Company closed, they have recently sold the business to Gap. So Business as usual with a new owner and large product range on new Gap website. Contacted Kate and she was very helpful with my onli... Se mer
Plats
Byt platsUnit 3A-3C Vics Yard, Quarry Crescent, Pennygillam Industrial Estate, PL15 7PF Launceston, Cornwall, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We had 12 windows and 2 doors replaced in our cottage which is over 150 years old, thick granite walls where nothing is very vertical and nothing particularly level. The windows we chose are of the hi... Se mer
Outstanding service every time! Ordered online, then had to make a few changes when picking up. Josh was amazing - understood what I needed and suggested the correct options instead of what I’d ordere... Se mer
Ordered guttering supplies Monday afternoon for collection from Horizon Launceston. Early Tuesday morning they were in my driveway! Saved me a trip, saved fuel as they were coming this way anyway, no... Se mer
Företagsinformation
Skrivet av företaget
Specialist suppliers of fascias, soffits, gutters, bathroom panels, windows, doors & much more, within Cornwall and Devon & Online to both trade & DIY
Kontaktuppgifter
Unit 3A-3C Vics Yard, Quarry Crescent, Pennygillam Industrial Estate, PL15 7PF, Launceston, Cornwall, Storbritannien
- 01566 773777
Company now taken over by Gap
Company closed, they have recently sold the business to Gap. So Business as usual with a new owner and large product range on new Gap website. Contacted Kate and she was very helpful with my online order from Launceston store.
28 juli 2024
Omdöme utan inbjudan
Friendly Efficient and Professional
We had 12 windows and 2 doors replaced in our cottage which is over 150 years old, thick granite walls where nothing is very vertical and nothing particularly level. The windows we chose are of the highest quality and they were installed and fitted to the highest standards. We are more than happy with our new windows and doors. We found everyone we dealt with at Horizon Launceston to be very efficient, professional and friendly and would not hesitate to recommend them.
24 april 2024
Omdöme utan inbjudan
Excellent help
Excellent help. A minor snag with the picking could have lead to a job stop. Instead, the Launceston team pulled out all the stops to get the parts on site to complete the work. Very much appreciated!
2 oktober 2023
Good personal contact.
29 augusti 2023
Outstanding service every time
Outstanding service every time! Ordered online, then had to make a few changes when picking up. Josh was amazing - understood what I needed and suggested the correct options instead of what I’d ordered! Very patient and professional, even cut the drainpipe so I could fit it in the car.
5 juli 2023
Great service from start to finish .
Great service from start to finish .
Would highly recommend Horizon to anyone.
30 juni 2023
Ordered on line and easy collection
21 maj 2023
Brilliant and very helpful people
16 februari 2023
Absolutely outstanding service from Jamie
Absolutely outstanding service from Jamie in Launceston. Nothing is ever too much trouble regardless of how busy he always is, he goes above and beyond to help his customers. Will definitely use Horizon Plastics for future works!!
31 januari 2023
Omdöme utan inbjudan
So easy to order and Jamie contacted me…
So easy to order and Jamie contacted me to point out I had made a colour mistake with the cladding accessories.
Which was extremely helpful 👌
30 december 2022
Friendly knowledgeable staff
Bought some Pvc doors from these guys and was very impressed with there product knowledge and service. Professional from start to end.
14 oktober 2022
Omdöme utan inbjudan
Beware
So I ordered a door with hinges on the right, handle on the left from the inside. What I got was exactly the opposite. I queried this and Horizon admitted it was their error but because my builder didn't notice it within 7 days of delivery, Horizon wouldn't replace this door with a correct one as per my order. #notamused #wasteof£650
8 augusti 2022
Omdöme utan inbjudan
Svar från Horizon Plastics - Launceston
Dear Alison,
Firstly, let me apologise for the confusion and subsequent issues you have had on this job.
We pride ourselves on our customer service here at Horizon, and we take all complaints and issues very seriously.
When we provide the sign off for all customers, all items are seen from outside and we apologise if this wasn’t made very clear to you.
We are working on implementing a new wording on our sign off forms that makes it very clear that this is how we plan for all jobs.
Please email us directly to see how we can best assist you with this enquiry.
I hope we can continue to work together in the future with any works you may have planned, and can assure you that we truly appreciate your continued business.
Kind Regards,
Horizon Plastics
Greatt customer service from Josh
Great customer service from Josh yesterday at Horizon Plastics at Launceston. Totally recommend this firm !
11 oktober 2022
Omdöme utan inbjudan
They care about the planet!!
Ordered guttering supplies Monday afternoon for collection from Horizon Launceston. Early Tuesday morning they were in my driveway! Saved me a trip, saved fuel as they were coming this way anyway, no charge! Excellent customer service, many thanks to Simon at Horizon for arranging it, what a pleasant surprise!!
23 augusti 2022
Omdöme utan inbjudan
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