Excellent customer service: fast response, friendly and professional. The engineer was also friendly and approachable and arrived within the pre-booked time slot. He carried out my boiler service effi... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
After hearing some rather alarming sounds from my boiler I called Homecure to investigate the issue. The fault was found quickly and the engineer took his time to explain my options to me. As my boile... Se mer
Företaget har svarat
Lee organised an engineer to fix a leak and service our boiler, all done swiftly and at a competitive price.
We were very happy with our repair from Homecure Plumbers. We initially called around 7pm in the evening and was told a engineer could be with us between 8-9am the next morning. A lovely chap c... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Homecure Plumbers provides emergency and general plumbing services which include Boiler repairs and servicing, Boiler installation and maintenance, Drain clearance and problem solving of all domestic plumbing issues.
Kontaktuppgifter
Storbritannien
- homecureplumbers.co.uk
4,5
Utmärkt
110 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Punctual and polite
Polite and efficient engineer and would recommend Homecure Plumbers should the opportunity arise in future.
1 november 2024
Svar från Homecure Plumbers
Thank you, Tom! We're glad you found our engineer polite and efficient, and we appreciate your recommendation for future opportunities!
Friendly and efficient …
The Company dealt with us in a friendly and professional way. The man who serviced our boiler was polite and efficient. Would recommend this company.
10 oktober 2024
Svar från Homecure Plumbers
Thank you, Larraine! We're pleased to hear that you found our company friendly and professional, and that our boiler service was polite and efficient. We appreciate your recommendation!
Excellent service
Excellent service, thank you.
We were given a quick appointment by the administrator. The expert engineer, who had done a boiler service for us previously, dealt swiftly with the problem.
9 oktober 2024
Svar från Homecure Plumbers
Thank you, DN! We're glad you received excellent service and a quick appointment. We appreciate your continued trust in our expert engineers!
A wasted day waiting for a plumber to arrive.
Arranged a drain clearing service at 8am and was given a time of 11am-1pm. No one attended and on chasing up I was then given a revised time of 3-4pm. Again, no one attended and I heard nothing from Homecure. After waiting at home all day I then gave up, cancelled the order and found another contractor. Such a waste of time.
10 oktober 2024
Omdöme utan inbjudan
Svar från Homecure Plumbers
Thank you for your feedback, Jeremy. We sincerely apologise for the inconvenience caused and for not meeting your expectations. Unfortunately, unforeseen van troubles impacted our schedule that day, and we regret not keeping you better informed. This isn't the level of service we aim to provide, and we'll be reviewing our processes to ensure this doesn't happen again. We're truly sorry for the frustration caused.
all went well
11 september 2024
Svar från Homecure Plumbers
Thank you, Michael! We're glad to hear all went well with your service!
Reliable Service
We have used Homecure for a few years and they have done everything from replace a boiler to repair taps and valves for us. They are reliable and user friendly.
24 september 2024
Omdöme utan inbjudan
Svar från Homecure Plumbers
Thank you, JPH! We're delighted to hear that you've found our services reliable and user-friendly over the years. We appreciate your continued trust in Homecure for everything from boiler replacements to tap repairs!
Service was good and effective
Service was good and effective. The engineer was polite and very knowledgeable.
29 augusti 2024
Svar från Homecure Plumbers
Thank you, Pierre! We're glad you found our service good and effective, and that our engineer was polite and knowledgeable. We appreciate your feedback!
Job done efficiently and good feedback
2 augusti 2024
Svar från Homecure Plumbers
Thank you, David! We're pleased to hear the job was done efficiently and that you appreciated the feedback provided.
Came when they said that they would
Came when they said that they would. Plumber was very helpful and efficient. Mended problem efficiently. Did extra work for us. Would employ them again.
18 juli 2024
Svar från Homecure Plumbers
Thank you, Kathleen! We're glad to hear our plumber was helpful, efficient, and went the extra mile for you. We truly appreciate your kind words and look forward to assisting you again in the future!
Svar från Homecure Plumbers
Thank you, BH! We're pleased to hear that our engineer was professional and patient. We appreciate your feedback!
Just perfect in everyway
22 augusti 2024
Svar från Homecure Plumbers
Thank you, Carl! We're delighted to hear we were just perfect in every way. We appreciate your feedback!
The plumber arrived on time as…
The plumber arrived on time as arranged.
He assessed that the water heater was beyond repair (which was as I had thought) and ordered the replacement.
As soon as the new water heater came in he returned to fit it.
He was courteous and friendly.
19 juli 2024
Svar från Homecure Plumbers
Thank you, CA! We're glad to hear our plumber was punctual, courteous, and friendly, and that the replacement was handled efficiently. We appreciate your feedback!
Homecare Plumbers are con merchants
Please be aware Homecare Plumbers are con merchants and Jamie seems to be well trained in how he scams people. Claimed the replacement part of a faucet was discontinued so recommended a replacement, came back with the bog standard mixer tap which retails for £25 and casually claimed it cost £65 and charged me that for a cheap replacement. They are not to be trusted this outfit are out to scam you. Be aware and go elsewhere.
16 juli 2024
Omdöme utan inbjudan
Svar från Homecure Plumbers
Thank you for your feedback, Mr. Munro. We’re sorry to hear about your dissatisfaction and want to address your concerns. The part required for your repair was sourced from a local supplier to ensure a timely resolution, which can sometimes result in higher costs compared to online prices. We apologise if this wasn’t communicated clearly and for any frustration caused. Please know that we take your feedback seriously and will review this matter internally to ensure transparency in the future. If you’d like to discuss this further, please don’t hesitate to contact us directly.
Svar från Homecure Plumbers
Thank you, Victoria! We're glad to hear that Jamie was polite, knowledgeable, and friendly. We appreciate your feedback!
Svar från Homecure Plumbers
Thank you, Malcolm! We're pleased to hear you received excellent, prompt, and efficient service. We appreciate your feedback!
Brilliant courteous service same day
Brilliant courteous service same day! I was stuck with no heating and no hot water with a family member arriving imminently, and Josh came and fixed it! Amazing, and for a reasonable sum.
I have used Homecure before and will do so again. Wonderful local service.
22 maj 2024
Svar från Homecure Plumbers
Thank you, Katherine! We're delighted to hear that Josh was able to quickly restore your heating and hot water, especially with a family member arriving. We appreciate your kind words, continued patronage, and recognition of our wonderful local service!
Svar från Homecure Plumbers
Thank you, QVSR! We're glad to hear our response time was swift and that we did an amazing job. We appreciate your feedback!
Svar från Homecure Plumbers
Thank you, Pat! We're pleased to hear you experienced prompt attendance and efficient, cooperative service. We appreciate your feedback!
Great trustworthy firm
16 maj 2024
Omdöme utan inbjudan
Svar från Homecure Plumbers
Thank you, Emma! We're thrilled to hear you consider us a great and trustworthy firm. We truly appreciate your kind words!
Very efficient booking process
Very efficient booking process, friendly and quick turnaround of report and production of a quote. All round great service
9 maj 2024
Svar från Homecure Plumbers
Thank you, RP! We're glad you found our booking process efficient and appreciated the quick turnaround of the report and quote. We’re delighted you enjoyed the all-round great service!
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