HoldenCopley Omdömen 

1 236
•
TrustScore 5 av 5

4,9

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I have just recently sold a property and i have to say my experience with holden copley was absolutely first class.i went with them on a recomendation as im not from the area but from start to finish... Se mer

Betygsatt 5 av 5 stjärnor

Huge thanks to Jasmine at the Long Eaton branch. She regularly checked in with me re the progress of my sale and kept me updated with the progress of our purchase, she was always very friendly and hel... Se mer

Betygsatt 5 av 5 stjärnor

Good experience with Holden Copley selling/buying new home. Especially impressed with the progression team who worked tirelessly to ensure our sale/purchase went through without a hitch. Special shout... Se mer

Betygsatt 5 av 5 stjärnor

Holden Copley have been very good pursuing the sale of a property for which we are executors. They have kept us in touch throughout the process, which became delayed through no fault of theirs. Highly... Se mer

Företagsinformation

  1. Mäklare

Skrivet av företaget

HoldenCopley are a multi-award winning estate agent. We commenced trading in 2014 and are proud to have prominent High Street offices in Arnold, Hucknall, Mapperley, Long Eaton and West Bridgford, giving HoldenCopley and their clients full coverage of the city and surrounding areas. We have prominent high street offices dedicated to residential sales, commercial sales, lettings and property management and have an experienced team with an ongoing commitment to delivering the finest range of estate agency and property services to clients and customers. We are confident you can trust us to handle all of your property requirements in an efficient and effective manner and always hold your best interests at heart. Our two directors, Steven Holden and Matt Copley – have both operated in Nottingham and the surrounding area for over twenty five years and are actively involved in the day to day running of the business.


Kontaktuppgifter

4,9

Utmärkt

TrustScore 5 av 5

1 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 85 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(1 236)

355 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

Really positive experience as first-time buyers

My Husband and I had a really good experience with Holden Copley buying our first home. I was really impressed with how communicative they were throughout the whole process and always seemed very friendly and genuine on the phone. They were very quick to relay any messages from the sellers to us, and there were never any holdups between them and our solicitors. I really liked at the beginning of the process, the use of the Street app - I thought it was quick and easy to submit property feedback and book viewings. On the day of completion, we received a really lovely congratulations from everyone (thank you Amy and thank you Mapperly Team) which really felt genuine, and a cute box of goodies which I wasn't expecting at all but just made the whole thing very heart-warming! Really good experience and helped make the whole process a little less stressful and daunting!

7 augusti 2026
Omdöme utan inbjudan
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Svar från HoldenCopley

Thank you for your wonderful review! We’re delighted Amy and our Mapperley team made buying your first home feel less stressful and kept you well informed throughout. It’s lovely to hear that the congratulations and moving-in gift made completion day extra special. Wishing you both every happiness in your new home! 🏡

Betygsatt 5 av 5 stjärnor

Holden Copley absolutely 100 star

Holden Copley Long Eaton are a lovely friendly estate agency. Right from viewing the property to making our offer through to completion, it was so refreshing to find everyone so pleasant and helpful. Phones were answered promptly and the people we asked to speak to were readily available.
Melissa was fantastic. Every time we messaged her to ask for updates or to let her know how our side was going, she replied immediately. She also communicated with the sellers solicitor with any queries we had and replied back to us straight away. Her pleasant manner and professionalism is something that is sadly lacking with some estate agents.
We absolutely would not hesitate in recommending Holden Copley.

31 juli 2026
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Svar från HoldenCopley

Thank you for your wonderful review and recommendation! We’re delighted our Long Eaton team made your purchase such a positive experience. Melissa will be thrilled to hear how much you valued her prompt communication, professionalism and friendly support throughout. Wishing you every happiness in your new home!

Betygsatt 5 av 5 stjärnor

We had a fantastic experience with Ella…

We had a fantastic experience with Ella Simpson for our house purchase. She was professional, friendly and incredibly helpful from start to finish. Ella kept us updated throughout the process, communicated clearly, and made the negotiations as smooth as possible. We really appreciate her support and dedication and wouldn't hesitate to recommend both Ella and Holden Copley Mapperely to anyone buying or selling a home.

5 augusti 2026
Omdöme utan inbjudan
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Svar från HoldenCopley

Thank you for your fantastic review and recommendation! We’re delighted Ella provided such professional, friendly and helpful support, keeping you updated and making the negotiations as smooth as possible. We’ll be sure to pass your lovely comments on to her and the Mapperley team!

Betygsatt 5 av 5 stjärnor

A Truly Exceptional Sales Progressor

A Truly Exceptional Sales Progressor – Karen at Holden Copley

From start to finish, Karen has been nothing short of outstanding. As our Sales Progressor, she brought a level of communication, calmness, and genuine care that is incredibly rare in the moving process.

She answered every panic call with patience and clarity, never once making me feel like a burden — even when my anxiety was peaking. She understood exactly how stressful the process can be and consistently took the time to explain what was happening, what came next, and what I didn’t need to worry about. That alone made a huge difference.

Karen is proactive, responsive, and incredibly reassuring. She doesn’t just “do the job”; she guides you through it. Her updates were timely, her explanations were clear, and her empathy was real. She is the kind of person who steadies the ship when everything feels chaotic.

Holden Copley are very lucky to have her, and anyone going through a sale or purchase will be too. Karen is fantastic — professional, kind, and genuinely invested in making the process as smooth as possible.

I couldn’t recommend her more highly.

5 augusti 2026
Omdöme utan inbjudan
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Svar från HoldenCopley

Thank you for such a wonderful review! We’re delighted Karen’s patience, empathy and clear communication helped make the process feel calmer and more manageable. She truly is a valued member of our team, and we’ll make sure your lovely comments are passed on to her!

Betygsatt 5 av 5 stjärnor

Great service from Lianna @ HC Arnold

Massive thanks to the Holden Copley Arnold office but specifically Lianna for all her help with our house purchase. She consistently went above and beyond to help us, was quick with replies and just and all round asset to the company! Thanks Lianna!

31 juli 2026
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Svar från HoldenCopley

Thank you for the kind review!

Betygsatt 5 av 5 stjärnor

Most Supportive Service

After my experience with Holden Copley, I cannot express in words just how much they care. When it came to house viewing and advise, really looking to find something that catered to my specific needs, they found me an array of homes and eventually the perfect house.
Not only that but they were so attentive during the purchase, checking in and offering assistance wherever it was possible.
Karen especially in the Sales Progression team was truly a saint. She helped when the sale slowed, when I needed help with just genuine first buyer concerns outside of the actual purchase, and in general just made sure that I felt comfortable and happy as it progressed.
Every person I have met on this year long house search has been truly genuine and they care so much about people over sales, I can't imagine using another company for any future moves.

4 augusti 2026
Omdöme utan inbjudan
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Svar från HoldenCopley

Thank you for such a heartfelt review! We’re delighted our team helped you find the perfect home and supported you throughout your year-long search. Karen will be thrilled to hear how much her care and reassurance meant to you. Wishing you every happiness in your new home! 🏡

Betygsatt 5 av 5 stjärnor

Agent Envy

As the purchaser of a property being sold through Holden Copley, I had no part in choosing who I dealt with for the progression of the sale. I have to say however that Lianna Vocaturo - Senior Sales Progressor was so incredibly helpful throughout the whole process. I actually ended up with "estate agent envy" because she was so much more attentive than the ones I appointed for the sale of my property. Thanks again for making what is often a very stressful endeavour that much easier!

8 juli 2026
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Svar från HoldenCopley

Thank you for your fantastic review! We love the phrase “estate agent envy” and are delighted Lianna’s attentive support made the process much easier for you. We’ll be sure to pass your lovely comments on to her!

Betygsatt 5 av 5 stjärnor

We are riding the high of completion…

We are riding the high of completion after a lengthy process with a chain. The team at Holden Copley West Bridgford, from those in the office to Karen on the progressions team, have been wonderful. Karen especially was engaged throughout, having weekly catch ups with our solicitors to keep things moving and pushing everything in the right direction.

I’d recommend Holden Copley to anyone needing to buy or sell.

31 juli 2026
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Svar från HoldenCopley

Thank you for your wonderful review! We're delighted to hear you've finally reached completion and that our West Bridgford team, especially Karen, were able to support you throughout the process. We'll be sure to pass on your kind words. Thank you for your recommendation, and we wish you every happiness in your new home!

Betygsatt 5 av 5 stjärnor

Excellent support throughout our first home purchase

We had a wonderful experience with HoldenCopley during our first property purchase in the UK.

We would especially like to thank Lewis from the Long Eaton office, who arranged our first viewing, helped coordinate the survey appointment, and assisted with the necessary paperwork and checks at the early stage of the process. His support helped us get started smoothly.

We would also like to thank Jasmine for her excellent support throughout the later stages of the purchase. She was very professional, responsive and kept communication flowing between the solicitors, the sellers and ourselves. She always kept us updated and helped make the completion process much easier and less stressful.

As first-time buyers, we had many questions and were unfamiliar with the UK buying process, but both Lewis and Jasmine were patient, helpful and supportive throughout.

Thank you to the HoldenCopley team for all your hard work and support. We truly appreciate your help and would highly recommend your service.

31 juli 2026
Omdöme utan inbjudan
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Svar från HoldenCopley

Thank you so much for your wonderful review! We're delighted to hear that Lewis and Jasmine were able to support you throughout your first property purchase in the UK and make the experience as smooth and stress free as possible. We'll be sure to pass on your kind words to them both. Congratulations on your new home, and thank you for recommending HoldenCopley. We wish you every happiness for the future!

Betygsatt 5 av 5 stjärnor

Sheryl has been nothing but helpful

Sheryl has been nothing but helpful. Her warm character is felt even through the phone. Quick email responses. Calls to clarify things. Sheryl has met all of our expectations and more.

30 juli 2026
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Thank you Mia

Betygsatt 5 av 5 stjärnor

Great customer service

Great customer service, Archie was very helpful and friendly when showing us around the house, and afterwards when putting an offer in!

23 juli 2026
Omdöme utan inbjudan
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Svar från HoldenCopley

Thank you Jemma

Betygsatt 5 av 5 stjärnor

Thank you!

I can say nothing but positive things about the team at HoldenCopley, in particular I would like to thank Lewis and Sheryl who have made the process of buying my house fantastic from beginning to end. They were both so friendly, dedicated and reliable; always on hand to answer any questions and put me at ease. I couldn’t recommend them more, thank you!

30 juli 2026
Omdöme utan inbjudan
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Thank you Izzy!

Betygsatt 5 av 5 stjärnor

I was shown a lovely house today…

I was shown a lovely house today by Liberty, she was very friendly, knowledgeable and full of ideas on what the property could become. If all the staff are like that at Holden Copley, there's not doubt I'll be using them shortly.

29 juli 2026
Omdöme utan inbjudan
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Svar från HoldenCopley

Thank you Christian, we are pleased to hear that.

Betygsatt 5 av 5 stjärnor

I cannot recommend Melissa at Holden…

I cannot recommend Melissa at Holden Copley, West Bridgford highly enough. From start to finish, she was absolutely outstanding and made what could have been a very stressful process much easier.

Melissa was proactive throughout the sale and purchase, regularly chasing the solicitors, following up on searches, and making sure everything kept moving forward. She always kept me informed, responded promptly to my queries, and worked tirelessly to resolve any issues that arose. Her communication, professionalism, and dedication were second to none.

Nothing was ever too much trouble, and I always felt that she genuinely cared about achieving the best outcome for me. Thanks to her persistence and commitment, the whole process was far smoother than it otherwise would have been.

I would give Melissa 10 out of 10 without hesitation and would highly recommend her to anyone looking to buy or sell a property. She is a real credit to Holden Copley.

Bevon & Michelle

23 juli 2026
Omdöme utan inbjudan
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Svar från HoldenCopley

Thank you so much for your wonderful review, Bevon & Michelle! We're delighted to hear that Melissa provided such outstanding support throughout your sale and purchase. She'll be thrilled to know her dedication, communication and proactive approach made such a positive difference to your experience. We'll be sure to pass on your kind words. Thank you for choosing HoldenCopley, and we wish you every happiness in your new home!

Betygsatt 5 av 5 stjärnor

Holden Copley very efficient helpful estate agents

Holden Copley were extremely helpful with the sale of my flat. They always kept me well informed on all of the viewings. Nothing was too much trouble for them. I can highly recommend this company.

20 juli 2026
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Svar från HoldenCopley

Thank you for the kind review!

Betygsatt 5 av 5 stjärnor

Liberty was fantastic during our recent…

Liberty was fantastic during our recent property viewings! Even though the houses weren't right for us, she was reassuring, easy to talk to, and genuinely went above and beyond to help us find a better match. She made us feel completely comfortable and valued throughout the whole process. Thank you, Liberty!

25 juli 2026
Omdöme utan inbjudan
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Svar från HoldenCopley

Thank you for your lovely review! We're so pleased to hear that Liberty made such a positive impression during your property search.

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