Hidden Hearing Ireland Omdömen 794

Very nice staff so important and so helpful

My mum was today for a checkup 🙏 Really high services 🙏Thanks for everything and highly recommend 🙏

Excellent professional service. Staff are amazing and would have no hesitation in recommending them.
B.hughes

Grace Kelly is so helpful, thorough and friendly. She answered all my questions.
She tested my hearing, compared the results to a previous hearing test. Grace checked my hearing aids, cleaning them and replacing components. She also ensured the phone app was working on my phone and advised me to contact her if any issues arise afterwards or if I need advice on best new phone to link with the hearing aids. It is reassuring to get this free service knowing this opportunity and monitoring is giving me the best possible outcome. Also I got two reminder phone calls, the last one closer to the date, in case I forgot my appointment from Ruth. As well as a letter reminder in the post setting a possible appointment date. I highly recommend this after care service.

Attention to detail, communication skills of the company were exceptional. All staff had good customer service skills. Hearing test a very pleasant and enlightening experience. Audiologist very informative.

IT WAS A CLAEN TIDY CLINIC, WELL PRESENTED, APPOINTMENT WAS EFFICIENT AND WELL EXPLAINED AND CALM
I FELT I WAS IN SAFE EXPERIENCED HANDS
THANKYOU

I liked the welcome as the door opened at 2pm.
I was disappointed that I brought another person along who was not needed. The test was so short, but I was glad to know my hearing is good even though another tester said I had less good hearing in one ear.

I found it very easy and accessible, no results were forwarded to me. A report.

We were very disappointed with their initial pressure to buy, then after my husband and I had purchased this very expensive equipment, we needed extra help in learning to use it. We made appointments to get help for that and instead of help, we were pit under more pressure to purchase updated items to already very dear equipment which we still needed help in learning to use. We are looking for a more helpful audiology business at the moment.

The staff were very pleasant and professional

I recently attended Hidden Hearing in Portlaoise and was looked after by Daryl, who was extremely helpful and knowledgeable throughout the entire appointment. Numerous tests were carried out, and he explained everything clearly while showing the results in real time, which really helped me understand what was going on.

The instructions for using the hearing aid were very clear, and Daryl went out of his way to make sure I felt confident and comfortable. He listened to what I wanted and never pushed any option on me, which I really appreciated.

The office itself is spotless, and the reception team were welcoming and friendly from the moment I arrived. Overall, it was a very positive experience, and I felt genuinely well cared for.

It was very relaxing and everything was explained

Very professional and everything was explained clearly before during and after. Made to feel it wasn't the end of the world after I discovered that I needed hearing aids.

Excellent professional service.

I found them very efficient and helpful. I would recommend them to my friends

My experience was wonderful in every way from the moment I went in until I left. Staff excellent and I felt so relaxed and at ease.

Just a very good experience

Very polite and helpful audiologist—well informed-took the time to explain everything and answer all my questions—didn’t force a decision— explained the payment/finance options and all discounts I qualified for—then left the final decision to me. Very positive experience.
Thanks a million, Eric.

The hearing test was very good , I went to terenue. I will go back when I need a hearing aid