Great online shopping experience with choice and price points, have bought a few things and been really happy with quality of everything
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Was scared after reading the comments, honestly, freaked out. Bit the bed is here, looking good, the delivery team is good as well
Företaget har svarat
Great service as always. 3rd time ordering their products are great and fast delivery with friendly team
Företaget har svarat
Excellent speed of delivery and care when delivering the large mirror. Thank you so much, I love it!
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Företagsinformation
Skrivet av företaget
HomeKode stands as a beacon for lovers of clean, uncluttered design in home furniture and accessories. Our pieces are timeless pieces that breathe simplicity and sophistication into every space. Positioned in the vibrant UAE and catering to a global clientele, we are steadfast in our commitment to sourcing & manufacturing products that serve as the epitome of subtle elegance and functional finesse.
Kontaktuppgifter
Förenade Arabemiraten
- +971-44397621
- customercare@homekode.com
- homekode.com
4,9
Utmärkt
4 tn omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från HOMEKODE
Hello Twaha, thank you for your kind note. We’re so glad everything arrived quickly and met your expectations. We truly appreciate your support and look forward to assisting you again.
Great service as always
Great service as always. 3rd time ordering their products are great and fast delivery with friendly team
18 april 2026
Omdöme utan inbjudan
Svar från HOMEKODE
Hello Bianca, thank you for your continued trust and support. It means a lot to us to be part of your experience time after time, and we’re so happy to hear everything has been smooth and enjoyable. We look forward to serving you again soon.
This is truly the worst company I have…
This is truly the worst company I have ever dealt with.
I am stuck with a broken bed and Homekode have offered no solution.
I moved to Dubai two months ago and needed some furniture for my new flat, the beds on HomeKode looked great so I ordered a Japanese joinery bed, mattress and bedding. Firstly they tried to deliver the 3 items I had ordered on 3 separate days which was very inconvenient , the delivery teams phoned me 8 times and I phoned HomeKode 3 times asking for them to deliver the items all together, this was impossible and they continued to deliver the items separately. The bed frame was delivered last and was assembled upon delivery. I had not yet slept on the bed and the next day , upon returning to my apartment, I noticed the one of the joinery pieces around the back corner of the bed was broken off and half of the broken wooden piece had been taped into place, making the whole bed frame unstable.
I took photos and sent them to HomeKode WhatsApp immediately , and also phoned them and they asked me to wait for a response. It took 5 days for them to respond (on a Saturday night at 6pm) where I was told by a manager that the delivery men had not broken my bed and it must have been broken by other workmen in my apartment. I only had air conditioning cleaning take place in the 24 hours before I noticed the broken bed, and they have denied causing the damage. The manager got quite frustrated on the phone and explained that the assembly team had taken photos of the bed to prove it was not broken. I asked him to send me these photos. It took another 5 days and another 6 WhatsApp messages and phone calls to get the photos, which conveniently only shows the other side of the bed, and not the part with the broken joinery.
I have now had a broken bed for nearly two weeks, and they have not offered me a solution (replacement or replacement parts). I am so frustrated I am having to sleep on one side of the bed, I wish I had just gone to Ikea! I will never shop at the company again and have informed everyone at my office to ensure other people do not purchase from them and have to go through the same nightmare as me.
1 april 2026
Omdöme utan inbjudan
Svar från HOMEKODE
We sincerely apologize for the series of frustrations you’ve experienced, from the delivery logistics to the current state of your bed. We understand how important it is to feel settled in a new home.
Please be assured that we take your feedback regarding the delivery coordination and the condition of your bed very seriously. We are committed to finding a resolution that ensures you have a stable and high-quality bed as quickly as possible.
A member of our Customer Happiness Team will be reaching out to you shortly to provide an update on the next steps and to ensure this is resolved to your satisfaction.
Svar från HOMEKODE
Hi Atiqullaha, thank you for your feedback. We are glad to know you appreciate our online shipping experience and we look forward to serving you again.
Good and nice product delivered on time
Good and nice product delivered on time
17 april 2026
Omdöme utan inbjudan
Svar från HOMEKODE
Hi Shubham, we truly appreciate your feedback. It is great to know your order reached you on time and we look forward to assisting you again soon.
Svar från HOMEKODE
Hi Ayush, thank you for your support. We are delighted to know your order arrived on time and that you are happy with your purchase, and we look forward to serving you again.
Good service and product
17 april 2026
Omdöme utan inbjudan
Svar från HOMEKODE
Hi Aman, thank you for your kind feedback. We are delighted to know both the product and service met your expectations and we look forward to serving you again.
Svar från HOMEKODE
Hi Shafqat, we truly appreciate your support. It is wonderful to know you had a smooth experience from service to delivery and we hope to assist you again soon.
Amzing service
17 april 2026
Omdöme utan inbjudan
Svar från HOMEKODE
Hi Srikanth, thank you for sharing your experience. We are glad everything met your expectations and we look forward to welcoming you back again.
Svar från HOMEKODE
Hi Prabesh, thank you for your feedback. We are happy to know your order arrived quickly and we look forward to serving you again soon.
Svar från HOMEKODE
Hi Jenny, thank you for your lovely feedback. We truly appreciate your support and are delighted to know you had such a great experience. We look forward to serving you again soon.
Good deliver no damage
17 april 2026
Omdöme utan inbjudan
Svar från HOMEKODE
Hi Jack, thank you for sharing your experience. We are glad everything arrived safely and met your expectations. We look forward to your next order.
Svar från HOMEKODE
Hi, thank you for your kind words. It means a lot to know you enjoyed both the delivery and your items. We are excited to serve you again soon.
Svar från HOMEKODE
Hi Doren, thank you for your feedback. We truly appreciate your support and are glad everything arrived right on time. We look forward to serving you again soon.
Service is very slow and…
Service is very slow and unprofessional. A piece is missing from some chairs I ordered almost a month ago, and I still don't have the missing pieces. It's not the customer service team's fault. But I don't know why it takes so long to bring the piece that was missing from HomeKode in the first place.
13 mars 2026
Svar från HOMEKODE
We sincerely apologize for the delay in getting the missing pieces to you. And we truly regret the time it has taken to rectify this oversight.
We are pleased to inform you that the missing components are scheduled for delivery to you tomorrow. We appreciate your patience and your kind words regarding our support team while we worked to resolve this behind the scenes.
A member of our Customer Happiness Team will be reaching out to you shortly to provide the final delivery details and ensure everything is back on track.
Svar från HOMEKODE
Hi Richard, we appreciate your kind words. It means a lot to know your delivery experience met expectations, and we look forward to assisting you again in the future.
Svar från HOMEKODE
Hi, thank you for sharing your experience. We are happy to hear the service met your expectations and we look forward to continuing to serve you.
Great service from the team
Great service from the team
Fast and on time thanks
17 april 2026
Omdöme utan inbjudan
Svar från HOMEKODE
Hi Khuram, thank you for your thoughtful feedback. We are delighted to know our team made a positive impression and ensured everything arrived quickly. We look forward to your next order.
Svar från HOMEKODE
Hi, thank you for your kind feedback! We are delighted you had an excellent delivery experience and truly appreciate your support.
Svar från HOMEKODE
Hi Velonia, thank you for your lovely review! We are so glad everything arrived on time and we look forward to serving you again.
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