Highland Experience Tours Omdömen 138

TrustScore 4.5 av 5

4,7

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Une belle aventure rendue possible avec Steven B ( the beast or the best), anecdotes, cours d'histoire, musiques traditionnelles ont agrémenté cette journée. Pris en compte du confort des voyageurs pa... Se mer

Betygsatt 5 av 5 stjärnor

We enjoyed every moment of our 3-day Sky& Inverness tour with Hugh, the Piping Tour Guide. An end-of-March weather with sunshine, wind, rain and snow, together with Hugh's stories and piping (!), adde... Se mer

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Betygsatt 5 av 5 stjärnor

This was my second tour with this company ( I had already toured with them last August). It absolutely met my expectations. Punctuality when departing, and just 10 minutes of delay when arriving (t... Se mer

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Betygsatt 5 av 5 stjärnor

Yesterday we went on a tour from Edinburgh: Glenfinnan Viaduct, Hairy Coos & The Highlands. We had Moray as our tourguide! He was really lovely and funny! As well as his great outfit, he knew loads of... Se mer

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Företagsinformation

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Experience Scotland's scenery, culture and history on our award winning guided tours. We offer an extensive range of 1 day Scottish sightseeing tours and 2 to 8 day tour packages with inclusive accommodation.


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4,7

Utmärkt

TrustScore 4.5 av 5

138 omdömen

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Betygsatt 5 av 5 stjärnor

Great experience of Highlands and Skye

We enjoyed every moment of our 3-day Sky& Inverness tour with Hugh, the Piping Tour Guide. An end-of-March weather with sunshine, wind, rain and snow, together with Hugh's stories and piping (!), added even more drama to the already magnificent Highlands. The trip was well organized. Timing for stops and lunches was perfect - it seemed that even rain was managed! The accommodations in Inverness, Moyness House - great experience as well.

27 mars 2026
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Thank you for your lovely review! We're delighted you enjoyed your 3-day Skye & Inverness tour.

Hugh will be so pleased to hear his storytelling (and piping!) added to your experience. It sounds like you truly got to experience the Highlands in all its moods, which always makes the journey even more memorable.

We’re also glad the tour felt well organised with good timing for stops and meals, and that you enjoyed your stay at Moyness House in Inverness.

Thank you again for your kind words, and we hope to welcome you back for another adventure soon!

Best wishes,
Eleonora
Highland Experience Tours

Betygsatt 5 av 5 stjärnor

The one of the best companies I've toured with.

This was my second tour with this company ( I had already toured with them last August).
It absolutely met my expectations. Punctuality when departing, and just 10 minutes of delay when arriving (traffic issues). The guide, Aiden, made the experience the most enjoyable, knowing how to balance music, silence and narration, with a slight touch of humour from time to time. He even "presented" us with a couple of extra stops.
Enough time to enjoy each and every stop, without being constantly in a hurry.
I definitely recommend it.

1 april 2026
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Thank you Raquel for your fantastic review! We’re thrilled to hear that your second tour with us met your expectations and that Aaron made the experience so enjoyable with his perfect balance of music, storytelling, and humour.

It’s great to know the timing worked well and that you had enough time to truly enjoy each stop, even with a couple of extra surprises from Aiden!

We really appreciate your recommendation and can’t wait to welcome you on another tour in the future.

Best wishes,
Eleonora
Highland Experience Tours

Betygsatt 5 av 5 stjärnor

3 day highlands and Skye tour

3 day highlands and Skye tour
The experience matched the tour itinerary and we had ample opportunity and time to explore all the sites visited. The tour guide Jamie was knowledgeable and had lots of historic information and stories to bring the sites visited to life. The coach was clean and comfortable and the overnight accommodation was amazing. I stayed in a B&B which I recommend as you get a personalised experience rather than staying in a hotel. If you want to see all the main sites and get a true feel for the highlands and Skye then this is a must do trip.

30 mars 2026
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Thank you for your wonderful review! We’re so glad your 3-day Highlands and Skye tour lived up to your expectations and that you had plenty of time to explore each site.

It’s great to hear that Jamie’s knowledge and storytelling brought the history to life, and that the coach and B&B accommodation made your trip even more enjoyable.

We’re thrilled you’d recommend this tour to others and hope to welcome you back for another Highland adventure soon!

Best wishes,
Eleonora
Highland Experience Tours

Betygsatt 5 av 5 stjärnor

Glenfinnan tour with our guide Moray!!

Yesterday we went on a tour from Edinburgh: Glenfinnan Viaduct, Hairy Coos & The Highlands. We had Moray as our tourguide! He was really lovely and funny! As well as his great outfit, he knew loads of facts, had brilliant taste in music and had us laughing a lot. The tour itself was also great! Especially the Glenfinnan Viaduct & the scenery at Glen Coe was a-ma-zing. The stop at the Hairy Coo’s was a little bit disappointing, as there were 3 hairy coos behind a fence with a LOT of tourist around them :(. But, all in all it was a great day, we would recommend it!

31 mars 2026
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Thank you for your lovely review! We’re thrilled to hear you enjoyed your Highland tour and that Moray made it so fun with his knowledge, humor, and great music.

We’re glad you loved the Glenfinnan Viaduct and the stunning scenery at Glen Coe. We're sorry to hear the stop to see the Highland Cows wasn't what you expected, but I can guarantee that the hairy coos are treated very well and are always happy to interact with tourists. They're used to be the star of the tour!

Overall, we’re delighted you had a great day and really appreciate your recommendation. We hope to welcome you on another tour in the future!

Best wishes,
Eleonora
Highland Experience Tours

Betygsatt 5 av 5 stjärnor

Super tolle Tour

Super tolle Tour. Steven B , unser Guide, war sehr nett und lustig. Er hat viel über das Land, die Leute und vor allen Dingen über die Geschichte Schottlands erzählt. Auch zu den einzelnen Stopps und für unsere Planung hat er gesorgt. Immer wieder gern.

17 mars 2026
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Thank you Anja for your wonderful review!

We’re thrilled to hear that Steven made your tour so enjoyable with his kindness, humour, and knowledge of Scotland’s history and culture. It’s great to know that the stops and planning contributed to a seamless experience for you.

We’d be delighted to welcome you on another tour anytime :)

Best wishes,
Eleonora
Highland Experience Tours

Betygsatt 3 av 5 stjärnor

The magic of the Highlands

The Highlands are always a magical place, to me it means home and I was amazed by everything we saw. Glencoe is the place of a terrible massacre, consumed in a place so mesmerising that it's easy to lose yourself. I loved seeing the statue dedicated to Bonnie Prince Charlie, and getting on top of the small tower was incredibly fun. As a student and lover of history I enjoyed it greatly. Scotland is my second home, and it was great to be back.
What I didn't enjoy much was how little time we had to roam around, especially at Fort William, where we didn't have time for lunch and many people chose a McDonald's over the many local pubs. I already knew the pub and decided to have a quick lunch there, the meeting was at 13:25, I arrived at 13:28 and the people on the bus even clapped sarcastically over 2 minutes. The driver was very knowledgeable, but not very friendly.

28 februari 2026
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Svar från Highland Experience Tours

Hi Arianna,

Thank you for taking the time to share your experience and for your kind words about the Highlands and Glencoe. It’s wonderful to know that Scotland holds such a special place in your heart.

We appreciate your feedback about the time constraints, especially in Fort William. Our one-day tours are designed to show you as much of this stunning region as possible, which means we sometimes have to limit the time at each stop to ensure we can visit all the key locations.

We’ll share your feedback with our team to ensure that all our guests feel welcomed and comfortable throughout their journey.

Best wishes,
Eleonora
Highland Experience Tours

Betygsatt 5 av 5 stjärnor

A wonderful trip with Terri and Ben

That was a wonderful trip with Terri and Ben. For the first time I listened to the guides :) - they were funny and helpful. I recommend the company.

16 februari 2026
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Hi Filip,

Thank you for your kind review! We’re really pleased to hear that you enjoyed your trip with Terri and Ben, and that you found them both funny and helpful. It’s always rewarding to know our guides have made a positive impression.

We truly appreciate your recommendation and hope to have the pleasure of welcoming you again in the future.

Best wishes,
Eleonora
Highland Experience Tours

Betygsatt 5 av 5 stjärnor

Inverness & Skye

It was fab. Chris (our guide) was knowledgeable throughout. I wanted to go to McQueen's grave site in Skye. It wasn't on the plan, but chris made it happen!. Weather was 👌, I'd highly recommend this tour and company!. I forgot to mention the B & B.....it was lovely, the room was so clean and the breakfast was 👌

16 februari 2026
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Svar från Highland Experience Tours

Hi Denise,

Thank you so much for taking the time to share your wonderful feedback about your Skye & Inverness tour!

We’re delighted to hear that you had a fabulous time and that Chris made your experience so special, especially by going the extra mile to visit McQueen’s grave site.

We’re also happy that you enjoyed the B&B, the cleanliness of your room, and the breakfast.

Thank you for your high recommendation, it means the world to our team. We hope to welcome you back for another adventure soon!

Best wishes,
Eleonora
Highland Experience Tours

Betygsatt 5 av 5 stjärnor

Highland Experience Tour: A Perfect Way to Explore Scotland

Our 3 days and 2 nights trip with Highland Experience was an excellent way to explore Scotland, especially the beautiful Highlands. The tour was well-organized, comfortable, and thoughtfully planned, allowing us to enjoy the scenery, culture, and history without any stress.

Our tour leader and driver, Graham, added great value to the experience by sharing stories and historical background along the way. Even though his Scottish accent was sometimes challenging to understand, we really enjoyed it—it felt authentic and made the journey more memorable. He was also very caring and attentive, always making sure we were safely picked up and dropped off at our accommodation.

We highly recommend Highland Experience to anyone who wants to truly explore Scotland in a convenient, informative, and enjoyable way.

22 december 2025
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Thank you so much for your fantastic review!

We’re delighted to hear that your 3-day tour was such a positive and stress-free way to explore Scotland and the Highlands. It’s wonderful to know you enjoyed the organisation, comfort, and balance of scenery, culture, and history throughout the trip.

Graham will be especially pleased to hear your kind words. His storytelling, local knowledge, and care for our guests are things we truly value, and we’re glad his “authentic” Scottish accent added to the charm of the journey! Knowing you felt well looked after from pick-up to drop-off means a great deal to us.

Thank you for your recommendation — we really appreciate it and hope to welcome you back on another adventure in Scotland in the future.

Best wishes,
Eleonora
Highland Experience Tours

Betygsatt 5 av 5 stjärnor

Perfect!!

All of it wqs just perfecto.Worth every penny!

4 januari 2026
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Thank you so much for your wonderful review! We’re absolutely delighted to hear that everything was perfect and that you felt the experience was worth every penny. That really means a lot to us!

We hope to welcome you back again soon for another unforgettable Highland adventure.

Best wishes,
Eleonora
Highland Experience Tours

Betygsatt 5 av 5 stjärnor

The courteous bus driver

The bus driver, host and tour guide, Kenny. He gave new meaning to the words, friendly and courteously. He also seemed very knowledgeable about the many tidbits of info he shared about Edinburgh, the history of Scotland and Scots in general and especially the epic movie starring Mel Gibson, Brave Heart (a fine movie for Hollywood). I enjoyed just about everything on the tour except maybe the lunch at the Oak Tree Inn, where I literally froze my assistance off, for a little while anyway. Then I finally began thinking for myself and asked why can't I just go inside where it's nice and warm and enjoy a nice lunch without shivering. I just should have informed our tour guide before going inside, which I never would have done if not for the instance of my companion, Ginger. The lunch turned out to be quite lovely and warm for that matter. Thank you Kaptain Kirk for your understanding and for being a wonderful tour guide and bus driver. And thank you especially for not leaving me behind at any of our stops. Best of luck with your upcoming marriage to Lindsey. All the best. Regards, David

30 december 2025
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Thank you so much for taking the time to share such a detailed and entertaining review, David! We’re delighted to hear that you enjoyed the tour and that Kenny made such a positive impression with his friendly, courteous manner and wealth of knowledge — from Scottish history to Hollywood epics like Braveheart. We’ll be sure to pass along your kind words to him.

We’re also glad to hear that, despite a chilly start, lunch at the Oak Tree Inn turned into a warm and enjoyable break. Thank you as well for your understanding and good humour throughout the day.

On behalf of Kenny and the whole team, thank you for joining us, and we truly appreciate your kind wishes. We hope to welcome you back again for another memorable journey through Scotland.

All the best,
Eleonora
Highland Experience Tours

Betygsatt 5 av 5 stjärnor

Great guide

Great guide, very knowledgeable, helpful and cheerful. Great scenery. Cute cows, too. The day was too short for all the things we did.

23 december 2025
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Thank you for your lovely feedback! We’re so pleased to hear you enjoyed the tour and that your guide’s knowledge, helpfulness, and cheerful attitude made the experience even better. The scenery — and the cute cows — definitely help too!

It’s great to know the day felt full in the best way. We hope to welcome you back again soon for another Highland adventure.

Best wishes,
Eleonora
Highland Experience Tours

Betygsatt 5 av 5 stjärnor

Amazing time with Highland Experience Tours

I had an amazing tour with Highland Experience Tours! The booking process was smooth and my trip was true to the description with plenty of time to explore each stop. Jamie was my guide and he went above and beyond! He was professional, but also warm and friendly. I felt like I was with a friend instead of a stranger. He has a gift for storytelling and I could listen to his voice for the rest of my life and never get bored. He provided the perfect combination of history, perfectly timed music, and jokes. This was my first tour, and I can’t imagine I’ll ever get a better tour guide than Jamie. I’ll rebook with Highland Experience when I come back to Scotland!

14 september 2025
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Thank you so much for sharing your experience!
We’re thrilled to hear your tour with us was such a highlight. It’s wonderful to know that everything—from booking to exploring—felt easy and enjoyable.

Jamie will be delighted with your feedback. He puts great care into creating an engaging, comfortable atmosphere for guests, and it’s lovely to hear how much his stories, music, and personality enhanced your day.

We truly appreciate your kind words and are excited at the thought of welcoming you back to Scotland for another adventure.

Best wishes,
Eleonora
Highland Experience Tours

Betygsatt 5 av 5 stjärnor

A big thankyou to the driver Steve B

A big thankyou to the driver Steve B, funny and informative safe driver. Scenery beautiful especially the Urquhart castle on loch ness

26 november 2025
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Thank you so much for your lovely review! We’re delighted to hear that you enjoyed the beautiful scenery and that Stevie B made the journey fun, informative, and safe. We’ll be sure to pass your kind words on to him. We hope to welcome you on another tour soon!

Best wishes,
Eleonora
Highland Experience Tours

Betygsatt 5 av 5 stjärnor

The experience overall was great and…

The experience overall was great and fun-filled. The driver was super energetic and explained all the details during his live commentary in a fun manner which was easy to digest. It was an unforgettable journey!! Special thanks to Elen (i hope i got the name correct)

27 oktober 2025
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Hi Ashish,

Thank you so much for your lovely review! We’re thrilled to hear you had such a fun and memorable experience. It’s great to know you enjoyed the commentary and energy from your driver — we agree, their enthusiasm makes all the difference on tour!

We’ll be sure to pass on your kind words to Helen. She’ll be delighted to know she helped make your experience unforgettable.

Thanks again for travelling with us, and we hope to welcome you back for another adventure soon!

Best wishes,
Eleonora
Highland Experience Tours

Betygsatt 5 av 5 stjärnor

The best time during our two day tour

We had te best time during our two day tour (jacobite steam train and the great glen). Amazing views and storytelling by our driver/tourguide Ben about the history and context of our surroundings. It was amazing! Everything, including accomodation, was perfectly organised and Ben was super enthousiastic, professional and relaxed. Defenetely recommended to participate in a tour!!

23 oktober 2025
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Thank you so much for your fantastic review! We’re delighted to hear you had such a wonderful time on your two-day Jacobite Steam Train and Great Glen tour. It’s great to know that Ben’s storytelling, enthusiasm, and professionalism helped bring Scotland’s history and landscapes to life for you.

We’re also so pleased that you found everything well organised — from the itinerary to the accommodation. Your recommendation means a lot to us, and we’d love to welcome you back for another Scottish adventure in the future!

Best wishes,
Highland Experience Tours

Betygsatt 5 av 5 stjärnor

The guide Scott was well informed and…

The guide Scott was well informed and had excellent rapport with the group,he made the trip for me and I commend this tour

13 oktober 2025
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Thank you so much for your kind words! We're thrilled to hear that you enjoyed the tour and that Scott made such a great impression. He truly has a talent for connecting with people and sharing Scotland's history in a way that brings it to life.

We hope to welcome you back on another Highland adventure soon!

Best wishes,
Eleonora
Highland Experience Tours

Betygsatt 1 av 5 stjärnor

Hyland Experience Tours should be Ashamed of themselves

When I signed up for his tour through Get Your Guide, it explained a tour that would fill us with the rich 5000 year history of the Highlands The first thing our guide Craig did was apologize for not knowing anything about the history of the places we were going or about the Highlands. The day before was the first time he'd driven the route as a recon mission, and we were his first five day tour. He'd never even done an overnight before. I was in the front seat, and before we left, the bus started making a weird noise. When Craig asked his supervisor about it, he said he'd get him a new bus at our next stop. That never happened. Instead, we had to endure five days of a loose fan belt, which sounded like an electric drill. When that wasn't happening, there was a swoshing sound like an ocean machine was on. This made it difficult to understand the already heavy Scotland accent of our driver. Two of the place we were supposed to visit did not allow large buses. Craig sweet talked one of them into letting us stop because he was new. Our accommodations were spread out all over the areas we stopped with some not within walking distance to restaraunts for dinner. I called Get Your Guide, whom I booked the tour through and explained all of this, requesting a refund. Hyland Experience lied, saying all their drivers are well seasoned and knowledgable. Craig isn't even on thier website, he's so new. I love Get Your Guide as they respectfully refunded a part of the tour when Hyland Experience refused to acknowledge the problem and discontent customer.

22 september 2025
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Svar från Highland Experience Tours

Dear A’ra,

We are very sorry to read your negative feedback regarding your 5-Day Scottish Choice Tour and regret that your experience did not meet expectations. However, we must clarify several points in your review.

As explained in detail in the email correspondence sent to you, your tour departure did operate as scheduled, with all key elements of the itinerary covered to the best extent possible under the day’s conditions. The driver will always attempt to make a stop at the Glenfinnan monument itself, but unfortunately on this day the carpark was full, and the staff on site were not accepting any buses. We do reserve the right to alter our itineraries, and we are glad you were still able to experience the beautiful surrounding scenery and drive much of the route of the Jacobite Steam Train.

We are shocked to read your feedback regarding your expert driver guide. All our guides, including new members of the team, undergo extensive training and route familiarization before leading any multi-day tour. While Craig was newer to leading extended tours, he is a fully licensed and qualified guide who met all required standards before departure. Only a small handful of drivers are highlighted at any given time on our website and we have a large team of professional guides and drivers. Our quality records and passenger feedback from other customers do not reflect your comments. While regional accents can occasionally present challenges for some visitors, this does not reflect a lack of knowledge or effort on the guide’s part. We encourage passengers to voice such concerns during the tour so that accommodations can be made in real time. We can understand that a joke poking fun about not knowing some of the locations was not appreciated out of context and this feedback has been passed to our transport management.

Regarding the vehicle, it was fully inspected before departure and cleared for service. Our fleet is maintained to high standards, and we would not knowingly send out a vehicle that is not fully fit for purpose. Our vehicles are checked every morning and evening to ensure that everything is functioning properly, but unfortunately issues can occur whilst on tour. A minor noise was reported and monitored throughout the trip and did not pose a safety risk. We sincerely apologise for any inconvenience caused regarding the noise on the bus and we have taken your feedback on board.

We welcome all feedback that helps us improve, but we must also defend our guides and company and we are confident that your driver guide went above and beyond to try to give you a wonderful experience on tour. We remain committed to providing authentic, high-quality Highland experiences to every passenger but we regret that we were unable to match your expectations this time.

Kind regards,
Sofia
Shop Manager
Highland Experience

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