AI tool actually worked when asking questions . Got to the point and solved the issue . Service in general has been awesome and the product certainly works
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I’m 4 months along the weight loss path . It has been seamless from the phone appointments , the emailing , and finally product delivery . There is continual support , and ideas to manage this treatm... Se mer
Företaget har svarat
Over the many years I have been with Pilot I have found they are available when any queries arise. They reply quickly. They are clinically ethical , ie they require updated information from me before... Se mer
Företaget har svarat
So, what made my experience great was the level of support I received when I received an e-mail from Pilot drawing my attention to the fact that my most recent order was going to be shipped to the inc... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Hims is on a mission to help Australian men feel great through the power of better health. We believe how you feel in your body and mind transforms how you show up in life. That’s why we offer best-in-class care that’s affordable, accessible, and personalized. Through our 100% online platform, customers can connect with licensed healthcare practitioners to access trusted treatments for hair loss, sexual health, weight loss, and more. Treatment ships at no extra cost, and a subscription unlocks ongoing support from a dedicated Care Team to support you toward your goals.
Kontaktuppgifter
Australien
- support@hims.com.au
- hims.com.au
4,2
Bra
986 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Support and Confidentiality
Great support handled in a confidential manner. Service and delivery are first class.
23 maj 2026
Omdöme utan inbjudan
Svar från Hims Australia
Hi Ralph,
Thank you for your kind feedback. We’re really pleased to hear you’ve felt well supported and that the service and delivery have met a high standard for you. It’s also great to know the confidential handling of your care has given you confidence in the process.
We truly appreciate you taking the time to share this.
Warm regards,
The Pilot Team
Works well the service is efficient and…
Works well the service is efficient and mostly responsive
14 maj 2026
Omdöme utan inbjudan
Svar från Hims Australia
Hi George,
Thank you for your feedback. We’re glad to hear the service has been working well for you and that you’ve found it efficient and mostly responsive.
We really appreciate you taking the time to share your experience.
Warm regards,
The Pilot Team
Svar från Hims Australia
Hi Steve,
Thank you for your feedback. We’re really glad to hear you’ve found the service convenient, responsive, and supported by solid follow-ups.
We appreciate you taking the time to share your experience.
Warm regards,
The Pilot Team
Satisfied with product and service
22 maj 2026
Omdöme utan inbjudan
Svar från Hims Australia
Hi Bryan,
Thank you for your feedback. We’re really glad to hear you’re satisfied with both the product and the service.
We truly appreciate you taking the time to share this.
Warm regards,
The Pilot Team
Great products and customer support
The testosterone booster is very helpful to me. Pilot’s customer service is awesome.
6 april 2026
Omdöme utan inbjudan
Svar från Hims Australia
Hi Rudy,
Thank you for your feedback. We’re really glad to hear the product has been helpful for you and that you’ve had a positive experience with our customer support.
We truly appreciate you taking the time to share this.
Warm regards,
The Pilot Team
Service is always friendly and prompt…
Service is always friendly and prompt no hassels
22 maj 2026
Omdöme utan inbjudan
Svar från Hims Australia
Hi Kevin,
Thank you for your kind feedback. We’re really glad to hear you’ve consistently found the service friendly, prompt, and hassle-free—that’s exactly the experience we aim to provide.
We truly appreciate you taking the time to share this.
Warm regards,
The Pilot Team
Very supportive and understanding.
21 maj 2026
Omdöme utan inbjudan
Svar från Hims Australia
Hi Daz,
Thank you for your kind feedback. We’re really glad to hear you’ve felt supported and understood throughout your experience.
We truly appreciate you taking the time to share this.
Warm regards,
The Pilot Team
Effective makes me return
Effective, efficient and easy to deal with.
No judgement is very nice.
21 maj 2026
Omdöme utan inbjudan
Svar från Hims Australia
Hi Allan,
Thank you for sharing your feedback. We’re really glad to hear you’ve found the service effective, efficient, and easy to deal with. It’s especially great to know you’ve felt supported without judgment, as creating a comfortable and respectful experience is very important to us.
We truly appreciate you taking the time to share this.
Warm regards,
The Pilot Team
is easy and it works give me confidents
is easy and it works give me confidents
21 maj 2026
Omdöme utan inbjudan
Svar från Hims Australia
Hi Ben,
Thank you for sharing your feedback. We’re really glad to hear you’ve found the service easy to use and that it’s been working well for you. It’s great to know it has helped you feel more confident in your journey.
We truly appreciate you taking the time to share this.
Warm regards,
The Pilot Team
Works well every time- except if a bit…
Works well every time- except if a bit of alcohol involved it’s not as effective. What do I need to do to have a trial on the yellow pill?
20 maj 2026
Omdöme utan inbjudan
Svar från Hims Australia
Hi Ryan,
Thank you for your feedback. We’re glad to hear the treatment has been working well for you overall, and we appreciate you sharing your experience.
In terms of the reduced effectiveness when alcohol is involved, it is best to discuss this with our Medical Support team. If you’d like to discuss this further or explore whether a different option such as the “yellow pill” may be suitable for you, we’d be happy to help.
We are unable to locate your account through this review alone, but we would really appreciate the chance to assist you properly. Could you please email us at gday@pilot.com.au with the subject line “TrustPilot – Escalations Team” so our team can follow up with you directly?
Warm regards,
The Pilot Team
My results
Initial consultation.
The right results.
Prompt and friendly service.
Continued support.
Great product
21 maj 2026
Omdöme utan inbjudan
Svar från Hims Australia
Hi Todd,
Thank you for sharing your feedback. We’re really glad to hear you’ve had a positive experience from your initial consultation through to ongoing support, and that you’ve found the service prompt, friendly, and effective. It’s also great to know the product has been working well for you.
We truly appreciate you taking the time to share this.
Warm regards,
The Pilot Team
Svar från Hims Australia
Hi Wade,
Thank you for your kind feedback. We’re really glad to hear you’ve had a positive experience with our service and advice.
We truly appreciate you taking the time to share this.
Warm regards,
The Pilot Team
Svar från Hims Australia
Hi Troy,
Thank you for your feedback. We’re really glad to hear everything is going well for you and that you’re having a positive experience.
We truly appreciate you taking the time to share this.
Cheers,
The Pilot Team
Worked as stated but the headacks were…
Worked as stated but the headacks were the only draw backs to taking this medication
21 maj 2026
Omdöme utan inbjudan
Svar från Hims Australia
Hi Barrie,
Thank you for sharing your experience, and I’m sorry to hear about the headaches you experienced. I understand how uncomfortable and discouraging side effects like that can be, even when the medication is otherwise working as expected.
We really appreciate your feedback, as it helps us better understand how people are responding to treatment. If you haven’t already, it may be worth discussing these symptoms with our Medical Support Team so they can review and help guide you on the best way forward.
If you’d like further support, please don’t hesitate to reach out to us at gday@pilot.com.au. We’re here to help.
Warm regards,
The Pilot Team
very responsive and customer focused
21 maj 2026
Omdöme utan inbjudan
Svar från Hims Australia
Hi Simon,
Thank you for your kind feedback. We’re really glad to hear you’ve found the team responsive and customer focused.
We truly appreciate you taking the time to share this.
Cheers,
The Pilot Team
Good product,friendly staff and…
Good product,friendly staff and deliveries are always ontime
21 maj 2026
Omdöme utan inbjudan
Svar från Hims Australia
Hi Christopher,
Thank you for your kind feedback. We’re really glad to hear you’re happy with the product, the friendly staff, and that deliveries have consistently been on time.
We truly appreciate you taking the time to share this.
Cheers,
The Pilot Team
Highly recommend
21 maj 2026
Omdöme utan inbjudan
Svar från Hims Australia
Hi Ron,
Thank you for your feedback. We’re really glad to hear you would highly recommend the service.
We appreciate you taking the time to share your experience with us.
Kind regards,
The Pilot Team
Very easy works great company very…
Very easy works great company very helpful
21 maj 2026
Omdöme utan inbjudan
Svar från Hims Australia
Hi,
Thank you for your feedback. We’re really glad to hear you’ve found the service very easy to use and that everything has been working well for you, along with helpful support from the team.
We appreciate you taking the time to share your experience with us.
Kind regards,
The Pilot Team
Products works well however it is NOT…
Products works well however it is NOT worth the price. Go to your local sexual health clinic and save $70 on your prescription
17 november 2025
Omdöme utan inbjudan
Svar från Hims Australia
Hi,
Thank you for sharing your feedback. We’re glad to hear the product is working well for you, though we’re sorry to hear you don’t feel it offers good value for the price. We understand that cost is an important factor when choosing a service, and we appreciate you being open about your experience.
Your feedback is valuable and will be shared with the team as we continue reviewing our pricing and offering.
Kind regards,
The Pilot Team
Portal is easy to navigate and…
Portal is easy to navigate and communication is second to none
21 maj 2026
Omdöme utan inbjudan
Svar från Hims Australia
Hi Todd,
Thank you for your feedback. We’re really glad to hear you’ve found the portal easy to navigate and that communication has been excellent throughout your experience.
We appreciate you taking the time to share your experience with us.
Kind regards,
The Pilot Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.