Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 4 av 5 stjärnor

Customer service was slow to reply, however they did rectify my mistake and I received my order well packed. The product was great, just as described.

Betygsatt 1 av 5 stjärnor

Hello, I recently purchased a coffee machine from your company. While it has a milk heating feature with a steel container, I noticed that the milk sticks to the container despite following th... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

After trying my friend’s Turkish coffee machine from Homend, I knew my next purchase would be from them. When it came time to replace my Turkish tea maker after two years, I chose the Homend tea maker... Se mer

Betygsatt 5 av 5 stjärnor

I love the design of this product, the upper chamber being aligned to the engine section from holding parts makes it look really neat and trendy. It’s much more powerful than my previous blender, he... Se mer

Företagsinformation

  1. Tillverkare
  2. Bänkskivor

Skrivet av företaget

𝗛𝗼𝗺𝗲𝗻𝗱 was founded in Turkey in 2009 and quickly added value to homes with its stylish designs in small home appliances. With a mission to develop meaningful innovations and functional solutions that serve life, Homend has been continuously evolving. Now, we are proud to announce our presence in the UK. We enhance your homes with our smart home appliances, contributing value to your living spaces. 𝟭𝟬𝟬% 𝘀𝗮𝘁𝗶𝘀𝗳𝗮𝗰𝘁𝗶𝗼𝗻 𝗴𝘂𝗮𝗿𝗲𝗻𝘁𝗲𝗲 Experience Homend products for 60 days. Get your money back if you are not 100% satisfied. Smart products, designed for your kitchen counter. Our products come with a 𝘁𝘄𝗼-𝘆𝗲𝗮𝗿 𝘄𝗮𝗿𝗿𝗮𝗻𝘁𝘆.𝗡𝗼 𝗽𝗮𝗽𝗲𝗿𝘄𝗼𝗿𝗸 and with 𝗳𝗿𝗲𝗲 𝗰𝗼𝗹𝗹𝗲𝗰𝘁𝗶𝗼𝗻-𝗱𝗲𝗹𝗶𝘃𝗲𝗿𝘆 you’ll get a full refund or replacement for any production-related problem.


Kontaktuppgifter

3,9

Bra

TrustScore 4 av 5

57 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 66 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 4 av 5 stjärnor

large air fryer

very nice , large air fryer, only one thing missing is a operating instruction for all the touch buttons, even a electronic link would be useful

6 november 2024
Betygsatt 5 av 5 stjärnor

Well done you guys!

Thank you for not letting yourselves down….all too often one gets lured into a false sense of security with these companies, you then find you’ve bought some substandard rubbish that you can’t send back.
Not with this company.
Excellent quality of product and service.
Well done you guys for redeeming my faith!

5 november 2024
Betygsatt 5 av 5 stjärnor

Exceeded expectations: Better taste and fast delivery!

After trying my friend’s Turkish coffee machine from Homend, I knew my next purchase would be from them. When it came time to replace my Turkish tea maker after two years, I chose the Homend tea maker, and I'm glad I did. The tea tastes better than with my previous machine, and to top it off, it was delivered three days ahead of the expected delivery date. Highly satisfied!

18 oktober 2024
Betygsatt 5 av 5 stjärnor

The investment of the year!

I recently started to use this airfryer and I cooked, vegetables, burger, premarinated chicken wings.
Burger was ready in 10 min- A-MA-ZING taste
Chicken was ready in 20min another success
Vegetables are ready in 30min quite yummy and healthy.
This was the investment of the year.

10 september 2024
Betygsatt 1 av 5 stjärnor

Complaint about coffee machine

Hello,
I recently purchased a coffee machine from your company. While it has a milk heating feature with a steel container, I noticed that the milk sticks to the container despite following the instructions.

I am disappointed as I expected a higher quality performance from this product. Could you please assist me in resolving this issue or advise me on what steps to take next?

Thank you for your attention to this matter.

Best regards,

18 juni 2024
Logotyp för Homend

Svar från Homend

Dear Nejla,

Thank you for reaching out and sharing your feedback about our coffee machine. We strive to deliver high-quality products, and we're sorry to hear that you have experienced this issue. We understand how disappointing that must be.

We use quality stainless steel for our containers to ensure durability and a premium feel. While this choice does mean that the milk might stick more than it would with a non-stick coating, it also means that you’re benefiting from a material that is more robust over time.

To address your concerns, we offer a 100% satisfaction guarantee. If you are not fully satisfied with the product, you are welcome to return it for a full refund. We want you to have a positive experience with our products and hope this solution meets your needs.

We appreciate your understanding and look forward to assisting you further. Please let us know how you would like to proceed.

Homend UK Team

Betygsatt 5 av 5 stjärnor

I bought Turkish coffee maker

I bought Turkish coffee maker. Turned out It wasn’t the one what I actually wanted. Wrote to customer service on Sunday and they get back to me an hour after. They send me the return label straight and the new machine next day. An amazing customer service, never seen anything like it 👍🏻

16 juni 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Two really impressive products

I ordered an Airfryer and the Mixfresh blender, both arrived swiftly and after unpacking looked fantastic. Both are an elegant additions to our kitchen, looking minimalist and crisp on our counter tops. Both do what they say on the box brilliantly and the airfryer is particularly impressive with it's range of easy to use settings, all at an incredibly competitive price compared to our old airfryer.

7 juni 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Pretty and powerful blender

I love the design of this product, the upper chamber being aligned to the engine section from holding parts makes it look really neat and trendy.
It’s much more powerful than my previous blender, hence it blends very smoothly.
I also would like to acknowledge that it is delivered sooner than I expected. Strongly suggest this blender to anyone looking to upgrade or buy a new one.

25 april 2024
Betygsatt 5 av 5 stjärnor

I bought it because it can be adjusted…

I bought it because it can be adjusted for temperature. I don't like drinking coffee in water that's too hot. This product adjusts the temperature and shows the temperature of the water while keeping it hot inside. The outside doesn't heat up. It has a very stylish appearance. I recommend it

10 maj 2024
Betygsatt 5 av 5 stjärnor

Really good experience

Five stars and more if possible.
From start to finish this experience was top notch. Very quick service. Kept me updated on delivery. Absolutely fantastic service, I hardly tend to leave reviews but on this occasion I had to. Beautiful and very elegant  toaster. I will  be shopping with you again and recommending you to my friends and family.

13 maj 2024
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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