Overall it was a disappointing experience purchasing the nasal sprays directly through the Bio sure website. The information on the website indicates that the items purchased would be dispatc... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great efficiency from BioSure, order arrived before the week was out. Very discreet as well. Test was very easy to perform with crystal clear instructions. Results within 15 mins, in the comfort of... Se mer
Företaget har svarat
I've ordered a kit test about 1 week ago and I've even been charged extra to get my kit delivered to me in the next day working. However, for some reasons, the kit has never been delivered to me. I've... Se mer
Företaget har svarat
I ordered the HIV self test arrived promptly good clear instructions followed and received my results in 15 minutes excellent way to know your status it’s really easy to test and after 12 weeks you ca... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
The BioSure team have unique and extensive knowledge and have helped hundreds of thousands of people throughout the UK and the world, to #KnowYourStatus. We develop, manufacture and distribute world class self-tests and wellbeing products to help you take control of you.
Kontaktuppgifter
London, Storbritannien
- 07763 489170
- info@biosure.co.uk
- hivselftest.co.uk
3,6
Medel
151 omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från BioSure Global
Hi Customer,
Thanks for your feedback, we are glad you found our test easy to use.
All the best,
BioSure Team.
Good and arrives quickly
6 november 2020
Svar från BioSure Global
Hi Disappointed,
Thank you for your great feedback!
All the best,
BioSure Team.
peece of mind within fifteenminutes…
peece of mind within fifteenminutes great way to avoid the embarresemnt of the doctors ]
so glad im not positive - the only time where being negative is a good thing
god bles al those in the world who cannot access medicatopn for this doeses
6 november 2020
Svar från BioSure Global
Hi Happily negative,
Thanks for your wonderful feedback, it's great we can help many people like you to know your status on your own terms!
All the best,
BioSure Team.
The test didn't work
2 november 2020
Svar från BioSure Global
Hi Gilberto,
I am sorry to hear your test didn't work as expected. If you could email us on orders@biosure.co.uk we can resolve this issue for you.
All the best,
BioSure Team.
Svar från BioSure Global
Hi Joana,
Thank you for your great feedback, we appreciate it massively.
All the best,
BioSure Team.
Excellent product and customer service
I contacted customer service and got amazing service form Becky. She followed up my request and made sure that the kit was delivered on time and to the location requested. Absolutely satisfied with her attention and service. The kit is really easy to use and the instructions are explained in a comprehensive way. Definetely I would recommend this product!
3 oktober 2020
Omdöme utan inbjudan
Svar från BioSure Global
Hi Franco,
Thank you for your wonderful feedback, we really appreciate it and take pride in our above and beyond customer service here at BioSure. Stay safe!
All the best,
BioSure Team
The test was delivered very quick
The test was delivered very quick . The longest 15minutes in my life tho but all negative 😊👌🏼 Only waiting for results from sexual health clinic , but bought this test to try and calm myself down. Hopefully the other results will be the same as this one.
11 september 2020
Omdöme utan inbjudan
Svar från BioSure Global
Hi Jordan,
Thank you for your great feedback! We hope you receive your other results soon!
All the best,
BioSure Team.
near 2 weeks and still not recieved my…
nearly 2 weeks and still not recieved my kit!
5 september 2020
Omdöme utan inbjudan
Svar från BioSure Global
Hi Rebecca,
We apologise that you have not received your order yet, if you can get back in touch with us via email we can resolve this issue for you.
All the best,
BioSure Team.
Excellent product easy to use
Excellent product easy to use. Arrived quickly . Highly reccomend
5 september 2020
Omdöme utan inbjudan
Svar från BioSure Global
Hi David,
Thank you for your wonderful feedback, we are glad you liked our product!
All the best,
BioSure Team.
It ok no problem.
12 juli 2020
Omdöme utan inbjudan
Svar från BioSure Global
Hi Simon,
Thanks for your feedback!
All the best,
BioSure Team.
Svar från BioSure Global
Hi A.
Thank you for your great feedback!
All the best,
BioSure Team.
Svar från BioSure Global
Hi Customer,
Thanks for your positive feedback!
All the best,
BioSure Team.
I did not receive my product
21 juni 2020
Omdöme utan inbjudan
Svar från BioSure Global
Hi Kasmon,
We are sorry to hear that you have not received your product. Would you be able to get in touch with us via our order's support team - orders@biosure.co.uk and we can resolve this issue for you.
All the best,
BioSure Team.
Svar från BioSure Global
Hi Jurij,
Thanks for your great feedback!
All the best,
BioSure Team.
Svar från BioSure Global
Hi Matthew,
Thanks for your great feedback!
All the best,
BioSure Team.
Svar från BioSure Global
Hi Victoria,
Thanks for your great feedback!
All the best,
BioSure Team.
Arrived on time despite Covid-19…
Arrived on time despite Covid-19 hiccups. Straightforward instructions and result. Now I can put all the anxiety behind me.
1 juni 2020
Omdöme utan inbjudan
Svar från BioSure Global
Hi Os,
Thank you for your wonderful feedback!
All the best,
BioSure Team.
Great service
Great service, I suffer from bad anxiety and hated the thought of waiting days and days for a result or having to do it with someone. I wanted to do it alone. I searched online and found this test, it was brilliant, delivered so quickly and so easy to do, just a 15 minute wait.
Huge weight off my mind knowing I am negative, it's a huge relief and the best £29.95 I've spent.
21 maj 2020
Omdöme utan inbjudan
Svar från BioSure Global
Hi MG,
Thank you for your great review.
All the best,
BioSure Team.
The biggest weight off my mind
The biggest weight off my mind
I've spent months worrying about getting an HIV test. Even knowing I'm low risk and not having any symptoms, the thought of having to wait days for results back from the doctors or clinic, made my anxiety go through the roof. I knew I'd be on edge every time the phone rang and would not be able to think about anything else the whole time, which had put me off getting the test done at all. Knowing that I was able to test at home and get the results back so quickly, alleviated a lot of this anxiety. Whilst taking the test itself is still scary and those 15 minutes drag like the last 15 minutes of a football match your team is winning 1-0, and you're quite literally counting down the seconds - the relief of actually knowing my status has been the biggest weight off my mind for months. For anyone else who has anxiety about getting tested, I would recommend BioSure - for sure!
13 maj 2020
Omdöme utan inbjudan
Svar från BioSure Global
Hi James,
Thanks for your wonderful feedback and we are glad our product could help you get tested and know your status!
All the best,
BioSure Team.
Was very easy to use with a very simple…
Was very easy to use with a very simple guide and video demonstration. Being in a lockdown, it is an easy way to get a test and was delivered quickly with neutral packaging. Thanks BioSure (Negative result :) )
12 maj 2020
Omdöme utan inbjudan
Svar från BioSure Global
Hi Anon111222,
Thanks for your wonderful feedback.
All the best,
BioSure Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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