I took out some single trip holiday insurance with Holidaysafe because I have used them before. It was a very straight forward exercise to complete the online questions, and then pay for the policy. T... Se mer

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I have used Holidaysafe as my holiday insurance provider for many years. I find their pricing policy very fair and reasonable. The sales team are knowledgeable with regard to holiday insurance. I hav... Se mer
Very helpful staff who knew how to navigate my mistake when I completed my online form. He was very patient and took his time to ensure everything was completed and finalised correctly.
I’ve some pre existing health conditions and used Holidaysafe several times since being diagnosed with cancer. Yes, there are lots of questions some of which I’m not completely sure of, but the cover... Se mer
Företagsinformation
Om Holidaysafe Travel Insurance
Skrivet av företaget
Why choose Holidaysafe?
Skrivet av företaget

- 24 Hour Emergency Medical Helpline
- We provide a dedicated medical helpline to all customers, which is available 24 hours a day, every day of the year.
- Call Centre
- Our friendly customer services team are here to help, so if you have a query or need some help and you would prefer to chat to a real person, please give them a call on 0333 005 1062. We are open 8am-7pm Monday-Friday and 9am-5pm Saturday-Sunday. On Bank Holidays we are open from 10am-4pm (closed on Easter Sunday, Christmas Day, Boxing Day and New Years Day).
- Featured in the Which? Best Rate Tables
- Holidaysafe has featured in the Best Rate Policy tables since 2010. To view the Best Rate Policy tables for travel insurance online please follow the link: https://www.which.co.uk/money/insurance/travel-insurance/travel-insurance-reviews/best-and-worst-travel-insurance-ad1xp1C7eKFR
- Awards & Nominations
- Insurance Choice Awards 2024 Finalist, Insurance Times Awards 2024 Finalist, Your Money ‘Travel Insurance Provider of the Year’ 2018, The British Travel Awards’ Bronze Place in the ‘Best Travel Insurance Provider’ category 2017, Moneywise ‘Most Trusted Travel Insurance Provider’ 2016, Moneyfacts ‘Travel Insurance Provider of the Year’ 2014 & 2016, Personal Finance Awards Finalist 2012
- Air Doctor Connect
- As part of your policy, you also get access to Air Doctor Connect for free, giving you access to over 20,000 doctors in 78 countries. Plus, we’ll waive your excess for outpatient treatment through them!
Kontaktuppgifter
Suite 12, 20 Churchill Square, ME19 4YU, Kings Hill, West Malling, Storbritannien
- holidaysafe.co.uk
Holidaysafe Travel Insurance
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
All good! …
So easy to take out insurance online with this company- and very reasonable price. All good!
The Company were thorough & gave me a…
The Company were thorough & gave me a good price for my annual policy to Europe & Spain although it take over an hour for all the health questions which was onerous .
Svar kan ha AI-innehållLäs mer
I have used Holidaysafe Travel…
I have used Holidaysafe Travel insurance for over 10 years and never made a claim. Following my last trip I claimed for lost luggage. Claim submitted 5 weeks ago and although acknowledgement received on 15 June, since then nothing further heard!

Svar från Holidaysafe Travel Insurance
The quote for my single trip holiday…
The quote for my single trip holiday insurance was the lowest of the three companies I contacted despite giving exactly the same answers to all the questions.
Best Price
Have used Holidaysafe for quite a few of my holidays. I started using them as the company I previously used increased my premium by over 150%. I have incurable but treatable cancer and my husband also has medical issues, thankfully Holidaysafe are happy to insure us, albeit it is more than I would like to pay but it does depend where we are travelling. We are going to the Caribbean this time and it was £460 compared to other quotes which were over £1500. I cannot comment on how they deal with claims as I have never had to make one. However I would highly recommend them on price alone.
Easy to buy and a reasonable price
Online website easy to follow
Online website easy to follow. Very informative and helpful advice.
Reasonable price for a good holiday insurance cover
Poor customer service
Poor customer service. Staff spoke poor English, did not seem to understand what I was saying, and kept contradicting themselves. They rang back to tell me that what they'd just told me was wrong, then rang back again to tell me that what they'd told me the second time was wrong as well. I ended up cancelling the policy.

Svar från Holidaysafe Travel Insurance
Able to talk to a helpful person
I received a great deal of help over the phone to complete the details.
I find Holidaysafe all the wayHolidaysafe easy and cheaper…
I find Holidaysafe easy and cheaper than anyone else will certainly be using in future Thank you
Although the call handler was polite…
Although the call handler was polite and helpful it was obvious English was not their 1st language and this made the call quite difficult they did not appear to understand common conditions and I was put on hold several times during the call to allow them to seek advice. It took over an hour to obtain a quote. The price for cover was very reasonable. Maybe the call handler was new in post, my husband told me he has used this company and has never experienced issues.

Svar från Holidaysafe Travel Insurance
We insured with them this year
We insured with them this year, happily didn't have to make any claims, easy to take out policy, price fair so insured with them for next year holiday
Dealing with Customer Service
I spoke on the phone to one of your customer service team. Unfortunately the gentleman was not English I think Indian, and I had great difficulty in understanding him. I felt very embarrassed at having to ask him to keep repeating the questions. Eventually we got through it but it was a trial to do so. I have used you before . If it were not for my 20% discount I would have terminated the phone call.

Svar från Holidaysafe Travel Insurance
the assistant was very helpful
Helpful as I am a regular customer but…
Helpful as I am a regular customer but usually have a discount of 20%. Can’t see any evidence of this!
Good value insurance for pre existing health conditions
I’ve some pre existing health conditions and used Holidaysafe several times since being diagnosed with cancer. Yes, there are lots of questions some of which I’m not completely sure of, but the cover is very reasonable. I noticed that there’s no longer a requirement to disclose every minor issue or GP visit, a big improvement. I’ve never needed to make a claim and fingers crossed this continues. I guess that would be the time to review the quality of the product.
Easy to use website
Easy to use website, great quotes because they actually break down the risk and treat each condition in detail rather than a blanket quote to cover themselves, this suggests more customer focus in my mind, the price compared with the leading brands emphasises this and speaks for itself.
We have used Holiday safe for many years
We have used Holiday safe for many years for both one off and annual cover and have been very happy. The registration process is relatively quick and easy to provide the medical information for cover. Cover cost is comparable with other companies.
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