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Heron Financial Omdömen 

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TrustScore 5 av 5

5,0

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I've been working with Aidan recently on my remortgage, as he also helped me through the process of buying my home five years ago. I've had a great experience both then and now. I was told mortgage ra... Se mer

Betygsatt 5 av 5 stjärnor

Aiden (Broom) has been my broker several times now and he always works hard to ensure I get the best offer possible. He knows how to help out when there are challenges and works in a calm and careful... Se mer

Betygsatt 5 av 5 stjärnor

We've recently gone through our first remortgage through Heron & they have been very helpful throughout. Gary helped us explore the different options, and find the best broker for our situation.... Se mer

Betygsatt 5 av 5 stjärnor

I was very happy with the professional services I received from Heron Financial for remortgaging my property. My mortgage advisor was very knowledgeable and was able to provide valuable information a... Se mer

Företagsinformation

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Om Heron Financial

Skrivet av företaget

Fee-free mortgage brokers for the whole of the UK

Heron Financial is a fee-free, whole-of-market mortgage and protection broker based in the UK and certified B Corporation. Heron Financial specialises in mortgages for first-time buyers, self-employed clients, company directors, contractors, and borrowers with complex income such as commission, dividends, or variable earnings.

Our advice is fully fee-free. We manage the entire mortgage process from initial application through to completion, and continue to look after our clients beyond move-in, including future remortgages and protection reviews.

Heron Financial was founded in September 2011 by Matt Coulson. The aim was to build a digital-first mortgage broker that puts education at the heart of every client conversation. We help individuals and families make confident, well-informed decisions about their borrowing, their long-term financial wellbeing, and their environmental impact as a B Corp-certified business.

We specialise in complex cases. Our advisers regularly place mortgages for clients who have been declined by their bank or by other brokers, including self-employed applicants with one year of accounts, contractors paid on a day rate, company directors taking minimal salary plus dividends, and borrowers with variable or commission-based income. We have access to lenders across the high street, specialist, and private bank markets.

In 2026, Heron Financial was named a finalist in two categories at the British Bank Awards: Best Mortgage Broker and Best Ethical Financial Provider. Internally, we built Everglades, our own award-winning digital application system, to make the mortgage process faster and more transparent for clients. It is one of the reasons our clients tell us the process feels noticeably less stressful than going direct to a bank.

Our mission is simple: the right mortgage, without the stress.

If you'd like to find out what you could borrow based on your specific circumstances, use our mortgage calculator or get in touch for a free 15-minute consultation with an adviser.


Kontaktuppgifter

5,0

Utmärkt

TrustScore 5 av 5

2 tn omdömen

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5,0

Alla omdömen

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260 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

Thank you!

The team at Heron Financial have been incredibly supportive throughout the mortgage process. Kane always kept me up to date when needed and explained everything clearly to me at every stage.

18 mars 2026
Omdöme utan inbjudan
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Thank you for your lovely review. We’re so pleased to hear the team were able to support you throughout the mortgage process, and that Kane kept you well updated!

Betygsatt 5 av 5 stjärnor

We’ve used Heron Financial from the…

We’ve used Heron Financial from the very beginning of our mortgage journey and have gone through several remortgage processes. Our experience has been fantastic, they’ve been very useful and on top of our case all along. Kane and Leona have been outstanding.

22 mars 2026
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Thank you for your lovely review and for your continued trust throughout your mortgage journey. We’re so pleased to hear Heron Financial has been able to support you from the very beginning and through several remortgages along the way!

Betygsatt 5 av 5 stjärnor

Consistently excellent

We’ve worked with Kane for the past 4 years, and the service has been consistently outstanding. He has made every step of the process clear, stress-free, and tailored to our needs. His knowledge, responsiveness, and genuine care really provides us with confidence. We couldn’t have asked for better support securing our mortgage and highly recommend.

20 mars 2026
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Thank you for your lovely review and for your continued trust over the past 4 years. We’re so pleased to hear Kane has consistently provided such outstanding support!

Betygsatt 5 av 5 stjärnor

Easy to talk to…

So far I’ve been very impressed with Heron. They are easy to talk to and genuinely seem to have our best interests at heart. I trust them to find the best deal for us going forward.

16 mars 2026
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Thank you for your lovely review. We’re so pleased to hear you’ve been so impressed with Heron so far and that the team have been easy to talk to throughout!

Betygsatt 5 av 5 stjärnor

Excellent service!

Brennan and Chloe have been so helpful at giving me advice and not only providing information but also breaking it down for me to understand better. Being a first time buyer is quite overwhelming but they've made the process really seamless!
I appreciate that they're always on hand if I have any questions and they've been great with their communication.

2 mars 2026
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Thank you for your lovely review. We’re so pleased to hear Brennan and Chloe have been able to make your first-time buyer journey feel more manageable and less overwhelming!

Betygsatt 5 av 5 stjärnor

The whole process has been easy and…

The whole process has been easy and we’ve been kept up to date with all that’s happening thank you all involved for keeping it simple

13 mars 2026
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Thank you for your lovely review. We’re so pleased to hear the whole process felt easy and that you were kept up to date throughout!

Betygsatt 5 av 5 stjärnor

Exceptionally friendly and professional…

Exceptionally friendly and professional service. The mortgage application process was smooth, efficient, and far better than I expected. Truly the best experience I’ve had applying for a mortgage.

12 mars 2026
Omdöme utan inbjudan
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Thank you for your lovely review. We’re so pleased to hear you found the service both friendly and professional, and that your mortgage application process felt smooth and efficient throughout!

Betygsatt 5 av 5 stjärnor

Huge thank you to Heron Financial…

Huge thank you to Heron Financial especially Joshua and Zara for making our mortgage process so smooth. We got our mortgage offer quickly and without any hassle, and their guidance made the whole experience feel easy. We’re really grateful for everything they’ve done for us.

12 mars 2026
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Thank you for your lovely review. We’re so pleased to hear Joshua and Zara were able to make your mortgage process feel so smooth and straightforward!

Betygsatt 5 av 5 stjärnor

We had an amazing experience with Heron…

We had an amazing experience with Heron Finance, and I can’t recommend them highly enough. They managed to organise our mortgage with NatWest in just two days, which is absolutely incredible!
A huge thank you to Dalia and Chloe for their professionalism, efficiency, and constant support throughout the process. They made everything smooth, stress‑free, and crystal clear from start to finish. Their dedication and responsiveness truly set them apart.
If you’re looking for a team that goes above and beyond to get things done quickly and properly, Heron Finance is the one to trust. Thank you again for such outstanding service!

23 februari 2026
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Thank you for such a lovely review. We’re so pleased to hear Dalia and Chloe were able to make your mortgage process feel smooth, clear and stress-free from start to finish!

Betygsatt 5 av 5 stjärnor

Positive Experience from a first time buyer

I'm part of the way through buying my first home and Kane, Leona and Travis have made the process really smooth. They have been really clear in explaining how everything works, timelines and what all my options are and also get back to me really quickly. I'd really recommend using Heron, I've had a really positive experience

6 mars 2026
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Thank you for your lovely review. We’re so pleased to hear Kane, Leona and Travis have helped make your first-time buyer journey feel smooth and well supported so far!

Betygsatt 5 av 5 stjärnor

Great service from both Brennan Goodwin…

Great service from both Brennan Goodwin and Leona Currie on quite a complicated expat BTL application. Dealt with very professionally even though my circumstances were quite complex.

1 mars 2026
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Thank you for your lovely review. We’re so pleased to hear Brennan and Leona were able to support you so well with your buy-to-let application and handle what was a more complex set of circumstances with professionalism throughout!

Betygsatt 5 av 5 stjärnor

Excellent service

Excellent service by Don, spoke me through every step and answered any questions I had, helped set up everything I needed and worked around my schedule booking appointments with Vinal who also was great to deal with. Would recommend and definitely use again

28 februari 2026
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Thank you for your lovely review. We’re so pleased to hear Don was able to guide you through every step, answer your questions clearly and help get everything set up in a way that worked around your schedule!

Betygsatt 5 av 5 stjärnor

Great service, very helpful and responsive

I have been so impressed by everyone at Heron Financial. In the last few months they have helped me obtain a decision in principle, a proper mortgage offer and appropriate insurance. At every stage they were helpful, responsive and friendly. They understood my wish to choose an ethical provider and went above and beyond to assist with this. I am happy to recommend them.

26 februari 2026
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Thank you for your lovely review. We’re so pleased to hear the team were able to support you with your decision in principle, mortgage offer and insurance, while making the process feel helpful, responsive and friendly throughout!

Betygsatt 5 av 5 stjärnor

Our experience working with Heron Financial

We have worked with Heron Financial, with Aidan and Chloe, for all of our mortgage needs over the last 7 years. We have always received a fantastic professional service, with quick responses to any queries. They always demonstrate strong knowledge of the market and answer questions without hesitation. We are, and have always been, very happy with our experience of Heron.

25 februari 2026
Omdöme utan inbjudan
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Thank you for your lovely review and for your continued trust over the last 7 years. We’re so pleased to hear Aidan and Chloe have been able to support you with all of your mortgage needs and consistently provide such professional and responsive service!

Betygsatt 5 av 5 stjärnor

Rebecca & Kane have been superb…

Rebecca & Kane have been superb throughout this entire process, and 100% recommend their services.

24 februari 2026
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Thank you for your lovely review. We’re so pleased to hear Rebecca and Kane have been supportive throughout the process!

Betygsatt 5 av 5 stjärnor

A Five-Star Mortgage Experience

I cannot recommend Heron Financial highly enough. My partner and I have used their services since purchasing our first home and again when renewing our mortgage, and the experience has been exceptional from start to finish.

We worked with Adrian and Leona, who consistently went above and beyond to deliver outstanding customer service. They are incredibly friendly, highly efficient, and always quick to respond to emails, making the entire process feel smooth and stress-free.

Their knowledge, professionalism, and genuine willingness to support us every step of the way gave us complete confidence throughout. Nothing was ever too much trouble, and their guidance made what can often be a daunting process feel simple and reassuring.

I would wholeheartedly recommend Heron Financial to anyone looking for a mortgage or remortgage. Their expertise, dedication, and personal approach truly set them apart.

22 februari 2026
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Thank you for such a lovely review. We’re so pleased to hear Leona and Aidan have been able to support you and your partner so well, both when buying your first home and again when renewing your mortgage!

Betygsatt 5 av 5 stjärnor

Fabulous rates & excellent customer service

I'm a very fussy customer when it comes to who I choose to help me with my financial affairs. Heron haven't put a foot wrong in the 10 years I've been dealing with them! Aidan & Neve work really hard to get me fabulous deals, and then process them with an absolute minimal amount of involvement from myself! I wouldn't go anywhere else for a mortgage. And I've recommended them to family & friends who've all been equally happy!

1 februari 2026
Omdöme utan inbjudan
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Svar från Heron Financial

Thank you for your lovely review and for your continued trust over the last 10 years. We’re so pleased to hear Aidan and Neve have consistently provided such excellent service!

Betygsatt 5 av 5 stjärnor

Definitely coming back when my fixed rate expires!

I was recommended by a friend to find out more information and as a first time buyer I don't think I could have asked for much more from Heron, especially Kane and Leona. From initial feasibility conversations with Kane, I quickly understood what I could borrow which helped me have a focused search when viewing properties armed with a mortgage in principle. I even had to pull out of a property due to structural concerns following offer acceptance and both reassured me about the process and next steps. Throughout the mortgage approval process, Leona kept me informed and advised on every step which just put me at ease.

Within 2 weeks of having an offer accepted on my new property I had the mortgage approved and was referred to both buildings insurance and income protection. All of this just helped speed up the conveyancing process. Will use again definitely and a big thanks to both!

4 februari 2026
Omdöme utan inbjudan
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Svar från Heron Financial

Thank you for such a lovely review. We’re so pleased to hear Kane and Leona were able to support you so well throughout your first-time buyer journey!

Betygsatt 5 av 5 stjärnor

Leona & Kane have been brilliant…

Leona & Kane have been brilliant throughout my mortgage process so far. Providing updates as and when, always available if I have any questions and providing clear answers! My mortgage offer came through relatively quickly.

19 februari 2026
Omdöme utan inbjudan
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Svar från Heron Financial

Thank you for your lovely review. We’re so pleased to hear Leona and Kane have been so helpful throughout your mortgage process so far, keeping you updated, answering your questions clearly and helping everything move along smoothly!

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