I recently used Horologium to arrange a warranty repair on watch in Canada. The process was smooth and simple, and the watchmaker they chose (James at Otto Friedl in Vancouver) to do the work was exce... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Excellent service all around! Great response timing, clear about what was going to happen to my watch. The horologist, Jason, explained the process and was responsive to email. The rest of the team wa... Se mer
Great experience working with Harris in NY for a minor service on my new Lorca Model 2 to get it back in spec. Good communication, worked with me to have it delivered back home at a time convenient... Se mer
Great communication from both Tamie at Horologium in the UK and from Jason at the local service partner in the US, Saving Time. Shipping instructions were very clear, and there were email updates from... Se mer
Företagsinformation
- Klockbutik
- också i
- Urmakeri
Skrivet av företaget
Watch service centre for independent brands and vintage watches
Kontaktuppgifter
1 Park Street, SL6 1SL, Maidenhead, Storbritannien
- service@horologium.uk
- horologium.uk
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I just think this is one of the best…
I just think this is one of the best customer service experiences I’ve had.
Great job and efficient service
Great service to repair my Studio Underdog Watermelon when I dropped and broke the crown. Incredibly responsive team, efficient turnaround and reasonably priced. Will use again.
Spot on, brilliant service and highly recommend
Ace, swift correspondance, collection and delivery was spot on.
Omega Seamaster Chronograph - service/repair
Superb service and sensibly priced. Exceeded expectations. Thank you v much!
Pierce Triple Calendar
Not an easy repair by any means but I’m very pleased with the work carried out by Raphael and his team. Their knowledge and perseverance has brought me back a watch I thought was not repairable. Not only that but the aftersales support has been great too; answering my questions with patience and offering advice on the complications. Highly recommended and would not hesitate to use again
Great service
Great service. I had a minor issue and they helped me get it handled quickly. Thanks!
Ollech&wajs m-4 divers watch
I had a great experience with horologium Ltd. I've a Ollech&wajs 2004 divers watch which needed a new crown and crown tube, new crystal and a service, living in Ireland I reached out to several companies to no avail. I even contacted Ollech&wajs in Switzerland and they couldn't help citing unavailability of parts for old models! I found Horologium after much searching and from the get go they were 100% professional, Raphael answered all my questions promptly, and today I received my watch back running well, in fact running like a Swiss watch! I would definitely recommend Horologium and will certainly be using them in the future. Thanks for reading.
Botta Uno 24 Repair
Fantastic service from Horologium!
Needed a replacement battery for Botta Uno 24 watch as well as a minor repair to the watch dial (not a brand I can commonly find in the UK anymore). Speedy responses to emails and watch was fixed within a week.
Highly recommend, thanks so much for your help!
Brilliant
Brilliant, quick and honest service. Received my watch back packaged with extreme care and even included a complementary watch cloth displaying the company name, just an added feature for a watch nerd!
Excellent Work
Excellent. Two watches I'd given up hope of getting fixed - an Omega Seamaster Quartz and a Seiko kinetic - both returned in full working order. Next time I need a service or repair I'll go straight to Raphael and his team. Highly recommended.
Highly professional and experienced
Fantastic service on 3 of my wife's watches by Raphael and the team. A very professional establishment with great care and attention to detail given. Customer service is 5* and the prices are more than reasonable. I highly recommend anyone to use Horologiums services.
Wholly professional.
An excellent, professional and courteous service. A much loved watch (for over 40 years) repaired and restored to superb condition. Very pleased and grateful.
Botta Uno24 repair
I was directed to Horologium by Botta as its recommended UK repair centre for my much loved Uno24. Mr Pfund was very responsive to all my requests, and the watch has been returned promptly in excellent order. Thank you.
After over 40 years of owning my Rolex…
After over 40 years of owning my Rolex GMT and it never keeping time, despite several services by Rolex, it was regulated accurately by Horologium first time. Thanks a lot and highly recommended.
Perfect for any watch you really care about
Great service and excellent communications. My Icelandic watch needed a repair to the crown and when I dropped it off, the work was clearly described to me. Slight problems getting the necessary parts were relayed to me and I was kept fully informed throughout. I now have my watch back - looking great and working again. I've no hesitation in recommending Horologium wholeheartedly.
My wife bought my watch from the…
My wife bought my watch from the smallest watchmaker in the world in Iceland, nearly 12 years ago. It was engraved for me and it is my most treasured possession.
The watchmaker in Iceland recommended Horologium to service my watch and they were fantastic, it came back as if it was brand new . Horologium were wonderful to deal with and so professional ,I thank them .
Excellent communication via email and…
Excellent communication via email and telephone. Receipt of watch confirmed. Watch adjustment carried out promptly for fair price. Properly packaged for return with tracking no. Would use again
I would use Horologium again and I'd absolutely recommend
I really dislike leaving reviews, but on occasion, when I'm genuinely impressed, I'll give it a go.
A genuine, honest and professional service throughout. Watches often hold such personal, sentimental and monetary value, often irreplaceable. I felt like there was a lot of respect and trust in our communication. The service was impeccable, and of a high standard - so thank you!
Excellent, personal service.
Excellent personal service from start to finish. Parts were delayed by mail from Iceland for my JS Watch but I was kept informed about this and the watch was returned promptly, in great working order. Highly recommended.
Really professional service
Really professional service, repair carried out quickly and watch arrived back really well packaged.
I will use Horologium again.
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