind feedback! We’re so glad to hear our communication and flexibility made your experience a positive one. We truly appreciate you choosing us and hope to assist you again in the future.
We didn't receive the bear with our…
We didn't receive the bear with our purchase. The Flower shop said it was an error due to processing from the website since it's a third party. They couldn't deliver it afterwards because they didn't have a driver and they were going to close. The flowers were nowhere nearly worth the price of what we got. Overpriced and cheap looking.
23 april 2026
Svar från HospitalGiftShop.com
We’re truly sorry to hear about your experience and understand how disappointing this must have been. We sincerely apologize that the plush bear was not included with your order. A refund for the bear has been issued, and we have also reached out to request a photo of the arrangement so we can personally review the quality concerns with the designer. We understand how important these gifts are, and we regret that we did not meet your expectations. Thank you for bringing this to our attention.
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