Our kids absolutely ADORE these bikes! Have tried a few and hands down these are the firm favorite, could not recommend more!!
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
A brilliant little bike and helmet for my toddler son. Beautiful coloured bikes and really sturdy along with an adjustable helmet.
My son was lucky enough to receive an Airo from his auntie, it’s been absolutely fantastic at getting him to grips with riding a bike, he is so confident with it and just flies around. It’s a beautifu... Se mer
Sent the wrong bike. No way of contacting company other than email. Very disappointing service. Would not recommend. Update - see reply from Hornit, although it has taken almost 3 months for them... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Combining innovation, style and safety, our award-winning bikes and cycling accessories have been created to stand up to the demands of real-world riding conditions. Since 2012, we’ve made it our mission to make cycling safer, more accessible and more fun whether you’re 5 or 75.
Kontaktuppgifter
Exeter, Storbritannien
- info@thehornit.com
- hornit.com
4,1
Bra
34 omdömen
Har besvarat 100 % av sina negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Balance bike
Fast delivery, lovely bright green bike with thick wheels. The bike is super cool!!
Had an issue with setting bike up (my fault) customer service was so quick and eager to get this resolved
My son loves it!
3 juni 2024
Omdöme utan inbjudan
Outstanding Customer Service
Contacted customer service because part broke on Clug Roadie, sent me a replacement despite being out of warranty! Outstanding customer service.
7 maj 2023
Omdöme utan inbjudan
Airo Hornit... simple the best
Airo Hornit,
Sooooo beautiful balance bike!
Stylish and very, very, very light. Everyone look at the bike and many ask where did I get it.
My daughter is happy. Mammy is happy. I am happy.
What else can I ask?
Well done!!
15 december 2021
Omdöme utan inbjudan
My Hornit bicycle horn developed a…
My Hornit bicycle horn developed a fault so I sought advice from the company’s staff. It was clear I needed a replacement horn. The service was friendly and prompt and deserved 5 stars. Well done Hornit!
22 juli 2022
Omdöme utan inbjudan
This Company is excellent
This Company is excellent. A response to my email was immediate and supportive. A friendly and customer orientated approach offering advice and a solution to my enquiry. Congratulations to Hornit.
2 mars 2022
Omdöme utan inbjudan
Great products and amazing customer service
We bought our two girls a nano horn each, and they love them. Unfortunately there was an issue with one of them so I contacted Hornit - the customer service has been exceptional and a replacement was sent out immediately. An absolute gem of a company and highly recommended.
2 juni 2021
Omdöme utan inbjudan
Superlight Balance Bike !!!
Woohoo how refreshing to deal with a company that really appreciate your business.My little grandson who is18 months old absolutely loves his AIRO Balance Bike and goes everywhere on it !! He got on it as soon as he opened the box! It was an absolute pleasure to deal with Hornit + thanks to the owner + Gigi for their excellent advice and Top service! I ordered the bike and it arrived the next day. You will be amazed how easy it is for a youngster to pick up ride and go where they want to go. My daughter picked the colour white and it looks really slick and sporty!!! Thanks so much + Keep up the fantastic work!
23 maj 2021
Omdöme utan inbjudan
Excellent company and the Bikes are boss
Got a great balance bike for my son from Hornit, he is over the moon with it. The customer service was brilliant too, I had an enquiry and the response from Gigi was quick and very helpful. I would certainly recommend them and there products.
2 december 2020
Omdöme utan inbjudan
Amazing aftersales customer service
Amazing aftersales customer service. Amazing products. In this day and age was blown away by the amazing customer service I received.
15 oktober 2020
Omdöme utan inbjudan
My products arrived this morning
My products arrived this morning. Delighted with the product and fitted. Bikes now slotted into the Clug Hybrid.
Have suggested Hornit review delivery confirmation as had to chase and perhaps change the way they respond when a customer sends feedback, it's not defended but looked into. Perhaps just a bad day as previous comments on customer service is superb.
5 september 2020
Omdöme utan inbjudan
Great company with great products.
Great company with great products.
I ordered 2 of the Hornit Clugs, and they were dispatched really quickly. I then took a while installing them and realised, my bike tire was too small for the size i'd ordered on one of the Clugs. Emailed the team, and the excellent Gigi responded quickly and allowed me to easily change over for the smaller size. I now have both my bikes against the wall, and am very happy customer indeed!
25 augusti 2020
Omdöme utan inbjudan
Outstanding Customer Service!
I dealt with Gigi at Hornit - from start to finish I received 5 star customer service - very polite & friendly - prompt responses and dealt with my queries very quickly. Would 100% recommend purchasing from them.
11 maj 2020
Omdöme utan inbjudan
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