Homegodecor Omdömen 

Kevin me ayudó

Gracias Eugene y el equipo resolvió todas mis dudas

Buena y eficaz respuesta a recla.os y dudas

En breve destacó que la empresa cuenta con un equipo de atención al cliente muy buena y cuando digo buena me refiero a una respuesta muy rápida y concreta y amable, si debería organizar un poco más parte de selección y el carrito o cesto por así decirlo, pero me estan resolviendo muy rápido mi inquietud y considero muy importante su atención a la brevedad muchas gracias por su atención.

Muy excelente servicio

просто так списали деньги, просили удалить отзыв сказав что вернут их в течении недели но прошел месяц деньги не вернули .

Me gusta la variedad de productos, han sido muy amables en responder mis correos y solucionar inconvenientes

L’équipe commerciale a accepté de me rembourser merci beaucoup

Resolvieron atentamente mis inconvenientes

J'ai eu de gros problème avec ce site , c'est une escroquerie a l'abonnement. Et j'ai demander le remboursement intégrale sous peine de les attaquer en justice. Cependant l'assistance a été réactive de la par de monsieur Lordvi. J'attends maintenant mon remboursement j'ai bien reçu leur email de désabonnement a ce service que je n'ai jamais demandé.

Lordvy was very kind in helping me with my query. I seems I’ve been scammed or hacked and has agreed to refund my monies and closed the account that seems to have been opened on my behalf. Luckily we check the cc statement and have stopped this after three transaction.

The customer service was amazing. The staff was so friendly and helped me.

⭐ 1 Star — TOTAL SCAM. Stay far away from homegodecor and anything linked to Lowell Soen.

I ordered what I thought was a simple one-time purchase a pool for my children to enjoy this summer. The product was listed on a site called Lowell Soen. The price seemed fair, the site looked legitimate, and there was zero indication that I was signing up for anything more than the product.

But that’s when it all unraveled...

🔹 The charge on my bank account didn’t come from Lowell Soen. It came from a shady, completely unrelated company: homegodecor a site I had never seen, never agreed to, and never interacted with directly.

🔹 Shortly after, I received a vague email saying I was now in a “cancellation period” and that they’d be charging me again, €49.99 for a so-called “subscription” I never agreed to.

🔹 I never saw a subscription option, never received terms, and never got the product. The pool? Never arrived.

🔹 I tried contacting them through their live chat. They closed the conversation multiple times, ignored my messages, and offered no resolution. Zero customer service, zero accountability.

And that’s not even the worst of it…

🔹 Since that transaction, I’ve had multiple unauthorised payment attempts from other random companies I’ve never heard of. That tells me my payment info has likely been shared, leaked, or sold. This isn’t just a scam it’s a data trap.

Let me be brutally honest:
This isn’t just a “bad company.” This is a fraud operation masquerading as online shopping.

They:

Use fake or front-facing brands like Lowell Soen

Charge through unrelated sites like HomeGoDecor

Enroll you into hidden subscriptions

Close support chats when you ask for a refund

And allow your card details to end up in the hands of other shady companies

I’m now:

£43.30 out of pocket

Mentally drained and anxious

Letting down my children, who I promised a summer activity

Fighting my own bank for a refund

Filing complaints with Action Fraud and the Financial Ombudsman

This may seem like a “small transaction” to some, but to me it was everything I had spare. And to be scammed like this? It’s heartbreaking.

🚨 DO NOT trust homegodecor
🚨 DO NOT fall for any ads under the name Lowell Soen
🚨 DO NOT give them your card details not even once

I’m posting this across Trustpilot, Reddit, Sitejabber, TikTok, and Instagram. Because people deserve to know this is happening.

This is fraud disguised as e-commerce and I will not stop until they’re exposed for what they are.

Eugene a été utile

I clicked a link thinking it would take me to a trusted store, but after making my payment, I found out it was charged by HomeGoDecor instead. Suddenly, I had an account and a membership plan I never agreed to, with recurring charges every 14 days.

Canceling the membership isn’t straightforward — it’s only free to cancel after 24 hours, and then the cancellation process itself takes 14 days, during which they still charge you.

When I contacted their customer service, all I received were generic copy-paste replies insisting that I signed up voluntarily and referring to their terms and conditions. I NEVER SIGN-UP AND NEVER AGREED TO ANY TERMS AND CONDITIONS!!!
This is scam!!
Update: I was contacted today — they’re still insisting I subscribed knowingly. They offered a refund, but only if I take this review down. According to them, it’s unfair, since they “fixed” the problem.
Still, I’m leaving this review. The problem shouldn't have happened at all. Just because it’s fixed now doesn’t make the original experience any better — it was misleading and frustrating.