HIES Omdömen 

1 388
•
TrustScore 5 av 5

4,8

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I had already had a some quotes from other solar companies, and I almost went with another company, a dear friend and colleague passed me details for this company, really pleased I did, Andrew and... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

The process was pretty painless and installation completed in two days. The team were courteous and good humoured. Well worth going with a local supplier, who also beat bigger suppliers on price.

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I’m very happy with the installation process. The staff (Sham I think his name is) who first attended to market the product was very knowledgeable. The whole process went very smoothly and installa... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Politeness of the guys whilst working for two days at our house (David, Lee & Davy) plus electrician Mike who also spend the second full day working here. Very professional job carried by a well exp... Se mer

Företaget har svarat

Företagsinformation

Skrivet av företaget

HIES is committed to the highest standards in consumer protection for the home energy sector. Through our Chartered Trading Standards Institute (CTSI) approved Consumer Code and Alternative Dispute Resolution (ADR) service, we promote fairness, accountability, and protection for both homeowners and installers.


Kontaktuppgifter

4,8

Utmärkt

TrustScore 5 av 5

1 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,8

Alla omdömen

(1 388)

408 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

This organisation is a waste of space

This organisation is a waste of space. I had a heat pump installed by SWS Northwest, which failed to heat the house as the heat loss calculations where all wrong. This organisation completely sided with the installer. They even refused to help with the ADR process, even though SWS broke their own contract by refusing to go to ADR.
Completely biased in favour of the company, couldn’t careless about the customer.

21 augusti 2026
Omdöme utan inbjudan
Logotyp för HIES

Svar från HIES

Good afternoon, David.

We re sorry to see your 1-star review. Following a thorough investigation, we would ask that you refer to the final response letter issued to you, which clearly sets out the outcome and the appropriate next steps.

If you remain dissatisfied, please follow the guidance provided in the letter regarding your next steps.

Kind regards,
HIES

Betygsatt 5 av 5 stjärnor

Everything explained

Everything explained. Scaffolders and fitting crew were excellent. Completed as per dates given

14 juli 2026
Omdöme utan inbjudan
Logotyp för HIES

Svar från HIES

Good morning, thank you for taking the time to leave a review. We are pleased to hear your installation was completed as per the dates given, and that the team were excellent. Kind regards, HIES.

Betygsatt 5 av 5 stjärnor

Excellent team installed my heat pump…

Excellent team installed my heat pump and necessary radiators efficiently with minimum of disruption. Can’t complement them enough for friendly approach and competent outcome.

10 juli 2026
Omdöme utan inbjudan
Logotyp för HIES

Svar från HIES

Hi John, thank you for your 5* review. We are happy to hear that the team were excellent when installing your heat pump and necessary radiators. Enjoy your new product! Kind regards, HIES.

Betygsatt 5 av 5 stjärnor

Super, well run family business

I had already had a some quotes from other solar companies, and I almost went with another company, a dear friend and colleague passed me details for this company, really pleased I did, Andrew and Ian thank you kindly, a truly lovely little family run business where nothing is to much trouble.
Greatly appreciate your work and how officiant your boys were too.

Anyone thinking of solar panels, pop the company a call, good luck and keep up the excellent work guys
Phill Halford

16 juli 2026
Omdöme utan inbjudan
Logotyp för HIES

Svar från HIES

Good morning, thank you for your review. We are pleased to hear that you have had such a good experience with one of our HIES Accredited Installers. It's great to hear that they did excellent work. Enjoy your new product. Kind regards, HIES.

Betygsatt 5 av 5 stjärnor

From start to finish the institution of…

From start to finish the institution of the solar panels went smoothly. Any concerns were emailed and dealt with promptly

1 juli 2026
Omdöme utan inbjudan
Logotyp för HIES

Svar från HIES

Hi Clair, thank you for your 5* review. It's great to hear that the installation went smoothly from start to finish. Kind regards, HIES.

Betygsatt 5 av 5 stjärnor

Well worth going with a local supplier

The process was pretty painless and installation completed in two days. The team were courteous and good humoured.
Well worth going with a local supplier, who also beat bigger suppliers on price.

13 juli 2026
Omdöme utan inbjudan
Logotyp för HIES

Svar från HIES

Hi Rachael, thank you for taking the time to leave a review. We are happy to hear that the installation team were courteous and good humoured! Kind regards, HIES.

Betygsatt 5 av 5 stjärnor

The follow up from HIES following…

The follow up from HIES following installation has been great.
Really appreciate your customer service
⭐️⭐️⭐️⭐️⭐️

14 augusti 2026
Omdöme utan inbjudan
Logotyp för HIES

Svar från HIES

Hi Mick, thank you for your review. We are so pleased to hear that you have found our follow up great and you appreciate our service. Kind regards, HIES.

Betygsatt 5 av 5 stjärnor

Peace of mind

When you are undertaking a sizeable investment having the reassurance that you have added protection from HIES is invaluable. Not only gives confidence in who you are dealing with but also protects your deposit

13 augusti 2026
Omdöme utan inbjudan
Logotyp för HIES

Svar från HIES

Good morning, thank you for your review. We are pleased to hear that HIES has provided you with reassurance and confidence. Enjoy your new product! Kind regards, HIES.

Betygsatt 5 av 5 stjärnor

Excellent service

Excellent service

12 augusti 2026
Omdöme utan inbjudan
Logotyp för HIES

Svar från HIES

Hi Raymond, thank you for taking the time to leave your 5* review. We are pleased to hear that you received an excellent service! Kind regards, HIES.

Betygsatt 5 av 5 stjärnor

Fast and affordable

Because it was put in a week after to said we’ve have them very friendly people who installed them

30 juni 2026
Omdöme utan inbjudan
Logotyp för HIES

Svar från HIES

Hi Anne, thank you for your review. We are pleased to hear that your installers were very friendly people. Enjoy your new product! Kind regards, HIES.

Betygsatt 5 av 5 stjärnor

Gave me confidence in the whole process

Gave me confidence in the whole process

18 juni 2026
Omdöme utan inbjudan
Logotyp för HIES

Svar från HIES

Hi Frank, thank you for taking the time to leave your review. We are pleased to see your 5* rating and that you were provided with confidence throughout the whole process. Kind regards, HIES.

Betygsatt 5 av 5 stjärnor

From the salesman to the installation…

From the salesman to the installation to aftercare I cannot fault this company and have and will recommend them to any and everyone.

5 maj 2026
Omdöme utan inbjudan
Logotyp för HIES

Svar från HIES

Good morning, thank you for your 5* review. We are thrilled to hear that would recommend your installer to any and everyone. We hope you enjoy your new product! Kind regards, HIES.

Betygsatt 5 av 5 stjärnor

Excellent job from the team.

9 augusti 2026
Omdöme utan inbjudan
Logotyp för HIES

Svar från HIES

Hi Joseph, thank you for taking the time to leave a review. We are pleased to hear that you received an excellent job from the team. Kind regards, HIES.

Betygsatt 5 av 5 stjärnor

We are extremely pleased with the…

We are extremely pleased with the service provided by Broden. From start to finish, the installation was carried out to the highest standard by a highly experienced, professional, and courteous team. They worked efficiently, kept our property clean and tidy throughout, and were always respectful of both our household and our neighbours.

The quality of the workmanship was outstanding, and the entire process was completed with great attention to detail. We would not hesitate to recommend Broden to anyone looking for a reliable and professional company. Thank you to the whole team for an excellent job

2 juli 2026
Omdöme utan inbjudan
Logotyp för HIES

Svar från HIES

Good morning, Harry. Thank you for leaving a review. We’re pleased to hear that your installation has been carried out to the highest standard by your installers. Kind regards, HIES.

Betygsatt 5 av 5 stjärnor

I’m very happy with the installation…

I’m very happy with the installation process. The staff (Sham I think his name is) who first attended to market the product was very knowledgeable. The whole process went very smoothly and installation was done and completed with the solar working straight away. The engineer was very good and nice, as well as the guys who installed the panels.

Although Project Solar was more expensive than the other providers I contacted, I am pleased with their work.
I am particularly impressed at how quickly they helped in setting up the SEG for solar exporting and importing, and within 4 weeks, this was up and running. Thank you 🙏🏾

12 juni 2026
Omdöme utan inbjudan
Logotyp för HIES

Svar från HIES

Good morning. Thank you for taking the time to leave a review. We’re thrilled to hear that you’re happy with your installation from Project Solar. Kind regards, HIES.

Betygsatt 5 av 5 stjärnor

Just a fantastic bunch of people

Just a fantastic bunch of people, professional and thorough. Expertly done

10 juli 2026
Omdöme utan inbjudan
Logotyp för HIES

Svar från HIES

Good morning, Paolo. We’re pleased to hear that your installers have been fantastic and professional. Thank you for taking the time to leave a positive review. Kind regards, HIES.

Betygsatt 5 av 5 stjärnor

Good independent company acting as a…

Good independent company acting as a backup and shield for customers

1 juli 2026
Omdöme utan inbjudan
Logotyp för HIES

Svar från HIES

Good morning. Thank you for taking the time to leave a 5-star review - we really appreciate it. Kind regards, HIES.

Betygsatt 5 av 5 stjärnor

Service very good

Service very good, staff friendly and good workers, warranty 2y

1 juli 2026
Omdöme utan inbjudan
Logotyp för HIES

Svar från HIES

Good morning, Claudia. Thank you for leaving a review. We’re pleased to hear that the service you received has been very good. Kind regards, HIES.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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