Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Very disappointed with this store. Over the space of 2 weeks since purchase our square design 2 draw bedside table, diamond design media unit and slab design 1 draw media unit have drastically c... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I received really great service from Home James. I purchased 2 bedside tables and Home James were much better priced than other online retailers for the same item. I also emailed them directly for som... Se mer

Betygsatt 5 av 5 stjärnor

Would highly recommend Home James for both product and customer service. I ordered 2 chest of drawers. I contacted them prior to ordering and they responded straight away. We had trouble with the... Se mer

Betygsatt 5 av 5 stjärnor

So, I gave them a scathing and wholly undeserved review, because as is my habit, I didn't read the info that went with the product. They, gave me a respectful and wholly undeserved, courteous reply.... Se mer

Företagsinformation


Kontaktuppgifter

4,4

Utmärkt

TrustScore 4.5 av 5

22 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 4 av 5 stjärnor

The vase I ordered was out of stock and…

The vase I ordered was out of stock and David contacted me to advise me the supplier wasn’t getting anymore and so offered me a refund which was processed immediately. Very trustworthy and good service despite the order being out of stock.

23 juli 2024
Betygsatt 5 av 5 stjärnor

Excellent experience

Excellent experience. The media unit we bought is really well made. And at a very good price. They shipped the item within 2 days of purchase! Will buy from them again.

11 november 2023
Betygsatt 5 av 5 stjärnor

Very happy all round

So, I gave them a scathing and wholly undeserved review, because as is my habit, I didn't read the info that went with the product. They, gave me a respectful and wholly undeserved, courteous reply. With my tail between my legs, I removed my review and have since received my beautiful and perfect side table.

3 juli 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Highly recommend. Great service

I received really great service from Home James. I purchased 2 bedside tables and Home James were much better priced than other online retailers for the same item. I also emailed them directly for some info and David who I dealt with was super helpful. I wouldn’t hesitate to recommend them and would definitely use them again.

24 oktober 2022
Betygsatt 1 av 5 stjärnor

Very disappointed - furniture changes in appearance and Home James do not resolve issues

Very disappointed with this store. Over the space of 2 weeks since purchase our square design 2 draw bedside table, diamond design media unit and slab design 1 draw media unit have drastically changed in appearance.

Small holes that we initially suspected were woodworm have appeared all over the front of these items. We had a timber specialist in who confirmed it was not woodworm, but the filler in the wood being exposed.

These furniture items no longer look like what we purchased.

Home James have done nothing to take responsibility or rectify the issue despite us communicating amicably over a number of days to try and solve the issue.

13 juli 2022
Logotyp för Home James

Svar från Home James

We’re really sorry to hear about your disappointment.

Unfortunately, although you mention that you had concerns regarding your delivery, over the space of two weeks, you did not contact us for help until after our stated returns window.

Despite this, we contacted the manufacturer straight away. They conducted an investigation which we kept you updated on throughout. We’re happy to say that this investigation found no woodworm was present, something which your own investigation also concluded.

We tried our very best to resolve this to your satisfaction and regret that we were unable to do so on this occasion as we pride ourselves on delivering great products and excellent service and we work hard to rectify issues when they occur.

Betygsatt 5 av 5 stjärnor

easy peasy

homejames was very competetively priced, dispatched immediately, goods arrived safely by pleasant courier, well wrapped, love my new cupboard thank you!

17 juni 2022
Betygsatt 5 av 5 stjärnor

Excellent table

Really happy with my Nordic console table. Came well packaged, great delivery with two hour time slot and driver called to let me know he would be running slightly late. The table is just what I needed for my kitchen and to place our new Frame Tv on.

6 maj 2022
Betygsatt 5 av 5 stjärnor

Would highly recommend Home James for…

Would highly recommend Home James for both product and customer service.

I ordered 2 chest of drawers. I contacted them prior to ordering and they responded straight away. We had trouble with the delivery but this was down to DHL and not Home James. They were immediately helpful in resolving the problem.

The chest of drawers are beautiful (hand carved details) and am so pleased with the quality. Perfect size for alternative to bedside cabinets - height and width (we needed higher than a bedside cabinet for our bed). The smaller width makes it less bulky. Would not hesitate to recommend them or make future purchases.

17 mars 2022

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

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Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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