My review is based on being a user of the platform itself, not the tradespeople that provide the services. I have simply requested 2 things of the platform; that they delete my account as I no lo... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
There were lot many communications lot many people approached but what I don't like is the communication should be through app and not sending personal details to the tradies. Personal details like na... Se mer
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Hipages good but accountability should be improved. So many Trades send separate text asking details. So, try to communicate only via hipages. If you have bathroom job, try to find someone who can do... Se mer
I had Michael from MBP electrical install and supply downlights. I requested an electrician on Saturday night and Michael came out the next morning at 8am. He was so nice and so fast. I couldn't... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Australia's #1 place to connect with tradies
Kontaktuppgifter
PO Box 2210, 2012, Strawberry Hills, Australien
- 1300 762 994
- support@hipages.com.au
- hipages.com.au
3,4
Medel
1 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 71 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
If you’re looking forward to using…
If you’re looking forward to using hipages to start a business and get leads , don’t bother because 99% of their leads are fake and they are extremely expensive. Let’s just say you get leads and work hard to get reviews build your ranking , the moment you no longer want to be in a contract , they will ask to pay them $30 a month to not delete your profile and reviews that you worked hard for and honestly you would be better off just using google to advertise your business because at least you own your profile and reviews there
22 juni 2026
Omdöme utan inbjudan
Svar från hipages
Hi Shayan,
Just to clarify, our subscriptions run on a fixed 12-month term. While you can cancel the account, the remaining months on the contract do need to be paid out, which is noted in the terms agreed to at signup and in your confirmation email.
If you still want to promote your business on hipages, you will need to maintain a subscription with us to keep your profile and account active.
We want to provide further clarification and help you out. We've reached out to our Customer Success team and they will be in touch shortly to help you out.
Thanks,
hipages support
These scumbags want me to pay$30 a…
These scumbags want me to pay$30 a month to no delete my profile that I worked hard for to get 5 reviews on , but I’d rather spend that money on a google advertisement than this scammy business
22 juni 2026
Omdöme utan inbjudan
Svar från hipages
Hi Moji Loco,
If you wish to advertise and promote your business on hipages, you will need to have an active subscription of some capacity with us.
We've requested some more account information to get a better understanding of your situation. Please send us a DM or call us on 1300 762 994 and we can assist further.
Thanks,
hipages support
Reliable roofing are good to deal with…
Reliable roofing are good to deal with and efficiently fixed the roof leak successfully
11 september 2025
Omdöme utan inbjudan
Svar från hipages
Great to hear that your roof leak has been sorted Anne. When you can leave Reliable Roofing a recommendation page on their profile page as well so they can also know about your feedback!
Great for sourcing trades and…
Great for sourcing trades and contractors for my developement.
17 juni 2026
Omdöme utan inbjudan
Svar från hipages
Awesome to hear that we assisted with your development and made the process a lot easier for you!
Great way to easily find local trades
12 juni 2026
Omdöme utan inbjudan
Svar från hipages
Glad to hear that we can help you get the trade businesses you're looking for!
Down Pipe Removal / Reinstallation - Comres Interiors
Positive and full understanding of my request requirement. Job done in a timely manner. Quoted Price was accurate.
3 juni 2026
Omdöme utan inbjudan
Svar från hipages
Glad to hear that we able to assist you with your work Charles!
Greed for money & no compassion
I would not recommend this service.
I found myself locked into a contract even after I had stopped using the service. The company could clearly see that I had not accepted any ongoing leads for at least three months due to significant changes in my business and personal circumstances.
During this time, I was dealing with pregnancy-related challenges and financial hardship. Despite explaining my situation and attempting to communicate via email as requested, I received little to no response. I also made phone calls seeking assistance and understanding, but the focus remained on collecting payment rather than discussing possible solutions.
A final payment of $140 was ultimately referred to debt collection, despite my efforts to maintain communication and my explanation of the difficult circumstances I was facing, including concerns about housing insecurity during the Sunshine Coast housing shortage.
What disappointed me most was the lack of empathy, communication, and flexibility shown throughout the process. As a previous customer, I had hoped for a more supportive and understanding approach. Instead, I felt that my concerns were disregarded and the situation was unnecessarily escalated.
Based on my experience, I found the customer service and communication to be very poor, and I would not recommend this service to other business owners.
4 februari 2026
Omdöme utan inbjudan
Svar från hipages
Hi Ash,
We’re disappointed to hear of this experience, and really appreciate you bringing this to our attention. We can see that this has been resolved for you.
If you need any assistance, please DM us and we will be in touch as soon as possible.
Thanks,
hipages support
The terms and conditions are not fair
The terms and conditions are not fair. There is a seven days cooling off period but we cannot except any leads they’re charging us upfront but in the terms and condition it says we cannot accept any leads in those seven days that’s totally unfair terms and conditions
3 juni 2026
Omdöme utan inbjudan
Svar från hipages
Hi Neel,
Our 7 day Cooling Off Period is designed to change your mind during the week to see if your subscription is unsuitable for you. When you accept a lead however, this will waive off the Cooling Off Period. This is outlined during the sign up process and in the confirmation email sent afterwards.
We've arranged for our Customer Success team to contact you to assist you and provide further clarity in regards to your subscription.
Thanks,
hipages support
Hi pages reviews are a con
Hi pages reviews are a con. They publish only 5 star reviews. Genuine lower reviews are trashed.
3 juni 2026
Omdöme utan inbjudan
Svar från hipages
Hi there,
At hipages, we currently use a recommendation-based system instead of traditional 5-star ratings. When a customer selects Yes to recommend a business, their feedback is displayed publicly on the business’s profile and is considered a 5-star rating. If they select No, the feedback remains private but it is shared directly with the business and counts as a 1-star rating in their star rating.
Our Trust and Quality team continuously monitors all feedback. If any issues are flagged, they will reach out to the customer directly to help mediate between them and the business.
However, based on feedback from households, we are transitioning away from this system and will be rolling out a brand-new review and star-rating system over the coming months.
If you need any assistance, please DM us your details and our team will be happy to help and follow up.
Thanks,
hipages support
I had Michael from MBP electrical …
I had Michael from MBP electrical install and supply downlights. I requested an electrician on Saturday night and Michael came out the next morning at 8am. He was so nice and so fast.
I couldn't believe the price he quoted - It was very reasonable.
I would highly recommend him any day.
Margaret
24 maj 2026
Omdöme utan inbjudan
Svar från hipages
Hi Margaret,
Awesome to hear the team got everything done so quickly! If you get a chance, dropping a recommendation on their profile page would be great for Michael and the guys at MBP Electrical.
Cheers,
hipages support
Do any small business owners have…
Do any small business owners have problems with HI PAGES getting false leads and costing money.
Leads where customers don’t follow up after talking to them and they tell you this and that but they are not legit just time wasting
22 maj 2026
Omdöme utan inbjudan
Svar från hipages
Hi Garry,
It can definitely be frustrating to not hear back from a household. While we always encourage homeowners to be upfront and keep everyone in the loop, at the end of the day, it's completely their call how they want to handle their works.
That said, we really want to help you win more of these jobs and get more out of your subscription. We’ve requested some information, if you can send us a DM or call us on 1300 762 994 we can discuss further from there.
Thanks,
hipages support
I got very expensive quotes for a small…
I got very expensive quotes for a small job seems like people like to take advantage of needed services.
19 maj 2026
Omdöme utan inbjudan
Svar från hipages
Hey Sue,
Sorry to hear you haven't found the right quote yet.
We’d love to help you get connected with the right business for you. Could you email your details to support@hipages.com.au or shoot us a message in our app.
Another option is to check out our directory page. You can see all the local businesses in your area and reach out to them directly for a quote. Here’s the link: https://hipages.com.au/find
Hope this helps!
hipages support
hipages is awesome
Thanks to hipages, we were able to find someone immediately.
22 april 2026
Omdöme utan inbjudan
Svar från hipages
Super stoked to hear that hipages quickly helped you connect with a business, Kay! We look forward to connecting you with more trade businesses in the future!
Thanks,
hipages support
Worst experience!
Worst experience!! If I could give zero stars i would.
Leads I received were terrible. To the point I could not make a living from it.
Returned to a full time job and was then told I couldn’t cancel my subscription unless I cancelled my ABN. Hi pages continued taking money from my account even when I was in financial hardship and then couldn’t buy groceries for my household.
Support was poor and dismissive.
1 maj 2026
Omdöme utan inbjudan
Svar från hipages
Hi Jody,
Thanks for sending us your details. Unfortunately I’ve been unable to locate a business account matching what you’ve sent so I’ll try to answer as best I can.
Our packages are set up on fixed terms starting at 6 months. If you need to cancel during the contracted period, normally the team would need to see your business is no longer operating. We always want to try and come to a solution and our Customer Success team would like the opportunity to review your account and discuss further.
Can you please DM us with the business name, phone number or email address associated with the account and we’ll be in touch.
Thanks,
hipages support
Great Tradie and so easy to deal with
Great Tradie and so easy to deal with. Evan did a fantastic job with the install of our Air Conditioners. Very neat, tidy and cleaned up after himself.
No hesitation in recommending One Touch Solutions.
15 maj 2026
Omdöme utan inbjudan
Svar från hipages
Hi Waz,
Awesome to hear you had a great experience with Evan and One Touch Solutions. When you have a minute, leaving the team a recommendation on their profile page would be a massive boost for them and other households looking to hire them!
Thanks,
hipages support
WARNING HIPAGES
If you’re a tradie thinking about signing up to hipages, don’t.
I was sold the idea that I’d be getting consistent leads and work through the platform. What actually happened? 6 months of paying $80 a month for absolutely nothing in return. Not one job.
Leads are either non-existent, poor quality, or sent to multiple tradies at once so you’re competing in a race to the bottom. You end up paying for the opportunity to chase work that goes nowhere.
There’s zero return on investment. You’re basically paying a subscription just to hope something comes through—and in my case, nothing ever did.
Plenty of promises upfront, but once you’re signed up, you’re on your own.
Save your money and invest it into your own marketing or direct referrals. At least that actually works.
18 maj 2026
Omdöme utan inbjudan
Svar från hipages
Hi Braden,
Our Customer Success team has been trying to get in contact with you to get a better understanding of your current situation and see if they can help resolve any issues you have with the service and account.
We really want to have this sorted for you. When you can, please give us a call back on 1300 762 994 or DM us here to discuss further.
Thanks,
hipages support
Do not trust HiPages
HiPages are scammers. They never clearly explained the subscription cancellation fees over the phone, and even after I told them to unsubscribe me, they continued charging my account. The whole process felt misleading and extremely unclear from the start.
If you Google “HiPages scam,” you’ll see countless complaints from other businesses saying they experienced the same thing. This company appears to be well known online for trapping tradies and small businesses into ongoing charges they weren’t properly informed about.
Worst part is dealing with the people on the phone who they hire from overseas to defend the scam. Avoid them if you want to keep your sanity. I got 0 leads and if I did get any they all looked like very low quality. Save your time and money and use advertising.
7 maj 2026
Omdöme utan inbjudan
Svar från hipages
Hi Chris,
We are transparent with how our subscriptions and our packages work with trade businesses on hipages. Our packages are fixed term subscriptions either for 6 or 12 months. Before you join hipages, our cancellation policy is included in the terms and conditions that are read out to you over the phone. Once signed up, we send you a confirmation email with your package details afterwards.
We have teams in both Sydney and Manila that are well equipped to assist you in enhancing your experience on the platform if you’re struggling to either win work on hipages or receive the type of leads you’re looking for. If you do not wish to speak to a member from the Manila team, we can accommodate you and get someone from our Sydney team to contact you.
We want to follow up and help you out, please DM us your details here or call us on 1300 762 994 and we can go from there.
Thanks,
hipages support
Had the best gardener ever- Dennis…
Had the best gardener ever- Dennis from ZENDEN GARDENS. His team are super efficient and work really hard. They take pleasure in a job , are punctual and clean up a treat. I would highly recommend them if your looking for a person you can trust to get a job done effectively and quickly Ours was a big job and took 3 of the most of the day. I thought price was great given the amount of time they spent her. It involved cutting back a fence line of trees, carting them through a narrow passage and 2 trips to the tip Dennis is a super star
7 maj 2026
Omdöme utan inbjudan
Svar från hipages
Hi Sue,
We're super happy to hear that you had such a great experience with Dennis. If you haven't done so, please leave Dennis and his team a recommendation on his profile page so they also see this feedback as well!
Thanks,
hipages support
Satisfactory outcome at reasonable cost.
I only received 2 contacts & 2 quotes. One was very high, the other very reasonable which I took and the job was done very professionally. Hipages helped the process by reminding the tradies to answer my texts to fix a date for the work to be done.
17 april 2026
Omdöme utan inbjudan
Svar från hipages
Hi Patrick.
We appreciate your feedback and letting us know that we were able to assist in connecting you with a business that met your needs.
Looking forward to helping you further!
Thanks,
hipages support
I rang hi pages to help get rid of a…
I rang hi pages to help get rid of a tv, George not only did that but he also helped install it, he was so helpful and friendly, l could not ask for better service, l would definately recommend him to everyone, Thankyou George, your service was fantastic.
29 april 2026
Omdöme utan inbjudan
Svar från hipages
Hi Maureen,
Thank you for sharing your experience with George. If you haven't done so, we suggest you leave a recommendation on George's profile page to let him and his future customers' know of your experience as well!
Thanks,
hipages support
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.