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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Lovely helpful staff who spent time helping me choose pieces and advising me which items matched my request. I felt under no pressure to make any purchase. Being a small family business made the exp... Se mer

Betygsatt 5 av 5 stjärnor

We’ve shopped at H Hogarth’s for many years and will continue to do so. Their service is without equal, simply wonderful. Staff are extremely courteous, warm and friendly. Their knowledge and abil... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I made a random phone call from 200 miles away at 4pm on Saturday in the hope that a bracelet I had seen in the shop window while on holiday might still be there, it was. It arrived by Special Deliver... Se mer

Betygsatt 3 av 5 stjärnor

I was disappointed with the service. Took my wedding ring to be resized. I was not offered a receipt for it and was told 'we have been here 100 years and we don't give receipts'. I left the ring but n... Se mer

Företaget har svarat

Företagsinformation

  1. Juvelerare

Skrivet av företaget

H Hogarth are a fourth generation independent family jewellers established in 1879, specialising in diamond and wedding rings. Fine jewellery, silver jewellery, branded jewellery, watches, repairs and alterations.


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

25 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

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Betygsatt 5 av 5 stjärnor

Lovely helpful staff who spent time…

Lovely helpful staff who spent time helping me choose pieces and advising me which items matched my request. I felt under no pressure to make any purchase.
Being a small family business made the experience feel very personal and my thanks to the ladies for their help and advice in choosing the items.
Would definitely recommend

30 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent service above and beyond

I made a random phone call from 200 miles away at 4pm on Saturday in the hope that a bracelet I had seen in the shop window while on holiday might still be there, it was. It arrived by Special Delivery on Tuesday morning with a lovely hand written note explaining how the clasp worked and hoping I enjoy the bracelet. Customer service at it's very best and a personal touch.

13 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Outstanding Customer Service ⭐️

Laura and her team were just incredible, I had sent a necklace I’d bought there to be extended. My necklace got lost in the post to them. I was devastated as it was a gift but the amazing team tracked it down and recovered it and kept in touch to tell me they’d found it! Amazing customer service, a really personal touch and nothing was too much trouble. They are my number one favourite jewellers, due to their care and quality of items. A beautiful bespoke jewellers who take pride in customer service. You’re all amazing! I wish I could give you more than 5 stars!

4 oktober 2024
Omdöme utan inbjudan
Logotyp för H Hogarth

Svar från H Hogarth

Thank you so much Nichola! We really appreciate your extremely kind words and are so pleased we were able to help you. We will look forward to welcoming you in store again soon.

Betygsatt 5 av 5 stjärnor

Amazing - 5 star customer service and product

Amazing, family run jewellery store who I entrusted with my engagement and wedding rings. Could not be happier with the service and end result.

13 december 2023
Omdöme utan inbjudan
Logotyp för H Hogarth

Svar från H Hogarth

Thank you for choosing us for you engagement and wedding rings, we are really pleased you are happy with everything. Your review is very much appreciated, thank you so much for taking the time.

Betygsatt 5 av 5 stjärnor

All members of staff were extremely helpful

All members of staff were very polite, helpful and knowledgeable. Nothing was too much trouble.

26 juli 2024
Omdöme utan inbjudan
Logotyp för H Hogarth

Svar från H Hogarth

It's great to hear you've had a good experience. Thank you very much for taking the time to leave us a review.

Betygsatt 5 av 5 stjärnor

Exceptional service

Absolutely delighted with a new ring my husband bought me for my birthday. The service at Hoggarths was fantastic as always I was a bit undecided what I wanted but the staff were so patient and helpful wouldn’t shop anywhere else for jewellery for myself or for a gift for friends and family Thank you

2 september 2024
Omdöme utan inbjudan
Logotyp för H Hogarth

Svar från H Hogarth

Hi Janet,
Thank you for your kind words. We are really pleased you are happy with your new ring. We hope you have a lovely birthday and look forward to welcoming you again soon.

Betygsatt 5 av 5 stjärnor

Not in my comfort zone

Wanted some thing nice for my grand daughter's birthday. Useless grandad received all the help I needed from the assistant & she was right, my grand daughter loved her 'bumble bee' earrings & necklace.
I'll definitely visit again.

4 april 2024
Omdöme utan inbjudan
Logotyp för H Hogarth

Svar från H Hogarth

Hi Steve, thank you for the taking the time to leave us a review. I'm pleased we were able to help you choose a gift for your granddaughter and very pleased she loved her earrings. We look forward to welcoming you again.

Betygsatt 5 av 5 stjärnor

A fantastic experience! Knowledgeable and friendly…

My partner and I had the most fantastic experience picking out our engagement ring. The lady who served us was very knowledgeable, friendly and patient. The experience was made all that more special, as we could try on rings in the comfort of the very private ring lounge. I did not feel rushed or pressured, and we came away with the most perfect ring.

16 juli 2024
Omdöme utan inbjudan
Logotyp för H Hogarth

Svar från H Hogarth

It's great to hear you had a special experience with us in store when choosing your engagement ring. Thank you so much for your kind words, we really appreciate you taking the time to leave us a review.

Betygsatt 5 av 5 stjärnor

Ear piercing

My daughter (8) had her ears pierced this morning. Kerry was so kind, she explained the process and put my daughter at ease. The cost was really reasonable and aftercare was explained carefully so I feel confident about looking after them while they heal. 100% recommend.

22 juli 2024
Omdöme utan inbjudan
Logotyp för H Hogarth

Svar från H Hogarth

Hi Jessica,
Thank you very much for taking the time to leave us a review. I'm so pleased you had such a great experience with your daughter having her ears pierced this morning. I will pass on your kind words to Kerry. Thank you

Betygsatt 5 av 5 stjärnor

Always helpful with a friendly smile

Always helpful with a friendly smile. It's always a pleasure shopping here. There knowledge is great and I ways have full confidence in there advice.

5 juli 2024
Omdöme utan inbjudan
Logotyp för H Hogarth

Svar från H Hogarth

Hi Shirley,
Thank you so much for such lovely feedback. Your kind words and continued trust mean a lot to us.

Betygsatt 5 av 5 stjärnor

There jewellery and service are equally amazing!

The quality of there jewellery is amazing and there so helpful, from gifts for other people, special treats for myself right through to the big things like engagement rings and wedding bands.
We wouldn’t go anywhere else!

4 juni 2024
Omdöme utan inbjudan
Logotyp för H Hogarth

Svar från H Hogarth

Hi Amy,
Thank you for such a lovely review.
It's great to know that we’ve been able to assist you with everything from gifts to special personal treats and even significant purchases such as your engagement and wedding rings. Thank you for your loyalty, we look forward to welcoming you back soon.

Betygsatt 5 av 5 stjärnor

Great customer service!

I was recently lucky enough to be able to design an engagement ring with one of the members of staff here. She was extremely knowledgeable, friendly and polite. It made the whole experience very enjoyable and I would highly recommend it to anyone. I believe they’ve been on the High Street for a number of generations and you can definitely see why.

20 juni 2024
Omdöme utan inbjudan
Logotyp för H Hogarth

Svar från H Hogarth

Thank you Zak for your valuable feedback. We are so pleased to hear you had such a positive experience designing your engagement ring with us. We hope to welcome you again in the future.

Betygsatt 5 av 5 stjärnor

A Sparkling Experience

I have been delighted with the several purchases of quality jewelry and watches.
Some items designed specifically to my requirements, some stock pieces and others procured to spec. On each occasion it has been a pleasure to visit HHogarth.
Excellent service, staff most knowledgeable, helpful and friendly. Nothing is too much trouble.

1 juni 2024
Omdöme utan inbjudan
Logotyp för H Hogarth

Svar från H Hogarth

Thank you very much Janet it is always a pleasure to help you with your jewellery and watch purchases. We're extremely happy you have had such positive experiences and we're very grateful for your feedback.

Betygsatt 5 av 5 stjärnor

Professional Independent Jeweller

This family run business always has your best interest at heart. I have visited and continue to visit for all my gifts and jewellery needs and valuations! I can always guarantee a good, friendly and honest service.
Thank you for always being so and look forward to my next visit x

6 juni 2024
Omdöme utan inbjudan
Logotyp för H Hogarth

Svar från H Hogarth

Thank you for choosing us for all your jewellery needs. Your review is very much appreciated thank you for taking the time.
We will look forward to welcoming you again soon.

Betygsatt 5 av 5 stjärnor

Great service, amazing products!

We sorted our wedding rings through Hogarth’s, and the service was outstanding. They kept us up to date throughout the process and they were exactly as we had wanted. We returned to Hogarth’s to get some jewellery for our wedding day, which will forever be special to us. Great service, friendly and knowledgeable

18 maj 2024
Omdöme utan inbjudan
Logotyp för H Hogarth

Svar från H Hogarth

Thank you Michael for choosing us for your wedding rings and wedding jewellery, it's lovely to hear they are just as you wanted.
Thank you for taking the time to write us a review it is very much appreciated.
Looking forward to seeing you again.

Betygsatt 5 av 5 stjärnor

Excellent service!

We were originally referred to Hogarth's jewellers by a close friend and have since returned to them on a number of occasions. My son got married in May and Graeme did a brilliant job of suppling both my son's and his wife's rings which they absolutely love. Their service is excellent, the staff are friendly and knowledgeable and we will keep going back!

5 juli 2024
Omdöme utan inbjudan
Logotyp för H Hogarth

Svar från H Hogarth

Thank you for taking the time to write us a review, it is very much appreciated. We look forward to welcoming you back again soon.

Betygsatt 5 av 5 stjärnor

We’ve shopped at H Hogarth’s for many…

We’ve shopped at H Hogarth’s for many years and will continue to do so. Their service is without equal, simply wonderful. Staff are extremely courteous, warm and friendly. Their knowledge and ability to understand customers needs is backed up by an extensive range that, in my experience, has always provided distinctive choices that wouldn’t normally be available in other than high end city centre establishments.
Easily the best jewellers in Kendal.

27 juni 2024
Omdöme utan inbjudan
Logotyp för H Hogarth

Svar från H Hogarth

Thank you for the lovely comments Richard and for taking the time to write a review for us. We look forward to welcoming you again in the future.
Thank you for choosing us for your jewellery purchases.

Betygsatt 5 av 5 stjärnor

The BEST in the business

This jewellers is just incredible, Helen, Laura & Graeme are absolutely brilliant at their job! I have purchased many items over the years but most recently was all our wedding rings. From the engagement to the wedding, their service is just fantastic. I wouldn’t choose anywhere else other than here :) x

5 juni 2024
Omdöme utan inbjudan
Logotyp för H Hogarth

Svar från H Hogarth

Thank you so much for taking the time to write us a review. We've loved helping you with both your engagement and wedding ring purchases. Thank you for choosing us.
All the best,
Laura

Betygsatt 3 av 5 stjärnor

I was disappointed with the service

I was disappointed with the service. Took my wedding ring to be resized. I was not offered a receipt for it and was told 'we have been here 100 years and we don't give receipts'. I left the ring but next day went back as I wasn't happy about that. The same member of staff again said about the 100 years. So I said I was anxious leaving it with no receipt and decided to take the ring back. A different member of staff said she could give me a repair receipt, which I accepted. Even if a firm has been open 100 years there is always room for human error. Things can get lost or stolen , as I well know.. This ring had been my husband's grandmothers and was itself over 100 years old. Also a couple of years ago we were burgled and I lost all of my jewellery apart from the wedding ring. When I collected the ring I asked whether they could tell from the hallmarks how old it was. Everyone seemed busy and not very helpful, I was told the guide book was upstairs so I would have to leave it, which I didnt want to do. To have been very good service, one of the three members of staff might have gone upstairs to get the book and brought it down. It was early morning and no one else in the shop. Defintiely put me off going there for my new watch. I went there in the first place as it is a local and well established firm. But not friendly and helpful enough, felt rather 'snobby and judgemental' to be honest, disappointing.

30 november 2023
Omdöme utan inbjudan
Logotyp för H Hogarth

Svar från H Hogarth

Hi Jan,
Thank you for taking the time to leave us a review. We don’t give receipts for items left with us, it’s something we have never done and works well for us so it isn’t something we feel we have needed to change. When repairs are left with us they are logged multiple times and kept in our safe. We know jewellery is very precious and often sentimental to our customers so take pride in taking exceptional care of items left with us. We didn’t offer a receipt in the first instance as this isn’t our policy but are happy to do so for customers who are still unsure.

I am very sorry that we didn’t offer to look at the hallmark and date the ring for you, this should have been done when you asked. It’s disappointing to hear how you felt as this in no way the way we like to may anyone who walks through our door feel. Please accept our sincere apologies.

Kind Regards,
Laura

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