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Heron Financial Omdömen 

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TrustScore 5 av 5

5,0

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I've been working with Aidan recently on my remortgage, as he also helped me through the process of buying my home five years ago. I've had a great experience both then and now. I was told mortgage ra... Se mer

Betygsatt 5 av 5 stjärnor

Aiden (Broom) has been my broker several times now and he always works hard to ensure I get the best offer possible. He knows how to help out when there are challenges and works in a calm and careful... Se mer

Betygsatt 5 av 5 stjärnor

We've recently gone through our first remortgage through Heron & they have been very helpful throughout. Gary helped us explore the different options, and find the best broker for our situation.... Se mer

Betygsatt 5 av 5 stjärnor

I was very happy with the professional services I received from Heron Financial for remortgaging my property. My mortgage advisor was very knowledgeable and was able to provide valuable information a... Se mer

Företagsinformation

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Om Heron Financial

Skrivet av företaget

Fee-free mortgage brokers for the whole of the UK

Heron Financial is a fee-free, whole-of-market mortgage and protection broker based in the UK and certified B Corporation. Heron Financial specialises in mortgages for first-time buyers, self-employed clients, company directors, contractors, and borrowers with complex income such as commission, dividends, or variable earnings.

Our advice is fully fee-free. We manage the entire mortgage process from initial application through to completion, and continue to look after our clients beyond move-in, including future remortgages and protection reviews.

Heron Financial was founded in September 2011 by Matt Coulson. The aim was to build a digital-first mortgage broker that puts education at the heart of every client conversation. We help individuals and families make confident, well-informed decisions about their borrowing, their long-term financial wellbeing, and their environmental impact as a B Corp-certified business.

We specialise in complex cases. Our advisers regularly place mortgages for clients who have been declined by their bank or by other brokers, including self-employed applicants with one year of accounts, contractors paid on a day rate, company directors taking minimal salary plus dividends, and borrowers with variable or commission-based income. We have access to lenders across the high street, specialist, and private bank markets.

In 2026, Heron Financial was named a finalist in two categories at the British Bank Awards: Best Mortgage Broker and Best Ethical Financial Provider. Internally, we built Everglades, our own award-winning digital application system, to make the mortgage process faster and more transparent for clients. It is one of the reasons our clients tell us the process feels noticeably less stressful than going direct to a bank.

Our mission is simple: the right mortgage, without the stress.

If you'd like to find out what you could borrow based on your specific circumstances, use our mortgage calculator or get in touch for a free 15-minute consultation with an adviser.


Kontaktuppgifter

5,0

Utmärkt

TrustScore 5 av 5

2 tn omdömen

5 stjärnor
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3 stjärnor
2 stjärnor
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5,0

Alla omdömen

(2 377)

260 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

Callum and Chloe were absolute stars

Callum and Chloe were absolute stars. Our mortgage application was unique however their expertise and guidance assisted us with obtaining the mortgage we needed for our forever home. Thank you!

8 maj 2026
Omdöme utan inbjudan
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Thank you for your lovely review. We’re so pleased to hear Callum and Chloe were able to support you so well throughout your mortgage journey!

Betygsatt 5 av 5 stjärnor

Would just like to say a special…thankyou to Joshua and Chloe

Would just like to say a special thankyou to Joshua and Chloe for sorting out my remortgage they were so helpful and efficient and kept me informed at all times and were able to find me the best deal for my remortgage now I can start planning my new kitchen will definitely be using Heron Financial again

7 maj 2026
Omdöme utan inbjudan
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Svar från Heron Financial

Thank you for your lovely review. We’re so pleased to hear Joshua and Chloe were able to support you so well with your remortgage!

Betygsatt 5 av 5 stjärnor

Mortgage application for moving house

Don and Leona were so helpful. They were knowledgable, responsive, very calm and made the process really simple. They sorted out moving my old mortgage onto a new product whilst the conveyancing process was in going (as it was about to expire) and helped me get a good deal for the new mortgage. I’d definitely use them again and would recommend them to anyone looking for a mortgage broker.

6 maj 2026
Omdöme utan inbjudan
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Svar från Heron Financial

Thank you for your lovely review. We’re so pleased to hear Don and Leona were able to support you so well throughout your home move!

Betygsatt 5 av 5 stjärnor

Fantastic service

Having dealt with Callum and Leona throughout the process of getting my mortgage with Heron, they have been nothing but very helpful, communication was always regular, they kept things simple to deal with, I definitely make the right choice with bringing them onboard to get me to where I needed to be. I can highly recommend Heron, especially Callum and Lenoa. Thank you for all your help.

20 april 2026
Omdöme utan inbjudan
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Svar från Heron Financial

Thank you for your lovely review. We’re so pleased to hear Callum and Leona were able to support you so well throughout your mortgage journey!

Betygsatt 5 av 5 stjärnor

I'd Recommend Heron Financial

The Heron Financial Team are lovely. Both Kane and Zara in particular are so helpful, and they are always happy to answer any questions we have as first-time buyers. They sort everything out so quickly for us to avoid any delays, and always provide us with really helpful information. Both are lovely to speak to; they have a wealth of knowledge about the UK housing market and are incredibly efficient.
I'm so glad Heron Financial have supported us through the usually-stressful journey of a property purchase! We would absolutely recommend using Heron Financial's services.

3 maj 2026
Omdöme utan inbjudan
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Svar från Heron Financial

Thank you for your lovely review. We’re so pleased to hear Kane and Zara have been able to support you so well as first-time buyers!

Betygsatt 5 av 5 stjärnor

Highly recommend Heron Financial!

We were recommended Heron Financial by a friend and they have been brilliant throughout the whole process. Our mortgage adviser Callum was friendly, patient and very informative. Callum was also very quick with his response time and always kept us in the loop by updating us on what was happening on his end. Very happy with our experience with Heron Financial and would definitely recommend their services!

10 november 2025
Omdöme utan inbjudan
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Svar från Heron Financial

Thank you for your lovely review. We’re so pleased to hear Callum was friendly and informative throughout the process!

Betygsatt 5 av 5 stjärnor

Would like to take this opportunity to…

Would like to take this opportunity to say thank Callum in this matter been an absolute pleasure to deal with and help get over live for me brilliant service and highly recommended going forward to provide info to friends and family for future financials regards j. Phipps

2 maj 2026
Omdöme utan inbjudan
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Svar från Heron Financial

Thank you for your lovely review. We’re so pleased to hear Callum was such a pleasure to deal with and was able to support you so well throughout!

Betygsatt 5 av 5 stjärnor

Great service and very prompt response…

Great service and very prompt response to any questions or queries. Callum and his assistant were great and I would recommend. Was particularly happy with the deal I was able to get right at the right time !

27 mars 2026
Omdöme utan inbjudan
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Svar från Heron Financial

Thanks so much for your kind feedback!

Betygsatt 5 av 5 stjärnor

Couldn't recommend enough

Heron Financial helped us secure our first mortgage, and I wouldn’t hesitate to recommend them. Callum supported us at every stage of the process—clearly explaining our options, offering practical advice, and always being available to answer our questions. As first-time buyers, we felt quite out of our depth at times, but his responsiveness and ability to explain things in a straightforward way made the whole process feel seamless and easy.

Ailsa also supported us with our insurance and was equally helpful. She took the time to explain everything in detail, worked within our budget without ever pushing us towards something beyond our means, and really understood our situation. She kept us fully informed and on track throughout, which we really appreciated.

Overall, I couldn’t recommend Heron Financial enough.

23 mars 2026
Omdöme utan inbjudan
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Svar från Heron Financial

Thank you for such a lovely review. We’re so pleased to hear Callum was able to support you so well throughout your first-time buyer mortgage journey, explaining your options clearly and making the process feel far more manageable from start to finish!

Betygsatt 5 av 5 stjärnor

Heron - Great Brokers

Great brokers who will listen, take into account personal circumstances and find the right offer for you. Specialists in what they do, I can recommend them for anyone trying to buy their first property 👌💯

29 april 2026
Omdöme utan inbjudan
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Svar från Heron Financial

Thank you for your lovely review. We’re so pleased to hear you found the team so supportive, taking the time to understand your personal circumstances and help find the right mortgage option for you!

Betygsatt 5 av 5 stjärnor

Great experience with heron financial

Great experience with heron financial , particularly Ailsa Holmes who helped us and managed to answer all questions!

27 april 2026
Omdöme utan inbjudan
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Svar från Heron Financial

Thank you for your lovely review. We’re so pleased to hear you had such a positive experience with Heron Financial, and especially that Ailsa was able to support you so well and answer all of your questions throughout!

Betygsatt 5 av 5 stjärnor

Efficient, friendly and free!

Have used Heron now for a number of years since purchasing my first home. The team are always super friendly, helpful, and make navigating the complex world of financial services so much easier (and fee free!!)

24 april 2026
Omdöme utan inbjudan
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Svar från Heron Financial

Thank you for your lovely review and for your continued trust over the years. We’re so pleased to hear the team have consistently been so friendly and helpful!

Betygsatt 5 av 5 stjärnor

Great Service!

Working with Don and Leona was an outstanding experience from start to finish. They were knowledgeable, patient, and genuinely committed to helping us navigate the mortgage process. Every question we had was answered clearly, and they always made sure I understood our options before moving forward especially for first time buyers!
If you’re looking for a mortgage team that truly cares and delivers exceptional service, Don and Leona are the ones to go to. Highly recommended.

22 april 2026
Omdöme utan inbjudan
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Svar från Heron Financial

Thank you for your lovely review. We’re so pleased to hear Don and Leona made your mortgage journey feel clear, supportive and well managed from start to finish!

Betygsatt 4 av 5 stjärnor

I have used Heron 3 times now for…

I have used Heron 3 times now for mortgages and I am happy with them as a company on the whole. I held off giving 5 stars as I missed out on a good fixed price rate by 1 day by not being informed on the need for company accounts.

17 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Highly recommend

We have used heron for a good few years now and there service all round has been great.
They very efficient and professional and always get us the best deal for us
We have dealt with mainly Dalia and Chloe who have been fantastic
We were recommend through a friend to Heron and would certainly highly recommend too

16 april 2026
Omdöme utan inbjudan
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Svar från Heron Financial

Thank you for your lovely review and for your continued trust over the years. We’re so pleased to hear you’ve consistently received such efficient support from our team!

Betygsatt 5 av 5 stjärnor

I had a great experience with Aidan&Chloe

I had a great experience with Aidan&Chloe. They were professional, knowledgeable, and always quick to respond. They explained everything clearly and made the whole process feel straightforward and stress-free.

I really felt they had my best interests at heart and worked hard to find the right deal for me. I’d highly recommend them to anyone looking for a reliable and supportive mortgage advisor.

13 april 2026
Omdöme utan inbjudan
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Svar från Heron Financial

Thanks so much for your kind feedback. We’re delighted to hear Aidan and Chloe made the whole experience feel clear and supportive throughout!

Betygsatt 5 av 5 stjärnor

Great friendly service.

Aiden and Chloe take all the stress out of finding and securing a new mortgage. Clear information on choosing a best-fit product, followed with easy instructions to help you gather and load up the correct documents. They are friendly and easy to contact and guide you through the whole process. I have recommended them to friends and family who all report the same high level of service.

7 april 2026
Omdöme utan inbjudan
Logotyp för Heron Financial

Svar från Heron Financial

Thank you for your lovely review. We’re so pleased to hear Aidan and Chloe were able to take the stress out of finding and securing your mortgage!

Betygsatt 5 av 5 stjärnor

Great experience despite a complex case

Gary Holmes at Heron Financial was excellent. My situation was complicated because I had moved abroad, and although we didn’t find a mortgage solution that worked, Gary was extremely helpful, informative, and honest throughout. What impressed me most was that he still took the time to give clear, practical guidance even when it was obvious there would be no commission in it for Heron. That level of professionalism and integrity is rare, and I’d happily recommend them.

6 april 2026
Omdöme utan inbjudan
Logotyp för Heron Financial

Svar från Heron Financial

Thank you for taking the time to leave such thoughtful feedback. We’re so pleased to hear Gary was able to provide helpful guidance throughout what was a more complex situation. While we appreciate that a suitable mortgage solution was not found on this occasion, it means a great deal to know the support you experienced still left such a positive impression!

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