I recently bought a sewing machine. It was way cheaper than in other retailers. Shipping was fast, I received it in 48hrs. Customer communication could be improved to inform customers when parcels ar... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Transport company took a long time to deliver the cutting table. At one stage, I was advised that the table would be delivered that day. However, the driver didn’t have time to finish his run so he to... Se mer
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The delivery took longer than the advertised 3-10 days. Ordered 18 June and delivered 2 July. I contacted Taryn, customer service and she was extremely helpful in giving me an explanation for the de... Se mer
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Saw some negative reviews so was a little hesitant. Ordered a cross stitch kit that was discontinued and surprisingly it said it was in stock and I have received the item! Soo happy! Only negative w... Se mer
Företagsinformation
Skrivet av företaget
Hobbysew, Australia's No.1 sewing machine and patchwork specialist stores, with the best products, machines, & classes. We make crafting a pleasure and help you create master pieces.
Kontaktuppgifter
Shop 4/2 Garling Rd., Kings Park, 2148, NSW, Australien
- 02 9621 4000
- hsenquiries@hobbysew.com.au
- hobbysew.com.au
4,5
Utmärkt
551 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 75 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Hobbysew
Thanks Michelle
I'm sorry but you didn't do very well…
I'm sorry but you didn't do very well at all. Apparently my machine was only picked up from you yesterday - I ordered and paid for it on Sunday. Whilst your staff were positive about delivery times, it would have been better if they had been straight with me, rather than stringing me along saying I probably get it before the weekend. Given that it's a long weekend, I won't get it until next Tuesday at the earliest. I can't tell you how disappointed I am at the delay; and obviously I can't comment on the machine itself - I haven't got it yet.
1 juni 2025
Arrived quickly
Arrived quickly. Easy to use website. Happy with everything I have brought so far through Hobby sew
2 juni 2025
No communication
No communication. I havnt received the promised email. No update on the progress of my order.
2 juni 2025
Great pricing
Great pricing. Helpful product info on the website. Delivery was unbelievably FAST!
Thank you!
31 maj 2025
Very bad customer service
They don’t answer the call
Even if they answer they say they will call you back
Never call back
30 maj 2025
Scam
Don't bother to deal with this online shop, pure scam. I bought a sewing machine there and it stopped sewing after a couple of months. I have been trying to reach them for months, but no single phone call was answered, and they never answered my emails.
1 mars 2025
Omdöme utan inbjudan
Easy to find what i needed
Easy to find what i needed. Paypal is my preferred payment option so was happy to be able to pay this way. Quick delivery.
1 maj 2025
Item I was looking for
2 maj 2025
Shop is beautifully set out
Shop is beautifully set out. Helpful staff. Well lit. All good.
1 maj 2025
Great customer service answered all my…
Great customer service answered all my questions and went and got answers to things she was not sure off
30 april 2025
You had the dmc colours I wanted
You had the dmc colours I wanted, but thought postage was a bit steep for just 2 skeins
30 april 2025
Big Mistake
I have a sewing machine - I was advised it couldn't be repaired as a result of this I purchased a new machine (Brother$598) from what I believed to be a reputable company. I have subsequently managed to repair the machine and wanted to return the new purchase which is still in the original box unopened - their policy is not to return due to a change of mind.
22 april 2025
Omdöme utan inbjudan
Great range of products at very good…
Great range of products at very good prices. Have bought from this store on previous occasions and always prompt and reliable delivery and service. Polite and helpful staff when I had an issue and resolved speedily. Happy to recommend and will be back.
8 april 2025
Excellent customer service all the way…
Excellent customer service all the way through to the delivery driver
8 april 2025
Very happy with my chair
Very happy with my chair. It is comfortable and very supportive. Fast delivery
8 april 2025
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.