Do not buy from this company. I placed an order, which when it arrived, was not as described- was tiny and needed self assembly. In order to return for a refund, I was told I'd have to post it to Chi... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Though they "sell exclusively to UK customers", their warehouse is actually based in Hong Kong. On top of this, once you place and pay for an order, it will sit on their system for 7 to 10 days b... Se mer
The supposedly hilarious crocheted cartoon character mat came all squished up so was not remotely funny & a waste of £15. The company won’t refund, returns are, surprise surprise, to china & the... Se mer
Thought i would try these silicone ear buds good product have no issues withem would but again good comms and arrived pretty quickly
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Still waiting on delivery
Ordered over 8 days ago. Still no update, have emailed no response. The registered company seems to be in Hong Kong not uk. First and last time using this company.
Horrible experience don’t recommend
avoid this company ordered some items…
avoid this company ordered some items still waiting , no up dates on when there going to arrive .they have no customer care one of the worst companys it has been my misfortune to deal with , save your monay better companys out there that look after there customers unlike this crap company.
will never deal with them again.
Company has kept me updated with the…
Company has kept me updated with the progress of my order , and the item I purchased does exactly what they say it does. Trustworthy company.
Easy to order & pay
Easy to order & pay. Prompt delivery plus regular updates on the progress of parcel. Excellent product.
Beware DO NOT BUY FROM THIS COMPANY which is based in Hangzhou, Zhejiang, China
Beware of this company it is a Total scam. I ordered this Embroidery stitch starter kit. It has just arrived and I am extremely disappointed. A complete misrepresentation of the item from the pictures on the site. The quality is appalling, The printing is unclear and spelling is awful. It is much smaller than the pictures show and more or less impossible to follow the instructions. I ordered this for my granddaughter and I'm unable to give it to her as I would be too embarrassed. I would not recommend this item. They have offered me a 20% refund to 'put up and shut up' and they have taken down my review. I have tried again but I doubt they will treat the second review any differently.
Happy with the product
Was dissatisfied with the actual size.
Was. Disappointed looked much bigger on photo.
Please do not shopbwith this company
Please do not shopbwith this company . Bought a mini cooling fan and it is completely useless. No switch button, fan does not work at all. When I pour water into the water tank as instructed, the water leaks. It is completely misleading and waste of money. It is a scam. Stay away from the company.
Cute light
Bought a lovely cow light . It’s really cute and colourful. Going to put it in the caravan for trips away
Really good sturdy storage
Really good sturdy storage, they arrived really quickly and are perfect for tidying the loft space, I would definitely buy them again
Don’t buy - shipping is over a month
Don’t buy from them, over a month ago I ordered 2 small fans, they are still in transit with minimal updates
Utterly shambolic the worst products…
Utterly shambolic the worst products and even worse customer service! Terrible company! Avoid!! It’s better to throw your money into a fire
Delivery takes *forever*
Though they "sell exclusively to UK customers", their warehouse is actually based in Hong Kong.
On top of this, once you place and pay for an order, it will sit on their system for 7 to 10 days before they actually action it.
Expect delays of up to 2 or 3 weeks when ordering items.
Rip off company
Rip off company. I bought a garden sprinkler (in UK) which has leaks and un-repairable. They wanted me to ship it back to China. I offered to ship it back to UK. They refused. I will now inform my bank and they will have to either let me post it to UK or collect it. Or I will get my money back.
AI Overview Under UK law, if an item is faulty, you are entitled to a repair, replacement, or refund. Because the item is faulty, the retailer is legally responsible for the return costs. Do not pay expensive international shipping to China out of pocket.Your next steps depend on how you paid:If you paid via PayPal: Open a "Dispute" in the PayPal Resolution Centre. PayPal offers a 'Refunded Returns' service (which you must activate first) where they will reimburse your return shipping costs, or you can use the dispute to force the seller to provide a pre-paid return label.If you paid with a Credit/Debit Card: Contact your bank or credit card provider immediately and initiate a chargeback claim for "not as described / faulty goods." Your bank can help recover your funds if the seller refuses to cooperate.Report the misleading listing: If the seller advertised as a "UK business" but ships from or demands returns to China, you can report them to Trading Standards or via the Citizens Advice consumer service for unfair trading practices.
Sent garden lanterns both badly damaged…
Sent garden lanterns both badly damaged yet won’t send me another 2 and support chat group is a waste of time.
Very poor the customer service replies…
Very poor the customer service replies seems to be automated so you cannot contact them
I placed an order with Homefaves on the 29th of June and nothing on tracking. I placed an order for the same item with Debenhams and I am getting the order tomorrow
Very disappointed with Homefaves
Disgusting
Disgusting, parcel not received,Evri said it was delivered, but I was away on holiday, it was obviously dumped outside my door. evri showed a photo of the parcel against my letterbox,as if it had been posted through. The parcel would have been far too big to fit through. I asked homefaves where the parcel was & they just said sort it out with Evri and goodbye!
BOUGHT SOME GARDEN LIGHTS ONLY 2 OF…
BOUGHT SOME GARDEN LIGHTS ONLY 2 OF THEM FOR 40 POUNDS AND WHEN THEY ARRIVED THEY WERE DINTED SO I ASKED FOR A RETURN LABEL AFTER SENDING THEM PHOTOS AND EMAILS IM STILL WAITING A MONTH ON AND NOW THEY HAVE ASKED ME FOR FURTHER PHOTOGRAPHIC EVIDENCE SO IVE JUST TAKEN THE SAME PICTURES AGAIN AND EMAILED THEM OVER THEY ARE APPAULING
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