Homrest Omdömen 

I ordered this and received it and it’s a completely different blue than the pics. I took pics and have emailed them numerous times and if I don’t get at least 1/2 of my money refunded, then I will notify the BBB and see what they suggest I do. Your company has offered me $15 then $20 which is ridiculous. Let me know how you want me to proceed . Thank you, Deborah Arbuckle

PRODUCT QUALITY, PRICE, AND PROMPT DELIVERY SERVICE, VERY PLEASED!

The chairs are pretty good. Very comfortable. There's a sort of a bar going across the lower back that keeps coming undone and the whole kit and caboodle is missing one piece on the back of one of the arms a little stop thing. It was a bit of a project to put them together. But still, I think I would recommend them. I tried the right to customer service to get that little stop replaced but I haven't heard anything.

Never received

Table already rusting also the chairs. Not a month old.

I found a great chair for my classroom at a great deal. Unfortunately it had a small tear on it due to shipping. I emailed them right away and their customer service team worked with me for over a week to try to fix the problem. I was so impressed that they went out of their way to make sure I was happy with the outcome.

I love the canopy but didn't care for the side shades so I'm not using them.

The office chair I ordered will not work for me. It is very uncomfortable and will not raise high enough.
i need to return it. communications with their office has been difficult.

I received my patio umbrella late. The umbrella had no assembly instructions. The lights does not work. Customer service is very very poor communication/help.

Metal brackets on the joints were not very sturdy, the frame itself as a whole is very fragile, the extenders that attach to the frame broke which made us not want to continue to put it together. Definitely not a heavy duty frame!!

Seems to be a quality recliner chair, quite comfortable,and easy to operate,

We purchased four patio lounge chairs and have had them less than 3 months. All four are rusted, discolored and extremely poor quality. My daughter cut her finger moving one because it was rusted... and I actually have a burn on my arm from resting it on the arm rest. Customer service “graciously" offered $30 and then $40 - and then attempted to explain that it is normal for a chair in the sun to get hot... Horrible product, horrible customer service.

Very hard to put together, very long process

The product was easy to assemble, arrived on time and is a good strong moveable staircase with handrails. The only consideration is that it needs to be up against a strong surface for stability when using.

Fast delivery and glad it has the tray for cups.

The chair overall is a good item. The wood however is very easy to scratch upon assembly. Fairly easy to assemble recommend 2 people.

Good communication and fast

I purchased a set of Homrest PE Rattan Wicker Patio Lounge Chairs with Wheels thinking I was getting a quality product based on the glowing reviews on their website. Less than two months later, the metal frames began rusting severely from the inside out. Every time it rains, these chairs leak heavy orange rust puddles all over my concrete pool patio, causing significant property damage.

When I reached out to customer service with photos of the defective chairs and the stained concrete, they completely refused to issue a full refund, offering only a partial refund($100 on a $584 order) or replacements for a clearly flawed product. They even tried to blame external factors rather than taking responsibility for a manufacturing defect in item marketed for "outdoor, poolside" use. They actually said not to leave this outdoor product in the rain!

Be warned: The company completely curates the reviews on their own website to hide negative feedback. If you want patio furniture that actually lasts past 60 days without ruining your deck or patio, look elsewhere. I have had to file a formal dispute with my credit card company just to get my money back. Absolute garbage quality and terrible customer service.

This is a scam - no way to dispute with your credit card company because they send no paperwork. I received parts for two different chairs and of course they don't fit together. No way to return or dispute.

They are scamming people because when you order they don’t send Right order then they’ll give you so many excuses after that if you want return they will say oh you have to pay for it All those fake promises. Please don’t buy from that also material is not that great.