Hikeepebike Omdömen 

37
•
TrustScore 3.5 av 5

3,4

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Det här tycker kunderna

Betygsatt 4 av 5 stjärnor

I have both the K6S Max and the MAD. The K6S was my first introduction to real e-bikes coming from a 14inch folding temu ebike. I liked it so much I purchased the MAD not even 2 weeks later. Now this... Se mer

Betygsatt 4 av 5 stjärnor

Picked up the MA-S and so far it’s been a great ride. The off-road performance is impressive — handles rough terrain confidently thanks to the full suspension and fat tires, and the speed is no jo... Se mer

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Betygsatt 5 av 5 stjärnor

HiKeep My HiKeep Mas Sport is a Baddass ride, it is fast powerfull and FUN! I bought 3 ebikes at same time HiKeep, Happyrun G300, and Wallkee H7 Ultra, all are good but the HiKeep is the favorite to... Se mer

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Betygsatt 1 av 5 stjärnor

I purchased a Hikeep ebike that developed a critical error (Code 03) while still under warranty. The motor's internal Hall sensor cable failed due to friction, rendering the bike unusable.... Se mer


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3,4

Medel

TrustScore 3.5 av 5

37 omdömen

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3 stjärnor
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(37)

37 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

The unbreakable k6 from hikeep

I want to first start off by saying I am writing this review with what I've experienced with the k6 from hikeep.
The bike not only exceeded every expectation I had but also never ever let me down. I got the bike about two years ago and got it to go to the store and to work in a really bad winter we had not only did the bike never hesitate to get me where I was going but it also let me go on my first real winter ride and did donuts in the snow for hours on end (not that you should) but the bikes very capable and should not be underestimated whatsoever at the other end of the spectrum we had a extremely hot summer with an average of 85 to 95 degrees and the bike never overheated never burnt anything up from the heat and it never quit even after wrecks the bike just will not give up im one of the most destructive people you will ever meet and for this bike to not quit even after all I've put it through, its got heart and it has had my vote for a very long time not to mention the readily available parts,the simplicity of the bike(so its easy to work on) and hikeeps outstanding support they got back to me within hours of me needing brake cables and was so helpful that ill never look at another company the same if your looking for an ebike that just won't quit I personally suggest the k6 lineup but the max series and even the commuter bikes are so well equipped they dont even need messed with except for cosmetics long story short get a hikeep!

24 september 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Hikeep And my experience of AWSOME!!^^

I’ve been riding electric things for quite a few years. From e-scooters to e-shakeboards. Wanted to give e-bikes a try. I wasn't sure what brand to get, and I had over 30 options, but I landed on Hikeepebikes, and I must say it doesn't disappoint. From the fast shipping to the pricing and amazing customer service who's has helped me quickly and easily. I commute to work with it and around my town and parks and the battery life is amazing I was out for about 5 hours on it when I got it. I got the Hikeep K6-S max I've been stopped to ask questions on it and people saying they want one to being empressed by it heck I've even road it in the rain! ^^. I def will be buying more from.hikeep and I def recommen this to people !

9 september 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Warranty is Meaningless - Blames Customer for Design Defects

I purchased a Hikeep ebike that developed a critical error (Code 03) while still under warranty. The motor's internal Hall sensor cable failed due to friction, rendering the bike unusable.

Hikeep's "support" process has been a masterclass in avoiding responsibility.

Initially, they told me to fix it myself with electrical tape. When I formally requested a proper warranty repair, they denied the claim, absurdly blaming the failure on "improper use" and a "lack of maintenance."

When I escalated, they invented a new theory, claiming that internal "anti-rotation plate screws" must have loosened on their own, causing the damage. They had the audacity to state it was "surprising" I didn't notice this internal, gradual failure, effectively blaming me for their design flaw.

A critical component that fails from the inside out during normal riding is, by definition, a manufacturing defect. Hikeep's warranty policy appears to be a marketing tool with no intention of being honored. They will invent any reason to blame the customer rather than stand behind their product.

I have since had to initiate a chargeback with my credit card company and file a formal complaint with the BBB to seek resolution.

I strongly advise any potential buyer to be extremely cautious. If you value a company that stands behind its products and honors its warranties, look elsewhere. Based on my experience, you cannot trust Hikeep to support you if anything goes wrong.

23 september 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I am very disappointed !!!

I am very disappointed with my experience with this brand.

I joined their affiliate program and generated commissions over a period of 3–4 months. However, despite contacting the company multiple times by email regarding my outstanding commissions, I have not received the payment or a clear explanation. I was told that the commissions were still being verified, but after waiting for a long time, there has been no meaningful update or resolution.

The lack of communication and failure to resolve the payment issue has seriously damaged my trust in this company. As an affiliate, I believe timely payment and transparent communication are essential for a professional and trustworthy brand.

Based on my personal experience, I would strongly advise other affiliates to carefully consider these issues before joining the program. Potential customers may also want to do their own research and consider other options before purchasing.

I hope the company takes this feedback seriously and addresses the outstanding commission issue.

15 juni 2026
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

I have both the K6S Max and the MAD

I have both the K6S Max and the MAD. The K6S was my first introduction to real e-bikes coming from a 14inch folding temu ebike. I liked it so much I purchased the MAD not even 2 weeks later. Now this one is a BEAST!! Both were pre-built and packaged very neatly. The tires ride great, brakes stop great, motors are powerful, and the range can be extended by using eco mode/pedaling instead of full throttling. I just have 2 cons on my MAD, and that’s it’s missing a storage compartment and the led indicator for the headlights/turn signals don’t light. Other than that, I’m extremely happy with my bikes!

19 september 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Well I just bought my 3rd Hikeep

Well I just bought my 3rd Hikeep, didn't even have to use the manual to put it together this time, I ordered the white step through 26F, shipping was super fast I got the bike within a week, putting together was 45 minutes taking my time. I even rode it at night to check out the headlight it is amazing with visibility 50 ft in front of me. Best value for your money.

18 september 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Bike is great

Bike is working great with plenty of power and torque. Great big 40 amph battery and some serious handling tires make for comfortable long trips. Haven't really had to use customer service yet as bike is working so good. Have 300 kilometers on it . Very fun bike

15 september 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

My knee likes it. My stairs wouldn't.

The bike arrived mostly assembled. I installed the front wheel, handlebars, pedals and light using the included tools. It took me around 40 minutes because I kept checking the manual. The bike itself wasn't difficult to assemble, but I definitely recommend having a second person help get it out of the shipping box.

19 augusti 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

This is a terrible bike do not buy

This is a terrible bike do not buy. This is a terrible company do not deal with this company. I bought a bike for my 13 year-old. The frame literally bent. They refused to do anything other than send me a part. The front shock the frame the rear suspension all of it bent. They made zero attempt to contact me until I got my credit card involved. I repeat do not do any business with this company you will regret it.

1 augusti 2026
Omdöme utan inbjudan
Logotyp för Hikeepebike

Svar från Hikeepebike

Hi, thank you for choosing Hikeep.

We’re sorry to hear about your experience and appreciate you sharing your feedback.

Hikeep is committed to providing reliable e-bikes at a competitive price, along with responsive after-sales support. For manufacturing defects or shipping-related damage, our warranty policy provides support for eligible issues. Even in cases involving accidental or user-caused damage, our team will do our best to help diagnose the problem, recommend a solution, and advise on replacement parts when needed.

If you purchased your Hikeep e-bike from our official website and are experiencing an issue, please contact our support team with your order number, photos/videos, and a description of the problem. We’d be happy to review your case and help find a suitable solution.

We value every customer and hope we can have the opportunity to make your experience better.

Best regards,
Hikeep Customer Support Team

Betygsatt 1 av 5 stjärnor

Do not buy!!!

Do not buy!!!! Absolute junk. My son worked hard to save money and spend it on an e bike he did his research and decided to get a hikers k6s and initially he loved it but after just a few rides it started to show its cheap parts. The rear swing arm is complete junk. The bushing they install will maybe last you a week like ours and then be completely unrideable. The bushing is garbage and the single rear shock offers no support so this is a design flaw. The company has been shit to deal with email only. They offered me 50 bucks off my now broken and unrideable bike as a compensation for a bike less than 30 days old. I asked for replacement parts and they told me to squirt some adhesive into the bushing to fix it. 🙄worst customer service and product I’ve ever dealt with. Will be disputing this rip off company.

23 juli 2026
Omdöme utan inbjudan
Logotyp för Hikeepebike

Svar från Hikeepebike

Hi,

We’re very sorry to hear about your experience with the K6S. We especially understand your frustration given that your son worked hard to save for the bike and initially enjoyed riding it.

We take your concerns about the rear swing arm and bushing seriously. We’re also sorry that the solution previously offered did not meet your expectations.

We would like the opportunity to review your case again. Mechanical issues can have different causes, and we don’t want to make assumptions without properly reviewing the bike. If the issue is determined to be a warranty-covered component defect, we will work with you on the appropriate warranty solution. If not, our team can still help identify the required replacement parts and provide repair guidance.

Please contact our support team with your order number, photos, and/or a short video of the issue so our technical team can review it.

We value our customers and want every Hikeep rider to have access to proper after-sales support when something goes wrong. We hope we can have the opportunity to resolve this matter for you.

Best regards,
Hikeep Customer Support Team

Betygsatt 1 av 5 stjärnor

I Regret I own 3 Hikeep bikes

I own 3 Hikeep bikes: one K6 Mini and two K6-S. The K6 mini needed custom spacers to align the rear and crank sprocket since the chain kept popping off. Now the rear wheel sits Offset to the right and is not aligned with the middle of the bike. Poor quality control. Poor quality thin tubes and tires have had many flats. Had to change to thicker tubes and tires. K6-S rear swing arm is crooked due to broken swing arm bolt bushing. Only 100 miles. The kickstand bracket snapped leaving a massive hole in the swing arm, too, revealing cheap pewter metal. The other K6-S has intermittent controller communication error due to tightly packed wiring and electrical shorts. Both bikes had rattling controllers under the seats which needed securing. The front forks do not compress hardly at all and the rear spring compresses too much. Hikeep provided no help and told me to fix them myself even when they're only 1 month old with 50 to 100 miles. Search elsewhere for higher quality bikes.

8 juli 2026
Omdöme utan inbjudan
Logotyp för Hikeepebike

Svar från Hikeepebike

Hello, thank you for choosing Hikeep eBikes. If you purchased your Hikeep product through our official website, you’ll have access to our complete customer service and after-sales support. Our support team is always available to assist customers who need help.

Regarding the K6 Mini:

If the chain repeatedly comes off, it may be due to damage that prevents it from returning to its original operating condition. In this case, we recommend replacing the affected component with a new one.
Regarding the tires, most tire damage is caused by punctures or sharp objects. We recommend checking the tire carefully to determine the specific cause. If a nail or other sharp object remains in the tire, the problem may continue to occur.

Regarding the K6S:

Damage to the screws or bushings may be caused by a fall, impact, or a lack of regular maintenance and adjustment.
The kickstand is designed only to support the weight of the bicycle. Damage may occur if additional weight is placed on the kickstand, such as sitting on the bike while it is parked and putting your full body weight on the kickstand.

Betygsatt 2 av 5 stjärnor

My son road his new K6-S Max and the…

My son road his new K6-S Max and the rear motor core went out within the first 2 weeks. 2minths later and we are Still waiting on the new one to get shipped with no date being told to us. Warranty says they ship within 30 days. False

2 juli 2026
Omdöme utan inbjudan
Logotyp för Hikeepebike

Svar från Hikeepebike

Hello, thank you for choosing Hikeep E‑Bike.We’re sorry to hear about your experience – we truly want to make things right.
If you purchased directly from our official website, you'll benefit from our full after‑sales service and clear warranty policy – we're always here to support you.
Even if you bought from one of our authorized dealers, you are still welcome to reach out to us via our official site for technical assistance and general support. However, please note that warranty terms for dealer‑purchased units may differ from those for direct purchases, as they follow the dealer's own policy.
We take your feedback very seriously. Should you encounter any issue, please contact our customer service team directly (contact info below), and we will prioritize your case and do our best to help. Thank you again for your understanding and support.

Betygsatt 5 av 5 stjärnor

Customer service has been good we need…

Customer service has been good we need to replace brake pads and are working with them now to do that. My11 year old son has been riding this everyday with friends and to school.

7 juni 2026
Omdöme utan inbjudan
Logotyp för Hikeepebike

Svar från Hikeepebike

Hello! Thank you so much for your kind review of Hikeep E‑Bike – we truly appreciate your support and it means a great deal to us.
We remain fully committed to providing you with attentive and responsive after‑sales service. If you ever have any questions or need assistance, please don’t hesitate to reach out to our customer service team via our official website.
By the way, we’d also like to mention our new MAD model – it features unique, powerful performance and an extra‑large battery capacity, which we believe will offer you an even more enjoyable riding experience.
We look forward to serving you again in the future!

Betygsatt 4 av 5 stjärnor

First E Bike

Picked up the MA-S and so far it’s been a great ride. The off-road performance is impressive — handles rough terrain confidently thanks to the full suspension and fat tires, and the speed is no joke. Acceleration feels strong and the bike has plenty of power for trails and longer rides.

Build quality looks solid out of the box and the styling is honestly one of the coolest in this category. Ordering and shipping went smoothly too.

Holding back the 5th star only because I haven’t had it long enough to speak to long-term durability, battery longevity, or how it holds up over time. So far though, no complaints. I’ll come back and update this review once I’ve put more miles on it.

18 april 2026
Omdöme utan inbjudan
Logotyp för Hikeepebike

Svar från Hikeepebike

Hello! Thank you so much for your kind review of Hikeep E‑Bike – we truly appreciate your support and it means a great deal to us.
We remain fully committed to providing you with attentive and responsive after‑sales service. If you ever have any questions or need assistance, please don’t hesitate to reach out to our customer service team via our official website.
By the way, we’d also like to mention our new MAD model – it features unique, powerful performance and an extra‑large battery capacity, which we believe will offer you an even more enjoyable riding experience.
We look forward to serving you again in the future!

Betygsatt 3 av 5 stjärnor

Bike has been a joy to ride

Bike has been a joy to ride. Make sure you tighten all visible bolts. Bike shakes bolts loose after time. I virtually had to blue lock tight everything. I have taken this bike on Mountain trails Sandy Beaches, and smooth roadways. The bike has always gotten me where I needed to go. I suggest also applying a protection plan because I had motor issues and Allstate stood by my side through the entire replacement process.
The bike also gets a lot of attention due to its moped styling and 20 x 4 fat tires. I found that the perfect blend between fun and efficiency is pedal assist three paired with seventh gear on the shifter. My bike gets me everywhere I need to go you really appreciate the mobility when you hit downtown Atlanta traffic and you can just breeze through to your destination. Order a couple of inner tubes and some spare grip if you have the money because you will absolutely need these eventually please ride responsibly and always wear your helmet because as bikers you are always at risk. Thank you for taking time to read this review. My bike is a starter level K6L with 1000 W/1500 W peak power. try to aim for this or higher for the right amount of speed and torque.

30 juni 2025
Omdöme utan inbjudan
Logotyp för Hikeepebike

Svar från Hikeepebike

Hello, thank you for choosing Hikeep E‑Bike. We're sorry that our product may not have fully met your performance expectations.

We do offer different models for various riding scenarios – for example, our MAS and MAD versions come with a more powerful drivetrain, making them ideal for steep hills or more demanding rides. Just as different terrains call for different vehicles, we recommend selecting the model that best matches your everyday riding conditions.

If you'd like to learn more about the performance differences or need personalized advice, please feel free to reach out to our customer service team via our official website – we'd be happy to help. Thank you again for your feedback, and we hope to find the right riding companion for you.

Betygsatt 1 av 5 stjärnor

NO CUSTOMER SERVICE!!

I recently purchased 2 Mas Sport ebikes and one of them arrived with a bent frame. I reached out immediately after noticing and was told to send pics and video which I provided, now I am being ghosted by them. I will now have to dispute the charges on my credit card. Buyer beware!!

29 april 2026
Omdöme utan inbjudan
Logotyp för Hikeepebike

Svar från Hikeepebike

Hi, thank you for choosing Hikeep.

We’re sorry to hear about your experience and appreciate you sharing your feedback.

Hikeep is committed to providing reliable e-bikes at a competitive price, along with responsive after-sales support. For manufacturing defects or shipping-related damage, our warranty policy provides support for eligible issues. Even in cases involving accidental or user-caused damage, our team will do our best to help diagnose the problem, recommend a solution, and advise on replacement parts when needed.

If you purchased your Hikeep e-bike from our official website and are experiencing an issue, please contact our support team with your order number, photos/videos, and a description of the problem. We’d be happy to review your case and help find a suitable solution.

We value every customer and hope we can have the opportunity to make your experience better.

Best regards,
Hikeep Customer Support Team

Betygsatt 3 av 5 stjärnor

Problems within a month

MA-S PANDA. NOT 60v, its 52v (look on the battery and controller) front forks are absolutely stiff. My Hydraulic brakes came with air inside them which absolutely weakened my braking performance and time. All mud gaurd/fender plastics snapped from quality. kinda wish it had signals. I need a bike to keep up and I do jumps and dirt which soon I snapped the stock pedals then 4 more pedals. The battery is INCREDIBLY loose and shakes, the one key lock to the frame NOT enough

my kickstand came loose and bit into my motor cable and now its shuttering which has sadly put my daily riding to an end currently. haven't heard back from support team about neither mud gaurd plastics or motor for days now.

So great while it lasted, for now, I'm on pause bc motor

11 maj 2026
Omdöme utan inbjudan
Logotyp för Hikeepebike

Svar från Hikeepebike

Hi, thank you for choosing Hikeep.

We’re sorry to hear about your experience and appreciate you sharing your feedback.

Hikeep is committed to providing reliable e-bikes at a competitive price, along with responsive after-sales support. For manufacturing defects or shipping-related damage, our warranty policy provides support for eligible issues. Even in cases involving accidental or user-caused damage, our team will do our best to help diagnose the problem, recommend a solution, and advise on replacement parts when needed.

If you purchased your Hikeep e-bike from our official website and are experiencing an issue, please contact our support team with your order number, photos/videos, and a description of the problem. We’d be happy to review your case and help find a suitable solution.

We value every customer and hope we can have the opportunity to make your experience better.

Best regards,
Hikeep Customer Support Team

Betygsatt 5 av 5 stjärnor

I love My Hikeep e-bike Looking to…

I love My Hikeep e-bike Looking to upgrade to a different model

13 maj 2026
Omdöme utan inbjudan
Logotyp för Hikeepebike

Svar från Hikeepebike

Hello! Thank you so much for your kind review of Hikeep E‑Bike – we truly appreciate your support and it means a great deal to us.
We remain fully committed to providing you with attentive and responsive after‑sales service. If you ever have any questions or need assistance, please don’t hesitate to reach out to our customer service team via our official website.
By the way, we’d also like to mention our new MAD model – it features unique, powerful performance and an extra‑large battery capacity, which we believe will offer you an even more enjoyable riding experience.
We look forward to serving you again in the future!

Betygsatt 3 av 5 stjärnor

The bike was great for the first 2…

The bike was great for the first 2 weeks. After that everything started to go wrong. The throttle broke. Bought a new one. After it was fixed the battery won't work or the wiring has an issue. Emailed multiple times. Was told to put an outlet tester to make sure the outlet was good. Obviously the outlet is good, it works for charging the battery among everything else that gets plugged into it. Needless to say warranties are a joke! Less then a month of having it no longer works. Another waste of hard earned money.

4 september 2025
Omdöme utan inbjudan
Logotyp för Hikeepebike

Svar från Hikeepebike

Hi, thank you for choosing Hikeep.

We’re sorry to hear about your experience and appreciate you sharing your feedback.

Hikeep is committed to providing reliable e-bikes at a competitive price, along with responsive after-sales support. For manufacturing defects or shipping-related damage, our warranty policy provides support for eligible issues. Even in cases involving accidental or user-caused damage, our team will do our best to help diagnose the problem, recommend a solution, and advise on replacement parts when needed.

If you purchased your Hikeep e-bike from our official website and are experiencing an issue, please contact our support team with your order number, photos/videos, and a description of the problem. We’d be happy to review your case and help find a suitable solution.

We value every customer and hope we can have the opportunity to make your experience better.

Best regards,
Hikeep Customer Support Team

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